MEDICAL SELF-CARE Being a Better Consumer Benefits Everyone

1. MEDICAL SELF-CAREBeing a Better Consumer Benefits Everyone Presented by: Insert presenter’s name here

2. “Your book saved my life” • Jeff Bilbrey – Lowe’s Sales Specialist • Stomach Pain and Vomiting – referenced book – see doctor • Acute Pancreatitis- Body systems were shutting down • Hospitalized within 1 hour, 30 days in intensive care • Physician stated “I would have died if I wasn’t treated when I was”

3. Definition of Medical Self-Care • Medical self-care refers to a general decision making process that helps increase efficient and appropriate use of medical services ultimately leading to more informed health care decisions. Source: American Institute for Preventive Medicine

4. Skills Needed Knowledge of: • When a real medical emergency occurs • When and when not to see a physician • When and how to treat oneself at home • When to use outpatient rather than inpatient services • When diagnostic tests are appropriate • When and how to question a provider’s recommendation Source: American Institute for Preventive Medicine

5. Your Handbook • Healthier at Home The Guide to Self-Care & Wise Health Consumerism • Section 1 Wise Health Care Choices • Section 2 Health & Safety Guidelines • Section 3 Common Health Problems • Section 4 Emergencies and First Aid

6. How Do I Use the Book • Find the condition in the index or table of contents and go to that page. (Conditions are listed in alphabetical order) • Read about the condition to determine what causes it, its symptoms, and treatments • Start at the top of the “Questions to Ask” section and ask your way down to one of the following outcomes:

12. Your Turn As you pick-up your son from school, he mentions that his throat is really sore. After you get home you do a quick once over and take his temperature. On your initial observation he has no other symptoms and his temperature is 100.3. After talking with him further he shares that his best friend at school was out that day with strep throat. What do you do?

14. The Cost Impact of Our Decisions Scenario 1 On a weekend trip to your cabin, you and your daughter are out fishing off your pier. As you turn around to get some more bait, you feel a pain in your arm and notice that your daughter's hook is now lodged in your skin. Frantic to get it out because you haven’t had a tetanus shot recently, you head to the Emergency room of a local hospital

15. Employee Cost Deductible not met: $1021 Deductible met: 10% of the cost $102.10 Company Cost 2011 average cost of Emergency Room visit $1021 Deductible not met: $0 Deductible met: 90% of the cost $918.90 Cost of This Decision

16. The Cost Impact of Our Decisions Scenario 2 On a weekend trip to your cabin, you and your daughter are out fishing off your pier. As you turn around to get some more bait, you feel a pain in your arm and notice that your daughter's hook is now lodged in your skin. Calmly you call your spouse at home and ask her to refer to your self-care book. After she takes you through a series of questions and instructions you are able to dislodge the hook. Because of the condition of the hook and your lack of a recent tetanus shot it is recommended that you see your doctor.

17. Employee Cost Deductible not met: $173 Deductible met: 10% of the cost $17.30 Company Cost 2011 average cost of an office visit = $173 Deductible not met: $0 Deductible met: 90% of the cost $155.70 Cost of This Decision

18. Potential Cost Savings Deductible NotMet: **For you: $1021 - $173 = $848 With the Deductible Met: For you: $102.10 - $17.30 = $84.80 For the Company: $918.90 - $155.70 = $763.20

19. Value of Maintaining a Personal Health Record (PHR) An up to date PHR provides a central location to keep important health information such as: doctor’s name, past hospital visits, allergies, immunizations, and a list of medications • Having an up to date PHR: • Provides medical staff and family members with more complete information regarding your health leading to: • Avoidance of unnecessary tests or procedures • Access to critical information in case of an emergency • Additional information to add to your PHR to increase its value: • Allergies to food • Current health conditions • Over the counter herbal medications you are taking • Complete list of the providers you are seeing • Emergency contacts

20. Resources Available to Help Websites: • WebMD http://www.webmd.com/ • Mayo Clinic Website http://www.mayoclinic.com/ Free Nurse Call Line: • Affinity NurseDirect 1-800-362-9900 IntegNet EAP: (if Applicable) • Toll free: 1-800-458-8183 or 920-924-0614 • www.agnesian.com/integneteap.html

21. The Self-Care Program Doesn’t End Today… Follow-up Quizzes • To keep your skills up, 4 - 4-question quizzes will be distributed during the next 12 months: • 11/2012 (update) • 2/2013 • 5/2013 • 8/2013 • If you correctly answer all four questions and submit the quiz prior to the due date, you will be entered to win Insert incentive here

22. Key Takeaways from Today’s Presentation: • The Self-care program provides value to me and my employer • Participants feel comfortable using the self-care book • Participants know two ways they can make a difference in regards to Self-care • Use the Healthier at Home book to make good decisions on how you utilize healthcare • Participate in the Wellness programs offered to employees • Insert Wellness related opportunities here if applicable

23. Questions