Open Data/Open Government Trends on the 2014 UN e-Government Survey

1. Open Data/Open Government Trends on the 2014 UN e-Government Survey Richard Kerby Senior Inter Regional Adviser on E-Government and Knowledge Management United Nations –Department of Economic and Social Affairs Abu Dhabi, UAE - April 28 2014

2. UN E-Government Survey The E-Gov Survey presents a systematic assessment of the use of ICT to transform and reform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in 193 Countries. • UN E-Gov Survey adopted by Member States and Economists as a useful tool to benchmark e-Government Development • UN Survey as a tool to guide policies and strategies on how Member States can overall improve public service delivery and bridge the digital divide. http://www.UNPAN.org/DPADM/ Part 2 - 2 http://www.unpan.org/dpadm/

3. The 4 Stages of Online Service Development The Assessment Questionnaire consists of 4 sections corresponding to the 4 stages of e-Government development Connected Presence: WoG, full interoperability, G2G, G2C,C2G … Emerging Presence: offering basic information on line … Enhanced Presence: Greater sources, e-tools, e-services of information … Transactional Presence: Two ways interactive applications, financial and non financial transactions … Most questions call for a binary response http://www.UNPAN.org/DPADM/ Part 2 - 3

4. 6 Themes of the 2014 Survey http://www.UNPAN.org/DPADM/ Part 2 - 4 http://www.unpan.org/dpadm/

5. Open Government Data • Presence of links to national open data portal • Datasets in non-proprietary formats (e.g. CSV instead of excel) • Sectoral datasets • Can public propose for new datasets http://www.UNPAN.org/DPADM/ Part 2 - 5

6. Open Government Data • A vast majority of European Countries have Open Data on their National Portals • Few European countries have datasets available in open standards from W3C such as Resource Description Framework (RDF) and SPARQL (Query Language for RDF) • Some countries allow the public propose new datasets – Still a top down approach to providing Open Data • Some countries provide support on how to use their data – Citizen Developers/Data Entrepreneurs are left on their own. http://www.UNPAN.org/DPADM/ Part 2 - 6

7. Open Government Data - Barriers • Confidentiality • Fraud • Lack of Trust • Data Integrity • Power of Data • No Legislations • What is the person going to do with that data? http://www.UNPAN.org/DPADM/ Part 2 - 7

8. Open Government Data - Effects • Transparency • Accountability • Trust in Government • Open Government Better Decision Making Capability • “What If” • Business Intelligence • Scenario Building • Application Design • GIS • Business Intelligent http://www.UNPAN.org/DPADM/ Part 2 - 8

9. UN E-Government Survey http://www.UNPAN.org/DPADM/

10. Example of EGDI dataset http://www.UNPAN.org/DPADM/

11. http://www.UNPAN.org/DPADM/

12. Country C increased its EDGI by 7% every review http://www.UNPAN.org/DPADM/

13. Example of EGDI dataset http://www.UNPAN.org/DPADM/

14. http://www.UNPAN.org/DPADM/

15. Country B had implemented its Infrastructure Strategy in 2012 http://www.UNPAN.org/DPADM/

16. http://www.UNPAN.org/DPADM/

17. http://www.UNPAN.org/DPADM/

18. Examples of Datasets http://www.UNPAN.org/DPADM/

19. Open Government Data Open Data Elements • Transportation • Weather • Stock Market Statistical Data Elements • Education • Health • Social Services • Housing • Etc. Real time Data http://www.UNPAN.org/DPADM/ Part 2 - 19

20. Open Government Datasets - Education • Class size • Strong Math and Science Program • Size of School • Percentage of students that go on to College • National Test Scores • Arts Programme • Advanced Placement Programs • Campus • Percentage of teachers with Masters Degree • Diversity of Student Population • Results of International exams to get into foreign schools http://www.UNPAN.org/DPADM/ Part 2 - 20

21. Open Government Datasets – My preferences • Small class size • Strong Math and Science Program • Medium size school • High Percentage of students that go on to College • Advanced Placement Programs • Diversity of Student Population • Good results of International exams to get into foreign schools http://www.UNPAN.org/DPADM/ Part 2 - 21

22. http://www.UNPAN.org/DPADM/

23. High Low High Medium http://www.UNPAN.org/DPADM/

24. Open Government Datasets - Housing • Community Size • Average Income of the neighborhood • Diversity of the neighborhood • Recreational Activities – Parks, Restaurant, Playgrounds • Older or younger neighborhood • Mean Price of the houses • Education Level of the neighborhood • Size of the houses • Average household size http://www.UNPAN.org/DPADM/ Part 2 - 24

