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QuickBooks Outlook is Not Responding? Here’s How to Deal with it

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QuickBooks Outlook is Not Responding? Here’s How to Deal with it

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  1. QuickBooks Outlook is Not Responding? Here’s How to Deal with it QuickBooks desktop application allows users to send invoices, forms, letters, and various other documents via email with the help of third-party applications. QuickBooks uses Outlook as the primary email client to send emails. However, while sending the mails, users sometimes get an error message, “QuickBooks email outlooks is not responding.” The error usually occurs due to connectivity issues or improper Windows settings. Continue reading the article to know more about the “QuickBooks Outlook freezes when sending email” error, its causes, and solutions. 

  2. What factors lead to “QuickBooks error outlook is not responding”? The email configuration file is damaged. Corrupt installation of QuickBooks software. QuickBooks Desktop is not compatible with the Microsoft Outlook version installed. Outlook is not set up properly. Following are the reasons behind the “QuickBooks sending email through Outlook is not responding” error: As of now, you are aware of the factors causing “QuickBooks outlook freezes when sending emails” errors. Let’s proceed to the troubleshooting methods given below in order to resolve the issue. 

  3. Best Possible Methods to Overcome “QuickBooks email Outlook is not responding” error Method 1. Run QuickBooks and Outlook as an administrator Exit QuickBooks. Click on the Windows Start menu. Locate QuickBooks and right-click on it. Choose Properties. Select the Compatibility tab. Click Run this program as administrator option. Select Apply and then OK. Given below are the most effective troubleshooting steps to get rid of the “QuickBooks Outlook freezes when sending emails” error:  If you still get the “QuickBooks sending email through Outlook is not responding” error, then proceed to the next method. 

  4. Method 2. Check QuickBooks email preferences  Start QuickBooks. Click on the Edit menu and choose Preferences. Select Send Forms. Move to the My Preferences tab and choose the ‘Send email using’ option. Click OK. Hover over the Edit menu again and select Preferences. Click Send Forms and go to the My Preferences tab. Select QuickBooks Email and click OK. Select Edit and then Preferences. Choose Outlook and then click OK. Close QuickBooks and Outlook.12.Restart Windows and try to send email again. If the ‘QuickBooks error outlook is not responding’ still appears, try the next solution. 

  5. Method 3. Repair QuickBooks desktop 1. Before proceeding, back up the company file: Open QuickBooks and go to the File menu. Select Switch to Single-user Mode. Move to the File menu again and choose Back up Company.  Then, select Create Local Backup. In the window, select Local Backup and then Next. Move to the Local Backup Only section and select Browse. Choose the location where you want to save your backup company file. Click OK and then Save it now. 2. Click on the Windows Start menu.  3. Search and open Control Panel.  4. Choose Programs and Features, then Uninstall a Program.  5. Select QuickBooks from the list of programs then click Uninstall/Change. 

  6. 6. Click Continue and then Next.  7. Select Repair and then Next. 8. Once the process completes, hit Finish. If the error persists, move on to the next method. 

  7. Method 4. Update QuickBooks to its latest version Close company file. Exit QuickBooks. Locate QuickBooks and right-click on its icon. Choose the Run as administrator option. When the No Company Open screen appears, go to the Help menu and select Update QuickBooks Desktop. Move to the Options tab.  Select Mark All and then click Save. Go to the Update Now tab and select the Reset Update checkbox. Click Get Updates. After downloading the update, reopen QuickBooks and start installing the update.

  8. Conclusion That’s all about the “QuickBooks Outlook is not responding” error. We hope you find the article informative and helpful in resolving the issue. If the problem persists, get in touch with the QuickBooks support team by calling us on our customer service number (855)-526-5749.

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