Private/Academic Partnership in Intelligence Analysis Training

1. Private/Academic Partnership in Intelligence Analysis Training The South African experience

2. Monterey - False Bay, Cape Town False Bay, Cape Town

3. Cape Agulhas

4. God’s Window, Mpumalanga

5. Sossus Vlei, Namibia

6. Zambezi River, Katima Mulilo, Border Namibia & Zambia

8. Background • Political analyst with Foreign Intel Agency • Training and KM specialist in Domestic Intel Agency • Started own training & consulting company in 2007

9. Our education system “The NQF is intended to overcome the imbalances created from the apartheid education and training systems and bring together, under a single overarching qualifications framework, the certification of learning in a range of settings”.

10. Whole qual & US Short courses SA National Qualifications Framework 2009 QA by SETA’s

11. Diploma in Intelligence Analysis • 2003 - 2004 • Interdepartmental SGB • How we would like analysts to be & what they should be able to do • Integrating profile, job descriptions and competencies • Fundamental, core and elective unit standards (modules)

13. The Harsh Reality ✖ Lack of political leadership to enforce ✖ No uptake @ gov schools (lack of capacity, disinterest) ✖ SETA’s incompetence discredits system ✔ 1st time all agreed on intel terminology ✔ The process has been more important than the outcome

14. Personal journey …

15. Approach to Intelligence Analysis • Broader, integrative Decision-support function rather than secret state function • Turning data/information into actionable knowledge • Applicable to all spheres where sense has to be made of myriad of conflicting, sometimes deceptive information to enable decision-making

16. Looking for an academic home… • Unique challenges in SA • Looking at the How (IA) rather than What (Intelligence Studies) • Universities’ attitude towards Intel

17. Academic partnership www.infoscience.sun.ac.za

18. Interdisciplinary? • Interdisciplinarity : transfer of methods from one discipline to another

19. Multidisciplinary? Overflows disciplinary boundaries while its goal remains limited to the framework of disciplinary research A steak is a steak..

20. Transdisciplinarity “pooling of disciplinary knowledge and information, technological revolutions, and the creation of networks and new forms of knowledge”  (Kleiber 2002)

21. Transdisciplinarity Attempts to approach the object of study beyond and across disciplinary and interdisciplinary perspectives

22. Organizational theory Organization Group Individual Diversity, Change & Transformation Group Dynamics Structures & Processes Organizational Learning Systems & Project Design Communication The Knowledge Economy Network Society Society of organizations Globalization MIKM: Two Human Dimensions Society Organizational dynamics Knowledge society

23. MIKM:Two Knowledge Dimensions KNOWLEDGE TECHNOLOGIES KNOWLEDGE DYNAMICS Knowledge System Design Taxonomies and ontologies KM System Architecture Research logic Decision Support Systems Sense making E-Business Modeling Complexity and Systems Scenario Building Information management Artificial Intelligence

24. Individual Individual Individual Individual Individual Individual Individual Individual Individual Group&Team Group Team Group&Team Group&Team Group&Team Group&Team Group&Team Group&Team Group&Team KNOWLEDGETECHNOLOGY KNOWLEDGE DYNAMICS Organisation Organisation Organisation Organisation Organisation Organisation Organisation Organisation Organisation Programme Model

25. Core learnings • Its not about Things • But about flows & spaces

26. Partnership • Short courses • Moderate & certify • Accreditation as electives for Post Grad Diploma in Decision-making 2010 • Benefits for university • Benefits for me

28. Philosophy • Prismatic learning/analysis… • Robert Flood (Rethinking the Fifth Discipline: learning within the unknowable) • It challenges our existing mental models and create a conceptual space in which some new understanding of what is happening emerges • Powerful metaphor for creative & transformational thinking

29. Prismatic learning in practice

30. Application • What can one achieve in a week? • Main learning outcomes: • Cognitive dissonance – no mans land – journey towards self awareness & mindfulness • Complex, multi-dimensional case study • Collaboration • Puzzles

31. Lessons learnt • It’s actually about LEARNING, not training or education. • “Standards” should be signposts not straightjackets • Don’t be fixated on what makes intelligence special (?) – it alienates • Y-generation: plugged-in rather than degreed • By “stealth” rather than “big bang”

32. Future for intelligence learning • Conduct intelligence! • Break the silo’s and ingrained mindsets • Stay in the flow! Stay relevant! • Strengthen lifelong learning perspective • Broadening the scope

33. The future (now?): knowledge workers

34. Prismatic Research on: • Decision-making/Intelligence/intelligence management in complexity and uncertainty (Mittleton-Kelly, Bennets) • Sensemaking (Karl Weick, Devlin) • 3rd generation KM: knowledge transfer, story-telling, Cynefin, trust culture, collaboration • Chaos theory – Zimbabwe? South Africa?

35. Thank you! dalene@4knowledge.co.za