About me

2. About me • I am a founding member of the DuPage Chapter since 2006 • This is my second turn as a active board member • I accepted an offer letter at McDonald’s corporation in support of the VP of Strategy along with Jacquie Howard, Sr. Director of core foods, 2 directors and 2 managers. in US Supply Chain Management at McDonald’s corporation in 2008. • I found my McJob that I through IAAP • After being employed with McDonald’s for only 3 short years, I received a promotion and began my new position as the Business IT Specialist in U.S. Training, Learning and Development on my anniversary day of June 1st.

3. IAAP (International Association of Administrative Professionals Formally known as Professional Secretaries International PSI) Mission Statement… To enhance the success of career-mindedadministrative professionals by providing opportunities for growth through education, community building and leadership development.

4. About IAAP • IAAP’s corporate headquarters are located in Kansas City, Missouri • IAAP is a non for profit Organization • Founded in 1942 • Approximately 28,000 members and affiliates and nearly 600 chapters worldwide • Divided by Divisions and Chapters • The Dupage Chapter is a Chapter of the Illinois Division

5. Illinois and Dupage Chapter Board Members IL Division Board Members: • Diana Hampton CPS, President • Vice PresidentLisa Olson, Treasurer • Dewoun Hayes, CPS, Secretary  DuPage Chapter, located at the Doubletree Hotel, Oakbrook IL Board Members: • Jane Weishaar, CAP/CPS, President • Sandy Strong, Vice President • Kathryn Lissak, Treasurer

6. Chapter Meeting Info. • When: Every 2nd Monday of the month • 5:30pm: Dinner followed by educational program & members meeting • 8:00pm: wrap up • Cost: There is no additional cost, donations are welcome • Guests: Always welcome • Door Prizes: Monthly raffle drawings

7. Why am I a member Or why do I want to be a member? • Because I am a proud Administrative Professional • I am seeking an organization that identifies me as a career-minded individual in the Administrative field. • I want to enhance my skill sets through the use of education and relationships. • IAAP offers me a place to meet once a month to meet with other Administrative Professionals that share the same objectives and obstacles I have and provides me with rewarding useful programs I will be able to use in my work place. • I want to prove to my employer or my client that I am serious and committed to providing the best possible services they can receive in order to make a successful impact on driving their business. • I want to be the best Administrative Professional possible and IAAP provides the resources to do that. Including Our very own Magazine FILLED with tips and tricks called OfficePro.

8. IAAP’s core values • Integrity: We demonstrate this cornerstone of our profession through honesty, accountability and high ethical standards. • Respect: We create respect within our profession and association through listening, understanding and acknowledging member feedback. • Adaptability: We ensure the success of our association by embracing positive change and by nurturing diversity, creativity and visionary thinking. • Communication: We cultivate and maintain excellence by remaining approachable at all levels, communicating openly and building strong relationships. • Commitment: We are steadfast in our goals to develop learning opportunities for career-minded administrative professionals and to strengthen efficiency and effectiveness.

9. Totally COOL FACT - DID YOU KNOW? Today, there are more than 4.1 million secretaries and administrative assistants working in the United States, according to U.S. Department of Labor statistics, and 8.9 million people working in various administrative support roles.

10. Who qualifies as an administrative professional? • Executive Assistant • Senior Executive Assistant • Senior Administrative Assistant • Administrative Assistant. • Entry-Level Administrative Assistant • Senior Office/Facilities Manager • Office/Facilities Manager • Human Resources Assistant • Marketing Assistant • Sales Assistant • Project Coordinator • Presentation/Graphics Specialist. • Logistics Coordinator • Switchboard/Receptionist • Front Desk Coordinator • Receptionist • Switchboard Operator • Office Assistant • Mail Assistant • File Clerk • Imaging Specialist • Senior Data Entry Specialist • Data Entry Specialist • Customer Service Manager • Senior Customer Service Representative • Customer Service Representative • Banking Teller • Secretary • Legal Secretary • Transcriptionist • Accounting Assistant • Medical Assistant • Dental Assistant • Medical Administrator • Hospital Admittance Clerk