25. Open Government Datasets – My Preferences • Average Community Size • Average Income $250,000 • Diverse neighborhood • Recreational Activities – Parks, Restaurant, Playgrounds • Younger neighborhood • Mean Price of the house – 750,000 • High Education Level of the neighborhood (mostly professionals) • At least 3 bedrooms http://www.UNPAN.org/DPADM/ Part 2 - 25

26. Medium Low High http://www.UNPAN.org/DPADM/

27. Open Government Datasets – My preferences • Small class size • Strong Math and Science Program • Medium size school • High Percentage of students that go on to College • Advanced Placement Programs • Diversity of Student Population • Good results of International exams to get into foreign schools • Average Community Size • Average Income $250,000 • Diverse neighborhood • Recreational Activities – Parks, Restaurant, Playgrounds • Younger neighborhood • Mean Price of the house – 750,000 • High Education Level of the neighborhood (mostly professionals) • At least 3 bedrooms http://www.UNPAN.org/DPADM/ Part 2 - 27

28. Medium High Low Low High High Medium http://www.UNPAN.org/DPADM/

29. Open Government Datasets • Health • Employment • Environment • Agriculture • Immigration • Statistics • Business http://www.UNPAN.org/DPADM/

30. E-Government as enable for Government Transformation3) Open government data as a new development resource OGD is recognized for meeting the rights of citizens, businesses and civil organizations to: • access and use information, • engage in policy making, • Improve existing public services • Co-create/create new public services. STRATEGIES • Need to develop conducive policy, legal and institutional frameworks to ensure that basic rights to information are available; • Strong cooperation between government agencies; • Strong political and top level vision and management; • Involving stakeholders and focusing on developing sustainable ecosystems for users. http://www.UNPAN.org/DPADM/

31. E-Government as enable for Government Transformation3) Open government data as a new development resource Develop a Business Case • Financial • Informational • Content • Use of Social Media STRATEGIES • Understanding what the customer is willing to use free of charge and what they are willing to pay for; • Work with Government entities to get a better understanding of the data; • What is the value added that you are providing to the data; • Determine the financial stability of your product. http://www.UNPAN.org/DPADM/

32. SNAPSHOT – Gulf Cooperation Council Members (GCC) 2) Trend lines of e-government development, 2003 - 2014 • GCC countries show an extremely fast growth in their E-Government Index; rapidly catching up with Europe. • Since 2003, GCC has surpassed Asia and the World EGDI mean.

33. New Elements for the Future • All surveys data will be available in machine readable formats • E-Government Toolkit – Create your own survey • E-Tools available on the Survey Knowledge Base • Update of future surveys through Crowdsourcing • Feedback from Member States • Open Government and Citizen Engagement will be strengthen • Innovation will be an asset. http://www.UNPAN.org/DPADM/

34. UAE Profile • Implementation of the UAE Smart Government Strategy • Vision and Leadership are moving UAE in the right direction in terms of e-Government • EIDA will continue to play the leadership role in expanding the national ID card and developing open data sets. http://www.UNPAN.org/DPADM/

35. UAE Profile • Greater emphasis on Open Government • Greater partnership with Data Entrepreneurs • Continue to strengthen is citizen engagement activities • Stay active on social media, especially with the new trends in the youth market http://www.UNPAN.org/DPADM/

36. Recommendations and Remarks • E-Government development can strengthen national capabilities, support regional and national networks and provide stronger voice of citizens in global, regional and local negotiations and policy making. • Open Data offers an effective platforms to facilitate knowledge sharing, skills development and capacity-building for sustainable development. • Partnership with Citizen Developers/Data Entrepreneurs and the private sector will help support change programs and advance e-government development. http://www.UNPAN.org/DPADM/

37. Recommendations and Remarks • Customer centric approach should be used by Governments when implementing e-Government products • Governments across the globe need to undertake a process of transformative change. E-Government should be seen as a holistic process to transform government. • The transformative changes entail not only the design and implementation of innovative practices, but more fundamentally a transformation of government’s role, functions, institutional frameworks and processes. http://www.UNPAN.org/DPADM/

38. Conclusions • Governments need to undertake a process of transformative change for the future that requires to: • Become catalysts for change instead of mere service providers; • Become facilitators in promoting networked co-responsibility among all stakeholders by engaging and empowering communities to take part in the solution of their own problems; • Allow for a competitive rather than monopolistic approach to provision of public goods and services; • Become entrepreneurial in generating revenues and promoting partnerships; • Results-oriented and customer-driven; • Pro-active instead of reactive, i.e. anticipating problems and acting preventively; • Learn and enhance capacity building through increased knowledge sharing http://www.UNPAN.org/DPADM/

39. THANK YOU FOR YOUR ATTENTION! kerby@un.org - Email @richardkerby – Twitter http://www.UNPAN.org/DPADM/