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Is the Old New Again? Telecommunications Life Cycle . Raymond Henagan CEO/Manager Rock Port Telephone Company. Rock Port Telephone Company. 187 Sq. Miles of Service Area. Rock Port Telephone Company. Statistical Data. 2010 Shareholders 1103 High Speed Internet 1256
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Is the Old New Again? TelecommunicationsLife Cycle Raymond Henagan CEO/Manager Rock Port Telephone Company
Rock Port Telephone Company 187 Sq. Miles of Service Area
Rock Port Telephone Company Statistical Data 2010 Shareholders 1103 High Speed Internet 1256 Internet Dial Up 58 Access Lines 1583 Cable TV 1357 Data Customers 384
In the Beginning… • The Small/Medium Business market was underserved • Companies relying on theirelectronic data to operate • Customer Service failing because we couldn’t fix all of the problems if we were just providing DSL services • More value in rural or geographic s
In 1906, Rock Port Mutual was Not Just a Telephone Company Provided: • Call Waiting • Caller ID • Call Forwarding • Message Services • E911 • “Other Services”
Making it fit… Billing Alliances
Our Products and Services • Disaster Recovery Solutions • Virtual Server Solutions • Application Service Provider • Managed Security Solutions • ISP Management • Network Design and Deployment • Computer Sales and Service • Application Development • Mobile Device Service • Digital Advertising
What We Learned • Build a flexible scalable network • Find good partners • Meet customer demands • Ask for help if you need it • Add value
What We See Coming • No clear line between Telco and IT Services • Content is King • Value of the Network • The continued emergence of the instant delivery mobile generation • All services delivered from the cloud • More desire for “green” • Smart grid management