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Center for Workers with Disabilities Fall Conference

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Center for Workers with Disabilities Fall Conference

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    1. Center for Workers with Disabilities Fall Conference “Transportation Options Manager as Travel Navigators” Mark Whitmore Executive Director North Shore Career Centers

    2. Transportation Access Project Create a regional partnership to assist area residents with disabilities obtain and maintain accessible and affordable transportation services, supporting their efforts to work and live independently.

    3. North Shore Region

    4. The Partnership: North Shore Workforce Investment Board North Shore Employment Consortium Cape Ann Transportation Operating Company Massachusetts Rehabilitation Commission North Shore Career Centers Area Businesses Consumers

    5. Objectives & Goals: Provide training and technical assistance on transportation options and resources for community organizations. Coordinate transportation planning efforts with area employers. Formulate plans to identify unmet transportation needs.

    6. Objectives & Goals: Develop recommendations to fill the identified gaps in local public transportation needs. Provide “Person Centered Transportation Planning Services” to individuals with disabilities.

    7. Person Centered Transportation Planning Services Establish Transportation Options Managers (TOMs) positions within the Career Center. Access travel training services for TOMs. Market availability of services to community agencies and general public. Assist individuals with disabilities to find transportation solutions utilizing both customary and non-traditional resources.

    8. Transportation Options Manager Integration with local workforce development system Coordinate transportation information requests and service referrals Create person centered transportation plans Navigation services Utilize Web-based travel planners Conduct and/or coordinate travel training

    9. Transportation Options Manager (Cont.) Maintain transportation services inventory Develop and utilize alternative solutions Identify and record unmet transportation needs Community transportation planning Identify collaboration improvements with transportation providers

    10. Transportation Access Project Model

    11. Provide Training and Technical Assistance Conduct transportation options and ADA eligibility training for Career Center staff. Provide similar training tailored to the needs of local human service agencies.

    12. Coordinate Planning Efforts with Area Businesses Recruit interested businesses to serve on Program Advisory Committee. Work with motivated businesses to develop customized solutions for workers.

    13. Formulation of Unmet Needs Database Record information on both fulfilled and unmet transportation needs, and entering information into database maintained by Bridgewater State College Transportation Center.

    14. Unmet Transportation Needs

    15. Critical Elements of TOM Success Extensive Knowledge of Local Resources Strong Problem Solving Abilities Ability to Work with Transportation Providers One-Stop Career Center Based Strong Local Partnership Buy-In

    16. For Additional Information Please Contact: Mark Whitmore North Shore Career Center 70 Washington Street Salem, Massachusetts 01970 (978) 825-7231 mwhitmore@detma.org

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