1 / 24

Problem Solving Process: Identify, Analyze, Decide, Implement

Learn the systematic problem solving process, from identifying the problem and root causes to selecting and implementing the best possible solutions. Explore decision making tools and evaluate the results.

pfister
Download Presentation

Problem Solving Process: Identify, Analyze, Decide, Implement

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Prepared by nsreenalkhatib MSN

  2. outline • Definitions • problem solving process

  3. Definitions Problem?? “ gap between an existing state and desired state”

  4. Definitions Problem solving process??? systematic process that focuses on Analyzing problem to reach for root cause and selecting appropriate solutions

  5. Decision making and problem solving • Decision making is a complex, cognitive process often defined as “process of choosing on course of action over another” • Problem solving includes Decision making process

  6. Problem solving process

  7. Identify the problem What is the real problem we are facing here?

  8. Identify problem • What is the problem? • Where is the setting? • When is a problem occurred? • Who is affected by problem? • What is happening? • Why it is happening? What are the causes of problem? • What are the consequences of the problem??

  9. Define the context of problem What are the facts that frame this problem ? Define the causes of problem (using fish bone diagram)

  10. fishbone diagram

  11. Analyze the root causes of referral problems by using fishbone diagram by : • Place the problem statement at the right head of the fish. • Place the major categories of causes in major bones (people, methods, machines and materials). • Place the issue that contributes to the main causes in smaller bones.

  12. method age and weight of the patient. 2. patient received certain medication. 3. medical DX (incontinence surgery..) 4. poor application of Braden scale . 5. Lack of knowledge about acquired pressure ulcer 6. call light response . people Turning /repositioning -friction /shearing. Poor application of nurse skin assessment (Braden scale). Acquired pressure ulcer Lift up equipment. Types of bed . heel lift up devices . Oxygen equipment . pillows . Skin protection lotions. Mattress Machine Material

  13. List options what are our most reasonable three or four options?

  14. Analyze options • Classify information into categories • List information from most important to least important

  15. Decision making tools • Decision grid • Payoff tables • Decision trees • Consequences tables • Logic model • PERT

  16. Decision grid • Allow one to visually examine the alternatives and compare each against the same criteria. • It is possible to weight some of the criteria more heavily than others if some are more important. To do this, it is usually necessary to assign a number value to each criterion. The result would be a numeric value for each alternative considered.

  17. select solution • Important • Applicable • Time • Policy • cost

  18. Defend reasons for solution selection

  19. Implement the solution What steps should be taken to implement the best solution to solve problem? What resources you need?

  20. Evaluate the result • Who will monitor the implementation process? • Who will evaluate the process?

  21. Evaluate the result • What indicators whether the intervention is complete? • What result will be acceptable to the group?

  22. The End

More Related