230 likes | 294 Views
Streamlining the check-in/out processes and enhancing room inspections in a campus residence office. Implementing a new system for submitting forms, recording room conditions, and improving communication with students.
E N D
Residence Office ----- Check in/out & Inspection project Group member: Lu Xie Zhewei Li Yuting Xi Nov 26th, 2012
Contents Background information -- Organization -- Sponsor Problem Statement Context Diagram Activity Process Diagram Issues Core Capabilities Implementation Alternative Conclusion
Background Information ----Organization • 2,000 rooms for students • Former: Room Assignments Inquiries; Meal Plan; Residence Life • Now : Room Assignments Inquiries; Meal Plan • Open to StFX students and the public • during summer holidays
Background Information ----Sponsor Bob Hale -- the Director of Ancillary Services -- manages the residence office with 3 main staff members : Alison Sampson Mark DeYoung Matt Turnball
Review the Evaluation Sheet Inspection Team Notify the date of inspecting each building Review the Check-in/out Forms Submit the evaluation sheet Evaluation sheet for different buildings System Office Staff Check-in/out form Student Sort check-in/out forms by different buildings Submit the Form Calculate the percentage of students’ arrival and leaving Remind students of submitting check-in/out forms Webmail
Issues • The activity takes a long time to finish. • Mistakes are hard to avoid. • The inspection process is separate from the check-in and check-out processes.
Core capabilities SYSTEM Room item information Submit room condition
Core capabilities SYSTEM Reminding via email Room item information
Core capabilities SYSTEM Reminding via email Room item information Room item information
Core capabilities Submissions
Core capabilities SYSTEM Record the damage Room item information
Core capabilities Room inspection results Students’ submissions
Implementation Alternative KxInspection
Implementation Alternative Students can report the room condition
Implementation Alternative Staff can review details of each room
Implementation Alternative Inspection team can record room condition by using a mobile device
Implementation Alternative Residence office staff can charge the damage to students directly
Conclusion Any Questions