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Patient & Public Involvement: From LINks to HealthWatch Lucy Nicholls Development Officer Somerset Local Involvement

Patient & Public Involvement: From LINks to HealthWatch Lucy Nicholls Development Officer Somerset Local Involvement Network. We’re bang on trend!. Localism Big Society People-centred services ‘Nothing about me, without me’. What is a LINk?. L ocal I nvolvement N etwor k. LINk.

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Patient & Public Involvement: From LINks to HealthWatch Lucy Nicholls Development Officer Somerset Local Involvement

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  1. Patient & Public Involvement:From LINks to HealthWatchLucy NichollsDevelopment OfficerSomerset Local Involvement Network

  2. We’re bang on trend! • Localism • Big Society • People-centred services • ‘Nothing about me, without me’

  3. What is a LINk? Local Involvement Network LINk HealthWatch

  4. A short history of “The independent patient voice” 1974 2003 2008 2012……? Community Health Councils PPI forums HealthWatch LINks

  5. LINks…. • Facilitate public involvement and scrutiny • Every local authority has to have one • Funded by the Department of Health

  6. & Involvement Scrutiny Listen Monitor Investigate Hold to account What does the LINk do? Volunteer based • Volunteer-led • Promotes involvement • Engages with local people • Facilitates involvement of the public on boards and forums • Identifies problems and gaps in services • Holds services to account • Ensures that views of the public are used in commissioning process

  7. “A network of networks” Who is the LINk? • Patients • Faith Groups • Older People • Frontline staff • Tenants' Groups • Community Groups • User groups • Black and minority ethnic communities • Carers' networks • Patient groups • Patient Participation Groups • Individuals • Voluntary Groups • Rural communities • Neighbourhood groups • Children's groups • Transitory populations ….. etc….

  8. PPGs Local HealthWatch Third Sector Voluntary / user-led groups Carers’ groups Patients The future: Local HealthWatch Clinical Commissioning Consortia Health & Wellbeing Boards

  9. Local HealthWatch will : Build on existing LINk functions : • Be volunteer-led • Gather views of local people • Identifying problems and gaps in services • Work with third sector, volunteer and user-led organisations

  10. Local HealthWatch will : Include possible new functions : • A role in information and choice? (PCT PALs?) • Complaints advocacy responsibility from 2013 (currently ICAS) • Escalate issues nationally through HealthWatch England • Members on new commissioning boards:  Clinical Commissioning Groups Health & Wellbeing Boards

  11. What can user-led organisations and patients/carers offer commissioners? • Independence from government or profit motive • Information about what is already working • Conversation with service users • Analysis of local needs • Support for public involvement • Ideas about how services could change / develop • Specialised knowledge and experience • Performance in delivering services • Public scrutiny

  12. How can we do this? • Keep an eye on developments • Put your stories in writing • Respond to group issues – make a noise • Be organised • Find resources and representatives • Make friends all over!

  13. … and sign up to the LINk!

  14. How can we help with a RNA? • Practical support • Local information • Key contacts • Funding • Resources

  15. Thank you!Lucy NichollsDevelopment OfficerSomerset Local Involvement Network e: lucy.nicholls@helpandcare.org.ukt: 01458 250 674w: www.somersetlink.org.uk

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