Managing Your Logistics Costs in Uncertain Times Brian Hamrock Emerging Solutions

1. Managing Your Logistics Costs in Uncertain Times Brian Hamrock Emerging Solutions

2. Agenda • Today’s Challenges • Best In Class Performance • Achieve Best-In-Class Capability with OTM • Questions

3. Supply Chain Disruptions • Global outsourcing, less predictable lead times, and vulnerability to supply chain shocks are the top challenges to manufacturers • Other possible supply chain disruptions • Security threats to airports, ports and critical supply chain nodes • Natural Disasters • Port Disruptions • Aging and congested transportation infrastructure • Accenture study found 73% of companies have experienced a disruption in the last 6 years RSAG Research • How Do You Respond? • Increase agility needed for flexible execution • Utilize intelligent alerts that provide notification to adverse events • Perform what if analysis to evaluate alternate shipment methods, routes and develop contingency plans for supply chain disruptions

4. Limited Visibility & Manual Processes Carriers Customers / Suppliers Shippers Warehouses / 3PLs Planning Execution Fragmented Communication and Visibility Multiple,Non-IntegratedSystems Manual Processes • Fragmented Visibility to Shipments andManual Labor Intensive Processes Results in reactive issue resolution that increases the need for expedited shipments • How Do You Respond? • Automate manual tasks and proactively monitor shipments and manage by exception

5. Increasing Customer Expectations “Effective transportation management involves overcoming a host of real challenges and ever increasing customer expectations for smaller and more frequent delivery times.”Aberdeen Customers want increased global order promise accuracy • How Do You Respond? • Utilize a Transportation Management System to manage more frequent deliveries with consolidated shipments • Increase visibility to shipments in order to improve lead time reliability and reduce inventory levels • Allocate freight costs to orders to gain visibility to customer profitability

6. Volatile Fuel Costs Primary component of freight cost has more than quadrupled in the last 6 years and nearly doubled in the last year • How Do You Respond? • Consolidate and • optimize freight • Mode shift and consider alternative routings • Re-evaluate your supply chain network

7. Green Initiatives Impact • Key Drivers of Green Initiatives (2008 eyefortransport Green Transportation Report) • Desire to Improve Customer and Public Relations • Want to Decrease Fuel Costs • Part of their Corporate Responsibility Agenda • Financial Return on Investment (ROI) • “Both competitive pressure and marketplace perceptions will drive every major company to factor sustainability into their supply chain equations” Inbound Logistics • How Do You Respond? • Institute sustainable transport policies • Measure and Reduce your Emissions • Use more environmentally friendly logistics providers • Optimize your routing and consolidate freight to reduce miles driven • Automate tasks and communications to reduce paper consumption • Enact energy conservation strategies (Reduce, Re-use and Recycle) Inbound Logistics

8. Impact of Challenges Suppliers Your Company Customers • Supply chain disruptions • Limited visibility and manual processes • Increasing customer expectations • Volatile fuel costs • Green initiatives • Margin Pressure • Where can I reduce costs? • How do I differentiate my logistics offerings?

9. Best in Class Performance

10. What Are Industry Leaders Doing? • Focus on maximizing profitability rather than just minimizing costs • Make transportation decisions with overall supply chain performance in mind • Access to timely and accurate data concerning their performance • Utilize a Transportation Management System such as Oracle Transportation Management (OTM)

11. Industry Leaders Performance Definition of Best in Class • Top 20% of companies • Reduce freight spend relative to revenues year-over-year • Greater than 97% on-time delivery performance • Achieve higher earnings (EBIT) averaging 14% versus 6% for industry laggards • Possess a holistic view of their end-to-end processes • Achieve better performance at lower costs Aberdeen Group - Integrated Transportation Mgmt.

12. Achieve Best-In-Class Shipment Lifecycle Capability with OTM

13. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

14. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

15. Procurement Collaboration and Optimization Solicit carrier bids, Optimize awards, Issue contracts • Electronically sendout bid packages using real history, forecasts and actual orders • Assess the financial impact of proposed rate changes before rates are awarded • Evaluate multiple award scenarios based on cost, service and performance • Automate transportation rate uploads into OTM Your Company Carriers Oracle Global Logistics • Orders • Lane Forecasts Receive Demand BidInitiation Bid Packet Optimized AwardRecommendation Accept QuoteAnalysis Quotes Contract Load ExecutionEnvironment Award Notice Selected Carrier

16. Procurement Collaboration Bidding Results

17. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

18. Logistics Order Management Order Entry • Freight Choices • Transit Time • Routing Guides • Plan both Purchase Orders for pick up & Sales Orders for delivery • Quote freight options during order capture process • Accurately promise deliveries based on inventory & transit times • Allow routing guides to select carrier based on rules • Allocate costs of complex routings to order lines & determine customer freight charges based on the allocations • React quickly to changes in order sizes, cancellations, or delivery dates with rapid, continuous re-planning capabilities

19. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

20. Shipment Planning & Optimization Inputs optimized for lowest delivered cost while accommodating business rules and constraints • Consolidate loads by leveraging pooling, cross-docking, or multi-stop routes • Streamline carrier selection & route optimization from item availability to final delivery

21. Shipment Planning Results • Planning results capture statistics such as total cost, weight, volume and distance • Graphical view of results broken down by carrier and mode.

22. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

23. Shipment Execution YourCompany ServiceProvider Review &Approve Shipment Accept Tender Tender Pick-up Transport Deliver Message: Picked-up Message: En route Message: Delivered • Automatically tender shipments eliminating delays from manual processes • Receive shipment status and delivery confirmation • Communicate with carriers through the internet, wireless device or electronically

24. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

25. Global In-Transit Inventory • On hand as well as in-transit inventory visibility and management down to the SKU level • Facilitates Vendor Managed Inventory (VMI) • Inventory data by supplier, owner, warehouse, quantity on hand, aging and description • Employee, supplier and customer notifications for changes in quantity on-hand or re-order points • Increases inventory reliability and reduces the days of inventory on hand

26. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

27. Supply Chain Event Management • Agents automate business processes and notify involved parties to events • Reduce non-value-added manual activities • React to potential issues - before they occur • Automate decisions where appropriate • Send proactive notifications • Monitor escalated issues • Utilize role based alerting so the right people are notified of exceptions

28. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

29. OTM Reports and Documents Reports Activity Carrier Delivery Carrier Capacity Carrier Commitment Cost Savings Event Reason Freight Payment In Transit Inventory Inventory Visibility LTL Trailer Building Order Financial Planned versus Actual Projected Late Orders Purchase Order Shipments by Carrier Tenders Declined by Lane Documents Bill of Lading Commercial Invoice Packing List Transmittal Letter

30. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Performance & Financial Analysis Reporting & Document Generation Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

31. Freight Payment & Billing Automate Freight Settlement Shippers /Customers Carriers • Allocate coststo orders & order lines for billing • Calculate profit margin for each shipment Pay based on actual shipment activity and contract rates Invoices only for additional charges Billsvia webor integration Auto-Pay • Intra-company cost transparency • AR & AP Vouchers • Allocated costs Payments Payments Financial System

32. Streamline Processes Achieve Best-In-Class Shipment Lifecycle Capability with OTM Procurement Collaboration & Optimization Freight Payment, Billing & Claims Logistics Order Management Order-Shipment Lifecycle Reporting & Document Generation Performance & Financial Analysis Shipment Planning & Optimization Supply Chain Event Mgmt Shipment Execution Global In-Transit Inventory Visibility

33. Performance & Financial Analysis • Key Performance Indicators based reporting • Quick visual status of performance such as: freight cost per mode, cost per mile, trailer utilization and on-time arrival rates • Drill-down into graphs for trend and variability • Monitor carrier performance and EPA SmartWay progress • Analyze lanes that have high costs and target them for improvement • Drives Continuous Improvement

34. Monitor Goals & Improve Performance

35. Drill Into Details to IdentifyTrends and Variability Multiple dashboards Weight shipped by mode of transport Drill to transaction shipment details

36. TMS Value Proposition

37. Transportation Cost SavingsForrester Research reports TMS savings of 8%year over year from the following benefits:

38. OTM Sole Leader “Oracle scored the highest relative to its competitors across ground transportation planning, freight payment, multimodal transportation, product strategy and vision."

39. OTM Leader in Gartner Report “OTM balances deep functionality with ease of use, which appeals to a broad array of customers.” “OTM provides credible and powerful capabilities across the TMS functional spectrum, with notable depth of functionality in international logistics for which global visibility is important.”

40. Case New Holland • COMPANY OVERVIEW • World leader in the agricultural and construction equipment businesses • $13B in revenues with 30 manufacturing sites and over 25k employees • Products sold in 160 countries through more than 11k dealers and distributors • Brought transportation operations in-house to reduce costs and increase visibility CUSTOMER PERSPECTIVE “CNH embraced an aggressive plan to insource its N. American logistics operation and gain control of its global inbound transportation within a year. With the partnership of Oracle and the implementation of Oracle Transportation Mgmt, this plan was successfully executed.” -- Kathy Acker, IT Director • RESULTS • Lowered transaction, headcount, and carrier selection costs • Improved visibility to suppliers, shipment data, freight rates & payments, damage claims, and dealer destination charges • Retired legacy system in Europe • Live in United States and Europe less than 6 months after selection • SOLUTION • Live on Oracle Transportation Management, future integration to SAP

41. In Summary: Transforming Transportation In Your Organization Optimize and automate transportation processes utilizing OTM Collaborate with carriers, suppliers and customers to create more economical processes Benchmark metrics, establish objectives for success and monitor with OTM’s Transportation Intelligence

42. Complimentary Assessment • Contact Emerging Solutions for a complimentary Transportation Value Assessment • Utilizes proven analytical tools and our extensive industry expertise to identify quantifiable improvements in your transportation operations and to your bottom line. www.emergenow.com/transportation-assessment

43. Questions and Answers

44. Additional Questions? Contact Brian Hamrock bhamrock@emergenow.com www.emergenow.com