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HCC 2006 - 2009 Corporate Plan / Flatplan - Stakeholders variant. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Contents page. Leaders message. Living in Herts + services. Achievements. Living in Herts. Our challenges. Our challenges. Cover. TWWW. Image. Inside front cover. 12. 13.

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  1. HCC 2006 - 2009 Corporate Plan / Flatplan - Stakeholdersvariant 1 2 3 4 5 6 7 8 9 10 11 Contents page Leaders message Living in Herts + services Achievements Living in Herts Our challenges Our challenges Cover TWWW Image Inside front cover 12 13 14 15 16 17 18 19 20 21 22 23 Our challenges Our challenges Our challenges Our challenges Our challenges Our challenges 24 25 26 27 28 29 30 31 32 33 34 35 Our challenges Our services Service priorities Service priorities Service priorities Service priorities Service priorities Our people Our customers APPENDICES 36 37 38 39 40 41 42 43 44 45 46 47 Service plans Service plans Service plans Improvement plans Improvement plans Improvement plans 48 49 50 51 52 53 54 55 56 57 58 59 Improvement plans Improvement plans Improvement plans Improvement plans Improvement plans Improvement plans 7

  2. HCC 2006 - 2009 Corporate Plan / Flatplan – Stakeholdersvariant 60 62 63 64 65 66 67 68 69 70 71 61 Financial Summary Corporate Planning Process Corporate Planning Process Improvement plans Explanation of PI Data P.I Data P.I Data Financial Summary LAA update P.I Data + Handling workforce matters 72 73 74 75 76 77 78 79 80 81 82 83 LPSA update LPSA update LPSA update LPSA update BVPI DATA BVPI DATA 84 85 86 87 88 89 90 91 92 93 94 95 BVPI DATA BVPI DATA BVPI DATA BVPI DATA BVPI DATA BVPI DATA 96 97 98 99 100 101 102 103 104 105 106 107 BVPI DATA BVPI DATA BVPI DATA BVPI DATA BVPI DATA BVPI DATA 108 109 110 111 112 Back cover BVPI DATA BVPI DATA Links Inside back cover 8

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