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InternetSense.tv. InternetSense.tv. Blogs Micro Blogs Online Chat RSS Widgets Social Networks Social Bookmarks Message Boards Podcasts Video Sharing Sites Photo Sharing Sites Virtual Worlds Wikis. InternetSense.tv. 10 KEYS TO SOCIAL MEDIA SUCCESS. InternetSense.tv.
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InternetSense.tv • Blogs • Micro Blogs • Online Chat • RSS • Widgets • Social Networks • Social Bookmarks • Message Boards • Podcasts • Video Sharing Sites • Photo Sharing Sites • Virtual Worlds • Wikis
InternetSense.tv 10 KEYSTO SOCIAL MEDIA SUCCESS
InternetSense.tv • Experiment personally before professionally • Try a variety of social media tools • Be yourself, make some friends, and share
InternetSense.tv • Spend time upfront planning how you will use social media • Think POST: • People • Objectives • Strategy • Technology
InternetSense.tv • Find where your audience is participating and indentify the influencers • Read industry blogs (including comments) • Google your company name & your competition • Find tools that can help you listen
InternetSense.tv • Avoid Waffle(people will ignore it) • Avoid evasion and lying(people won’t ignore it) • Companies have watched their biggest screw-up's rise to the top 10 of a Google search • Admit your mistakes right away
InternetSense.tv • Don’t be afraid to share. Corporations, like people, need to share information to get the value out of social media • Make your content easy to share • Incorporate tools that promote sharing: • Share This, RSS feeds, Email a friend, ’Tweet’
InternetSense.tv • Don't shout. Don't broadcast. Don’t brag. • Speak like yourself – not like corporate marketing, or a press secretary • Personify your brand – give people something they can relate to.
InternetSense.tv • Think like a contributor, not a marketer • Consider what is relevant to the community before contributing • Don’t promote your product on every post • Win friends by promoting other people’s content if it interests you
InternetSense.tv • Don’t try to delete or remove criticism (it will just make it worse) • Listen to your detractors • Admit your shortcomings • Work openly towards an explanation and legitimate solution
InternetSense.tv • Don’t wait until you have a campaign to launch - start planning and listening now • Build relationships so they’re ready when you need them
InternetSense.tv • You need ‘buy in’ from everyone in the organization • Convince your Boss that social media is relevant to your organization • Get your communications team together, discuss the options, then divide and conquer
InternetSense.tv 10 StepsTO SOCIAL MEDIA Credibility
InternetSense.tv • 10 Steps to Social Media –’Credibility’ • 1.The ‘Statusphere’ • 2.The ‘Me’ Conomy (Social Capital) • 3.Friend/Fan/Connection/Follower • 4.Social Media • 5.Social Networking • 4.Social Bookmarks • 7.Groups • 8.Sneezer/’Connector’ • 9.Twitter,’tweet’,DM,@reply • 10.Photography
InternetSense.tv • Train • Communicate • Innovate • Clear/Bold/Concise
InternetSense.tv To Make Contact with Philip Wilson Email:philip@InternetSense.co.uk Training Website: www.InternetSense.co.uk Blog: www.InternetSense.tv Linkedin: www.Linkedin.com/in/InternetSense Twitter: @InternetSense Facebook :www.Unhub.com/InternetSense TRAINING COMMUNICATION & INNOVATION