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Section 8

. How can we move this heavy box?. Leaders are Readers. The Five Dysfunctions of a TeamPatrick Lencioni (2002)

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Section 8

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    1. Section 8 Groups and Teams

    2. How can we move this heavy box?

    3. Leaders are Readers The Five Dysfunctions of a Team Patrick Lencioni (2002) “Dysfunctions are absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results” “Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.”

    4. Learning Objectives Describe the basic nature of groups: the dynamics of group formation and the various types of groups. Discuss the implications that research on groups has for the practice of management. Explain the important dynamics of informal groups and organizations. Analyze the impact of groupthink. Present the newly emerging team concept and practice.

    5. Characteristics of a Well-Functioning, Effective Group

    6. Characteristics of a Well-Functioning, Effective Group

    9. The Nature of Groups The Dynamics of Group Formation Propinquity George Homans- AIS Balance Theory Exchange Theory Group Stages FSNPA

    10. The Nature of Groups- Balance Theory

    11. The Nature of Groups Types of Groups Primary Groups Coalitions Other Types of Groups Membership Reference Group In-Group Out-Group

    12. Group Behavior Norms of Behavior - the standards that a work group uses to evaluate the behavior of its members Group Cohesion - the “interpersonal glue” that makes members of a group stick together

    13. Group Behavior Social Loafing - the failure of a group member to contribute personal time, effort, thoughts, or other resources to the group Loss of Individuality - a social process in which individual group members lose self-awareness & its accompanying sense of accountability, inhibition, and responsibility for individual behavior

    14. The Nature of Groups Implications from Research on Group Dynamics The Schachter Study Implications of the Schachter Study Group/Team Effectiveness

    15. The Nature of Groups Schachter Study

    16. The Nature of Groups

    18. The Dysfunctions of Groups and Teams Norm Violation- limited research support Role Ambiguity and Conflict Risky Shift Phenomenon Dysfunctions in Perspective

    19. Social Loafing Sucker effect Group Size Lack of performance feedback Tasks that are not intrinsically motivating Lack of individual assessment capability

    20. The Dysfunctions of Groups and Teams- Symptoms of Groupthink

    21. Interdependence of “Teams”

    22. Teams in the Modern Workplace Cross-Functional Teams Between divisions Trend toward flatter organizations Virtual Teams Sky-rocketing in use Recent Research: Next several years ¾ of the U.S. population will spend 10 times longer per day interacting virtually. Level of virtuality and media richness is worth considering Self-Managed Teams Performance, Job Satisfaction, Organizational Commitment

    23. Teams in the Modern Workplace How to Make Teams More Effective Team Building Group Leadership Cultural/Global Issues

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