Making Shared Spaces Work: The Science & Magic

1. Making Shared Spaces Work:The Science & Magic Sharing for Social Change, Toronto, June 18, 2008 Ken Coulter, Community Quality Improvement Eli Malinsky, Centre for Social Innovation

2. Part 1: Getting Started (Ken) A. Structuring the Deal • Different sales pitch for different players • Who’s on First? Order of approach for the steering committee/board • Avoid Analysis Paralysis –a good plan needs to be converted to action

3. Part 1: Getting Started (Ken) B. Site Selection • Beware of NIMBYs • Dreams versus reality – what you want and what you get can be different • Activities help determine location

4. Part 1: Getting Started (Ken) C. Skills & Experience • Staff leadership and team • CEO • Finances • Programming • Public Relations • Refer to Steering Committee and Board check list

6. Reflections (Eli)

7. Part 1: Getting Started (Eli) A. Structuring the Deal • Third party operator • Thorough and sound projections • Seek multiple sources of funding and financing

8. Part 1: Getting Started (Eli) B. Site Selection • The Basics • Landlord • History & Spirit • Light & Aesthetics

9. Part 1: Getting Started (Eli) C. Skills & Experience • Leadership & vision • Business & management • Customer service & sales

10. Reflections (Ken)

11. Part 2: Getting off the Ground (Eli) A. Design • Design equally for community and the bottom line • Transparency • Unstructured (inviting) space

12. Part 2: Getting off the Ground (Eli) B. Tenant Recruitment & Selection • Information sessions • Select on vision • Don’t sell office space • Enthusiastic neighbours

13. Part 2: Getting off the Ground (Eli) C. Shared Services • The Formula • Start simple • Tread carefully with technology

14. Reflections (Ken)

15. Part 2: Getting off the Ground (Ken) A. Design • Green • Tenant participation in design • Activities – admin versus program • Storage storage storage

16. Part 2: Getting off the Ground (Ken) B. Tenant Recruitment & Selection

17. Part 2: Getting off the Ground (Ken) C. Shared Services • Multifunctional space • Office services/bulk purchasing agreements • Communication networks • Consulting services

18. Reflections (Eli)

19. Part 3: Keeping it Going (Ken) A. Community Animation • MBWA • Upkeep and maintenance – aesthetic and functional appeal • Stimulate social engagement

20. Part 3: Keeping it Going (Ken) B. Community Connections & Impact • Model for collaboration • Catalyst for re-development • Connect all segments of society – rich and poor, business and charity

21. Part 3: Keeping it Going (Ken) C. Sustainability • Sharing the risk among partners • Innovative approaches to legal structure • Diversity of tenants

22. Reflections (Eli)

23. Part 3: Keeping it Going (Eli) A. Community Animation • Dedicated attention • Physical, social and virtual • Enable (don’t force) participation

24. Part 3: Keeping it Going (Eli) B. Community Connections & Impact • Create a brand and brand experience • Event spaces serve multiple purposes • Partner partner partner (deliver deliver deliver)

25. Part 3: Keeping it Going (Eli) C. Sustainability • Different spaces for different needs • From work space to platform • Small & diverse

26. Reflections (Ken)

27. Questions?