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Medical Receptionist Computer Applications Class

Learn how to navigate and utilize essential computer applications for medical receptionists. Topics covered include StarPanel, StarBrowser, Inpatient Whiteboard, resizing frames, Actions Menu, commonly used links, viewing and printing documents, and setting up MR Dashboard and Patient List.

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Medical Receptionist Computer Applications Class

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  1. Medical Receptionist Computer Applications Class V:training/NEO/CP/lcd.ppt

  2. StarPanel Learning Objectives • Define the Purpose of StarPanel • Define the Purpose of StarBrowser • The Inpatient Whiteboard • Frames and How to Resize • The Actions Menu • Identify Commonly Used Links • View and Print Documents • Setting up and Using the MR Dashboard and the Patient List V:training/NEO/CP/lcd.ppt

  3. HEO/Wiz Learning Objectives • Define the Purpose of HEO/Wiz • Overview of the Census Screens • Print Documents for a Unit including a Patient List, Diet List and Labels • Playback Pre-Orders • Reprint a Requisition • Overview of a Physician Order Sheet (POS) and Requisitions V:training/NEO/CP/lcd.ppt

  4. Medipac Learning Objectives • Define the Purpose of Medipac • How to navigate the application • Understanding Pavilions • Identify the Patient Types • Transfer a Patient • Discharge a Patient • Depart a Patient V:training/NEO/CP/lcd.ppt

  5. Medipac Keyboard Tips • Do not use mouse • Tab: Moves cursor forward • TypeA to select a functions • Pause/Break/Scroll Lock: back to menu • Shift + Tab: Moves cursor backward • Esc key: Reset key (removes stick man) • F3: Goes back one screen in function • F7: Turns page back • F8: Turns page forward • F9: Same account or bed selection

  6. Pavilions • A group of Nursing units and Departments separated by physical location or operational differences or both • 1 – VUH Adult Hospital • 3 - VCH Children’s Hospital • 4 - VUH Heart and Vascular Institute (5N/S, 6S, 7N, CCL) • 5 - VPH Psychiatric Hospital

  7. Learning Objectives for Other Processes • Teletracking • Hardware – Printers, Label Printers, and Troubleshooting Issues • How to Submit a Help Desk Ticket • Scanning Documents into StarPanel V:training/NEO/CP/lcd.ppt

  8. Receive outside medical records? Scanning Paper Documents into StarPanel Some of these records need to be in StarPanel ASAP? YES Are documents on Priority scan list? UNIT SPECIFIC YES Scan documents and highlight in upper right corner with yellow All un-scanned documents must have a patient sticker on each page and be placed in the “To be Scanned” bin on your unit! YES Put in Medical Records bin for Med Records will pick up

  9. Case Study for Scanning Exercise Patient A 7 two sided documents 9 one sided documents Patient B 5 two sided documents 12 one sided documents Please calculate how many stickers you need for each patient and how many batches you will have to scan to get theses outside medical records into StarPanel. V:training/NEO/CP/lcd.ppt

  10. Downtime Learning Objectives • Identify systems that may experience a downtime • How to know a system is in downtime • Downtime kits on the unit and how to restock • Identify what needs to be done after a downtime V:training/NEO/CP/lcd.ppt

  11. POS for Requisition Exercise V:training/NEO/CP/lcd.ppt

  12. V:training/NEO/CP/lcd.ppt

  13. V:training/NEO/CP/lcd.ppt

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  15. V:training/NEO/CP/lcd.ppt

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