Managing the Civilian Workforce

1. Managing the Civilian Workforce Mr. Keith Krejci HQ AFMC/DOO Air Force Materiel Command War-Winning Capabilities … On Time, On Cost I n t e g r i t y - S e r v i c e - E x c e l l e n c e

2. Why AF hired Civilian Controllers The Civilian ATC Role Civilian ATC Career Path – “Starship 2152” Civilian/Military ATC IPT Results Civilian Management 101 AFI Application and differences Employment & Training Appraisals & Awards Medical Requirements Dress Codes Unions Discipline and Adverse Actions Resources OVERVIEW Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

3. I am not a civilian personnel expert! Specific guidance difficult – each location different based on union bargaining agreement Each base CPO functions as it’s own entity Each individual at CPO owns their process Our profession (Airfield Ops) uncommon and complicated Best advice – find a contact and get smart DISCLAIMER Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

4. The “Bathtub” During mid-late 90s career field overmanned TPR reduced, early out programs initiated Fallout: 50% or below required supervisors Many facilities reduced operating hours The Need Qualified military controllers to fill AEF taskings Overseas & remote rotation requirements Line controllers to relieve manning shortage Interim/temporary watch supervisors Experienced trainers and mentors WHY CIVILIAN CONTROLLERS? Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

5. The Air Force Philosophy #1 priority: produce controllers and supervisors for wartime/contingencies Provide support for day-to-day operations Civilian hires must not impact ability of military controllers to progress and assume leadership positions WHY CIVILIAN CONTROLLERS? Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

6. Line controller (shiftwork, weekends, overtime) Trainer Watch supervisor (interim basis) Assistant CCTLR/CATCT/CSE, etc. Not intended to be: Primary Watch Supervisor CATCT/CSE/TSN AOF/DO/SO CIVILIAN ATC ROLE IN AF FACILITIES Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

7. Limited growth potential – few positions outside of facility “line controller” Future “grade creep” of GS-levels will provide some opportunities Careers program not useful for GS-2152 at present CIVILIAN ATC CAREER PATH Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

8. CAREERS PROGRAM PYRAMID Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

9. STARSHIP 2152 Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources GS-2152 “Pyramid” 531 current + 300 new hires GS-15 (2) GS-14 (12) GS-13 (59) GS-12 (353) GS-11 (406) GS-10 (33)

10. PDs should be coded as “key” Education of controllers/leadership lacking Majority of workforce is/will be retired USAF The majority of the workforce will remain 20 yrs AFI guidance necessary to define: Restrictions to staff/leadership positions Training/termination Medical qualifications Recruiting/retention/careers program Civilian on AFFSA staff IPT RESULTS Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

11. One workforce – total integration is key Expectations must be same for all Supervisors must be educated Performance Appraisal System Awards programs Scheduling & pay Training & discipline – one standard Motivation and ownership key to success CIVILIAN MANAGEMENT 101 Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

12. AFIs – MILITARY VS CIVILIAN AFI 13-204 Holloman AFB Hill AFB Vance AFB AFI 36-1001 Holloman AFB Hill AFB Vance AFB

13. EMPLOYMENT & TRAINING Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources • Employment procedures often a mystery • External/Internal/VRA/Priority Placement, etc. • Age 31 waiver still in effect • Employment traps • Best applicant vs already rated • Promises by hiring authority • Training problems • EDIT vs PIP • No withdrawal of ATCS • Termination • No return to previous facility

14. Non-supervisory use as watch supervisors Intermittent, short term use OK If over 30 days, check with CPO Make sure employee receives credit Chief Controller, CATCT, TSN Only when primary not available Non-UMD Positions Take advantage of experience Don’t deny opportunity to military NSPS may make assistant positions attractive CIVILIANS IN STAFF POSITIONS Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

15. Annual Appraisals Easy compared to military system (pass/fail) Same evaluation period (1 Apr-31 May) Varies from base to base/union to union Open, visible system Awards May mirror AF awards (exemplary/meritorious) Monetary incentive awards Letters of appreciation/commendation Annual Airfield Operations Awards If you supervise civilians – know the appraisal & award system! APPRAISALS & AWARDS Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

16. MEDICAL REQUIREMENTS Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources • FARs require civilians have FAA Class II • Fundamental difference between Mil & Civ ATC • Civilians are responsible for determining fitness • Fitness for duty determinations • Must have procedure for civilians • Base Occupational Medical facility may be used • Suspense/retention same as AF Form 1042 • Make clear to civilian controllers their responsibility for determining their fitness for duty

17. Employees are expected to comply with reasonable dress and grooming standards based on comfort, productivity, health, safety, and type of position occupied. AFI 36-703 Position has visibility to military and civilian community (Documentation helpful) “Professional public image” Shorts, sandals, etc. unsafe in evacuation Spell out dress in OI DRESS CODES Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

18. Know your base union bargaining agreement Unions need not be a negative Everyone in the bargaining unit is represented – not just the members Unions may review AFIs/Sups, etc. Cannot contest operational/procedural guidance Keys to success Fair, consistent treatment – up front & visible Negotiate – not force, issues Understand the process Problems? Document, document, document! UNIONS & NEGOTIATIONS Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

19. One workforce – one standard Documentation is the key Supervisor’s employee file (AF Form 971) Very systematic/lockstep process Many elements same as military Verbal/written Counseling/reprimand Admonishment Suspension/Termination Keep in contact with CPO DISCIPLINE/ADVERSE ACTIONS Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

20. DISCIPLINE – MILITARY VS CIVILIAN Supervisor Oral Admonishment Letter of Reprimand Suspension Termination CPO Legal Office Congressman Union Commander/1st Sgt

21. Age 31 restriction removal (?) 250 - 300 new civilian positions added over next three years GS-11/12 ACC Included National Security Personnel System (SSR) SSR goes away Pay for Performance Incentive/motivator FUTURE ACTIONS Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources

22. RESOURCES Overview Why Civilians? Civilian Role Career Path IPT Results Civilian Management AFIs Employment & Training Appraisals & Awards Medical Dress Codes Unions Discipline Resources • Personnel Management Information Support • System: “PERMISS” • http://www.afpc.randolph.af.mil/permiss/index.htm • AFI 36-106, Supervisor’s Records • AFI 36-703, Civilian Conduct • AFI 36-704, Discipline and Adverse Action • AFI 36-1001, Civilian Performance Program • AFI 36-1004, Managing Civilian Recognition Programs • CPO Training Classes

23. THE EMPLOYEE YOU HIRED TODAY….

24. SIX MONTHS LATER……..

25. QUESTIONS?