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Annex 10 Integrated Financial Management System under the Program Approach ‘FORM FOLLOWS FUNCTION’ Consultancy Group PQF Monrovia March 2010. OUTLINE. Objective Methodology Findings and Recommendations Characteristics – Barriers - Solutions JD and structure Competencies
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Annex 10Integrated Financial Management Systemunder the Program Approach‘FORM FOLLOWS FUNCTION’Consultancy GroupPQF Monrovia March 2010
OUTLINE • Objective • Methodology • Findings and Recommendations • Characteristics – Barriers - Solutions • JD and structure • Competencies • Accounting Dimensions • Structure
OBJECTIVE Propose a program management system for CARE Liberia (’s FISP) that integrates program and program support functions Note: emphasis was put on CO level
METHODOLOGY • References: • WA Finance Group Discussions • Program Characteristics • CARE Competency Guide • Interviews (2 partner staff, 3 CARE Liberia staff, 1 CI, 1 RMU, 2 other CO program staff) • Desk review of CARE Liberia JD (6) and Organograms (CO, UPA, ReCCA)
CHARACTERISTICS - West Africa Finance Group • Based on collective vision and goal • Reflects CARE values • Collective accountability • Beyond spreadsheets, reports and deadlines • Reconciling compliance and quality • Provides direction for strategic investment of limited resources: • Functions & Accountabilities • Systems and Tools • Staff capacities
CHARACTERISTICS – Program Approach 1 Ch1: long term objective for change in the lives of an impact population • Defining financial resources needed for a long term program • Monitor and analyze funding pipeline with regards to mid and long term coverage of program structure, program development, shared costs … Ch2: analysis of underlying causes of poverty • Analyze cost efficiency of approaches addressing different underlying causes of poverty Ch3: theory of change • Tracking financial resource use at different levels of program implementation: from global (CARE USA strategic plan and strategies of change) to program initiatives • Tracking costs related to different program elements: program initiatives, strategies of change, M&E and impact measurement …
CHARACTERISTICS – Program Approach 2 Ch4: coherent set of initiatives • Allow for financial analysis at different levels / in different dimensions of a program • Ensure flexible use of financial resources within a program while maintaining transparency and compliance • Support the integration of financial management functions into the program structure Ch5: Learning • Reconciling the diversity of funding sources • Financial Management capacity building: Develop competencies, skills, and behaviors needed for analytical financial management • Influence donors with regards to the need for change in the financial reporting requirements
CHARACTERISTICS – Program Approach 3 Ch6: social movement • Facilitate transfer of resources to partners • Ensure compliance in the use of resources by partners • Respect of local policies, rules and regulations as well as donor requirements • Ensure transparency of resource use by CARE Ch7: efficiency • The analysis of resource needs and use to achieve impact Ch8: Accountability • To donors (financial reporting) • To local program stakeholders (participation) • To the public (transparency) • To agreed responsibilities (performance) • To participants (cost benefits / aid efficiency)
CHARACTERISTICS (findings from interviews) • Program and program support working together as a team that allows stakeholders to exercise ownership., commitment and build relationships • Minimal overlapping / duplication of tasks • All users are connected and have access to the system simultaneously and in real time • Program managers / Budget holders are able to working directly and independently with the financial management system (reading reports or do analysis on their reports) • Integrate all program information to produce a report on the program activities beyond budget vs expenditure (eg cost analysis by components or sectors) • A system that reflects the CO performance management triangle of UBORA: Impact – Quality – Support • Clear performance standards and indicators of success • Capable, committed and competent people
CHARACTERISTICS – CARE Liberia structure and JDs FINDINGS • There seems to be some policy and some structural arrangements where admin and finance functions are integrated into the project/program. • The JDs of project/program managers clearly mention that they have finance and administration management responsibilities. • Some functions are not clearly assigned or assignments are not consistent • Required skills and competencies do not always match financial management functions assigned to a particular position • Contacts/Key Relations are not always clearly stipulated or purpose is not clear (e.g. Finance Controller) especially as far as integrate financial management is concerned • JDs have many different formats and do not specifically provide clearly identifiable performance standards for financial management, especially for non-finance positions
CHARACTERISTICS – CARE Liberia structure and JDs Recommendations: • JD should clarify levels of integration: CO (e.g; CD, ACD, Finance Controller), Program (Program Manger, Admin/Finance Officers/ Assistants, Accountant, partners), sub office level; • In JD specifically identify peers, relations and functions for integrated financial management • TOP: Team Operation Plan for key staff responsible for integrated financial management at different level (CO, Program, Sub office)
BARRIERS (findings from interviews) • Current financial management system does not have the ability to handle the change/shift • Lack of proper communication between program and program support • People not accepting the change and the implication of the new shift • Lack of capacity and competences to handle an integrated system, to generate and manage new tools • Bureaucratic nature of the system that may not allow speedy actions or decisions on urgent matters • Lack of integration of financial management in program design stages • Cost implication of the change • Inadequate training in donors rules and regulations in order to properly support the programs • Lack of Flexibility: Rigid procurement rules and regulation that do not reflect volatile business environment (inflation, unexpected price rises) • finding the balance between compliance and programme quality • Imposed rules and regulations: on CARE, on local partners - perceived as contractors
SOLUTIONS (findings from interviews) • Revision of some of the existing systems, policies and procedures and adapt them to the current needs • Influence support and commitment at higher levels including allocation of resources to support change and integration • Set clear roles and responsibilities for program and finance in program design, implementation and monitoring • Educate and develop the understanding of people about the change • Encourage team work • Influencing and changing the mindset of all stakeholders to reduce resistance • Improve communication between program and finance so as to have the same level of understanding • Build staff capacities to be able to function within the new program approach • Hire competent, committed people who are willing to accept the new approach • Involvement of finance at program design stage • Regular field visits by finance staff • Change in peoples language (instead of your program we should say our program)
COMPETENCIES Care’s Competency Self-Assessment Guide provides at least 90% firm basis for attaining the corporate objectives through an integrated program management approach. Thus it provides a good basis for defining key competencies for an integrated financial management. Examples: • Developing teams • Building partnerships • Operational Decision Making • Delegating Responsibilities In addition, for the application of the proposed solutions it will be essential for financial managers and leaders to be able to • Faciltate change
ACCOUNTING SYSTEM Findings: • SCALA is limited as far as dimensions for tracking expenses and costs is concerned • Thus it is not adapted to serve in an integrated financial management system that support the program approach Recommendations: • Need for a financial systems that allows for additional accounting dimensions as needed in a program • Dimensions for tracking expenses should be set in advance / standardized as much as possible • Budget holders remain responsible for providing information about dimensions to be tracked • Any financial transaction should be initiated by the budget holder with the information about all the relevant dimensions
INTEGRATED STRUCTURE CD CO performance Policy compliance FIN CONT ACD-PQ Pipeline / Viability INT AUDIT Contractual Accountability Capacity Building Cost/Benfits Accountability PROG MGR IMPACT M Budget Management FIN COORD Techn. STAFF Transparency PARTICIPANTS