11. Positions opening up now and in the future for administrative professionals: • Telecommuting (by administrative assistants and managers) • Home-based administrative services businesses (virtual Assistant) • Training for administrative support staff (on-site and through local colleges) • Information management on the Internet (becoming a "Web Master”) • Personal computer troubleshooter • Creating customized software manuals for organizations, particular to department and/or industry needs • Secretarial/clerical recruiter for temporary/permanent placement agencies • Newsletter editor (compile and summarize information on particular areas of interest) • Multimedia librarian/coordinator/information abstractor • Video and/or Web conferencing coordinator (scheduling, site preparation, equipment procurement, host conferencing, on-site at business or off-site) • Technology coordinator/facilities management (maintenance scheduling, tracking/backing up databases, installing new hardware/software) • Graphics/desktop publishing coordinator • Support services consultant • LEED certified project managers (Build Green Administrators)

12. Project manager • Software trainer (especially for execs and new hires) • Software adaptor (adapting software to particular company need) • Web site maintainer (updater) • Negotiator (with clients and vendors) • Online purchaser • Reviewer/evaluator of furniture and technology equipment (includes phone systems, copiers, and more purchasing and leasing) • Coordinator of mass mailings (includes dealing with the printer and determining the most cost-efficient method) • Storing and retrieval of information, along with interconnecting its significance (could be e-info, tapes, videos, paper, etc. multi-formats) • Scheduler and maintainer of calendars for self and others (mostly done electronically; also includes scheduling facilities) • Meeting planner (includes negotiating hotel contracts, scheduling catering, preparing for cyber- and video-conferencing • Travel planner (includes online research, booking, tracking, preparing the traveler, securing needed info such as maps, phone numbers, alternatives, emergency numbers) • Desktop publisher (brochures, flyers, annual reports, and other things that are sent directly and electronically to the printer, Web design and postings) • Team leader dealing with virtual members (from other facilities, traveling execs, or with outside business partners) • Social Media Coordinator and events planner Advanced Skills Admins Need to Excel in Today’s Workplace

13. Results from IAAP February 2009 Benchmarking Survey Key Findings • Survey respondents said the top five most significant issues affecting the administrative profession in the next five to 10
years are: • 1) Keeping up with changing technology • 2) Increased workload • 3) Doing more with less resources/budget constraints • 4) Balancing work and family • 5) Need for more training in management and supervisory skills. • Additional Key Findings can be found on the IAAP website at: http://www.iaap-hq.org

14. Professional Development We offer office professionals industry-recognized certification and up-to-date training to help you keep the competitive edge in today's tough economic times. • Certification: CAP (Certified Administrative Professional) • Options Training – Module & technology certificate training including Microsoft Office Certificate training • Online Training • Online College – Administrative Professional Associate in Science Degree, Madison College • Workshops FOR MORE INFORMATION VISIT THE IAAP HQ’s WEBSITE www.iaap-hq.org

15. Professional Development continued Become a DuPage Chapter Board Member Elections are held in June • Add to your end of year performance review / self development • Lead with Influence • Enhance your resume • Become an industry leader • Showcase your skillset You also have the chance to be a committee member today and improve the Chapters performance today.

16. IAAP Major Events • EFAM (Education Forum & Annual Meeting) 2011 just hosted in July and was located in Montreal 2012 will be located in Texas • Business meeting includes: elections, bylaw updates etc. • Week long Administrative educational seminars and workshops. • CAP practice testing • Key note speakers – Clinton Kelly for 2011 • IDAM (Illinois Division Annual Meeting) 2012 hosted by the Two Rivers Chapter, This years Theme is: Leap To Remarkable • Business meeting • Administrative educational seminars and workshops

17. Become a member today Additional Benefits of IAAP membership • Member discount on purchases through IAAP on education and professional development resource materials • Discounts on registration of any IAAP sponsored international level training workshops, seminars, conferences and conventions. • Discounts on registration for the Certified Administrative Professional or the Certified Professional Secretary exams • Subscription to: OfficePro magazine, OfficePro Express, an e-newsletter full of research, trends and technology information; IAAP Connections, the association’s monthly e-newsletter • Full access to the IAAP Web Community, an online social network for IAAP members. • Local chapters, which hold training and networking events and have opportunities for leadership

18. Special Thanks to… • Dick Turner – GM Double tree Hotel • Jillian Stevenson – Convention services, Double Tree Hotel • Steve Luka – Director, Audio & Video services, SWANK • Officeteam – Administrative professional placement firm