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United Parcel Service

United Parcel Service. By Cris Boggiano June 9, 2014. UPS Background. UPS is the worlds largest package delivery company and a leading global provider of specialized transportation and logistics services. . UPS Background Cont. Headquarters: Atlanta, Ga Employees: 395,000 Worldwide

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United Parcel Service

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  1. United Parcel Service By Cris Boggiano June 9, 2014

  2. UPS Background • UPS is the worlds largest package delivery company and a leading global provider of specialized transportation and logistics services.

  3. UPS Background Cont. • Headquarters: Atlanta, Ga • Employees: 395,000 Worldwide • 2013 Delivery: 4.3 billion packages and documents • Service Area: More than 220 countries and territories • Customers: 9.4 million daily

  4. History • 1907-James E. (Jim) Casey established the American Messenger Company in Seattle, Washington. • 1913-The company acquired its first delivery car • 1919-Expanded beyond Seattle to Oakland, CA • 1919-Changes name to United Parcel Service

  5. History Cont. • 1922-Indroduces innovative “common carrier” service out of Los Angeles • 1924-Builds the first Conveyor Belt System • 1929-UPS became the first package delivery company to provide air service • 1953-UPS resumed air operations • 1992-Electronic tracking of all ground packages begins

  6. History Cont. • 1994-UPS.com goes live • 1996-UPS online allows customers to track up 100 packages at a time • 1999-UPS offered shares of its stock to the public for the first time • Since 1999, UPS has acquired over 40 companies

  7. Companies and Services • The UPS Store • UPS Air Cargo • UPS Capital • UPS CONNECT • UPS Consulting • Customer solutions • UPS Express Critical • UPS Freight • UPS Mail Innovations • UPS Supply Chain Solutions

  8. Technology & Innovation • UPS was the first company to provide air service. • Daily Air Delivery: 2.3 million packages • Aircraft: 625 • Airports served: 728 • Air Hubs: • US • Europe • Asia Pacific • Latin America & Caribbean • Canada

  9. COMPASS • Computerized Operations monitoring, Planning and Scheduling System (COMPASS), which provides • Information for flight planning • Scheduling • Load handling

  10. Delivery Info. Acquisition Device • Digital signatures • Contact with headquarters • Important messages • Traffic patters • Pickup schedules

  11. Strengths • Early Adopter • Advanced Supply Chain • Customer loyalty • Brand Name • Service territory

  12. Weakness • Growth in the market share is limited • UPS depends on a lot of delivery people and other employees • Customer Service

  13. Opportunities • Online shipping and distribution • The downsizing of the US Postal Service • Deregulation in the trucking industry • Staying innovative and coming up with new products/services

  14. Threats • International competition • New entrants • Fluctuations in exchange rates • Increase in gas prices • Increase in operating cost

  15. Competition • United States Postal Service • Deutsche Post • Fed Ex • Canada Post • DHL

  16. Multiple Choice Questions • Who Founded UPS? • Minder Chen • James E. (Jim) Casey • Steve Jobs • What does UPS stand for? • United Parcel Service • United Pencil Service • United Police Service • Who are UPS main competitors? • Fed Ex • United States Postal Service • DHL • All of the above

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