“No one can make you feel inferior without your consent.” -Eleanor Roosevelt

1. “No one can make you feel inferior without your consent.” -Eleanor Roosevelt Always pleasing others Always pleasing yourself

2. Class Agenda • Announcements • Exercise 2.5 Clarification • Introduction to Chapter 4 • Designing a Survey • Competition Workshop Topic • Assignment for Next Class

3. Community Service • Prospective Community Service Email to your TA due Today Note: It is NOT okay to miss class to do Community Service! You will LOSE 5 points.

4. Email Etiquette • Organized subject line • This should only be a few words • Professional greeting • With the title of the person you are emailing if applicable • A quick greeting • Don’t jump right into content • Keep it short, don’t get personal • Don’t write a story for the body of the email, just get your point across • Close it out with a thank you and a signature if applicable • This is applicable when emailing your TA, but is a lifelong SKILL.

5. Include the string! • Provides context • So people don’t have to search for your damn previous email • Especially when using reply all

6. Email Etiquette • What NOT to do: Sup James! Literacy Corps Xoxo CJ

7. Email Etiquette • What TO do:

8. Competition Points Winners Losers As of 9/27/2019

9. Fireside Chat- Featuring Renee

10. Dale Carnegie Principles • Don't criticize, condemn or complain. • Give honest and sincere appreciation. • Arouse in the other person an eager want. • Become genuinely interested in other people. • Remember that a man's name is to him the sweetest and most important sound in any language. • Be a good listener. Encourage others to talk about themselves. • Talk in the terms of the other man’s interest. • Make the other person feel important and do it sincerely. • Avoid arguments. • Never tell someone they are wrong • If you're wrong, admit it quickly and emphatically. • Begin in a friendly way. • Start with questions the other person will answer yes to. Let the other person do the talking. • Let the other person feel the idea is his/hers. • Try honestly to see things from the other person's point of view. • Sympathize with the other person. • Appeal to noble motives. • Dramatize your ideas. • Throw down a challenge. • Begin with praise and honest appreciation. • Call attention to other people's mistakes indirectly. • Talk about your own mistakes first. • Ask questions instead of giving direct orders. • Let the other person save face. • Praise every improvement. • Give them a fine reputation to live up to • Encourage them by making their faults seem easy to correct. • Make the other person happy about doing what you suggest.

11. Exercise 2.5 Clarification • If 2010 Census data is available, use that on your exercise. • If 2010 data is NOT available, use the most recent time period of data that American Fact Finder provides for that category. • Don’t put % sign or $ sign with your table answers or you will lose a point

12. Chapter 3 • Finding Players or experts

13. Gathering Information From Players and Experts • Exercise 3.1—Selecting three players who deal with your specific societal problem • Part A: an elected government official • Part B: a non-elected player from a government department • Part C: a local, state or national non-profit organization, public interest/lobby group, or political organization • Exercise 4.1—Selecting a player from Exercise 3.1 to be your client

14. Finding and Serving Clients • Must be a Player • Look at Triangle Players Societal Problems Public Policy

15. The Chancellor wants to know if dog do-do is a problem on the QUAD CENSORED

16. EX. 4.1B Player Answers • Player MUST BE real • Answers can be hypothetical • Include the APA citation for “personal communication” whether real or hypothetical • Watch out for attitudinal vs. factual

17. Key Concepts of Sampling • Target Population: • The total specifically defined set of people about whom you want to gather information. • Sampling Frame: • A subset of the population to be surveyed • Sample—those who respond • Random: • Each member of the target population has an equal chance of being in the sample

18. EX. 4.2 Three Methods of Contact Coplin Coplin Mail or Email • Phone Face-to-Face

19. EX. 4.2B Is Your Sample Good? Target Population Sample

20. EX. 4.3 Estimating Sample Size Required contacts = Desired sample sizeExpected response rate For example, if you desire a sample size of 250, and you expect a response rate of 40%, the following formula shows that you would need to contact 625 individuals: 625 = 250 .40 Policy in Action pg. 53-57

21. EX 4.3 Sample Size Hint Do NOT select a sample size of more than 2500 people!

22. EX. 4.4 Types of Questions • Open • vs. • Closed

23. Two Closed Choice Questions • Attitudinal • Factual

24. Module 2 Competition | Topic The Chancellor of Syracuse University, Kent Syverud, asked for the design of a survey to assess what undergraduates think of his leadership on campus.

25. Due Next Class: Monday, 9/30 • Complete 4.1 A & B, print, and bring it to class for competition or lose 5 points • Topic: The Chancellor of Syracuse University, Kent Syverud, asked for the design of a survey to assess what undergraduates think of his leadership on campus. • Go straight to your competition location • Group 1: Maxwell 105 • Group 2: Maxwell 113 • Groups 3-12: Maxwell Auditorium • Groups 13-20: Outside Maxwell Auditorium