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This document provides an overview of the issues faced by employees in relation to equality, and offers solutions and best practices for creating an inclusive workplace environment. It also includes resources and further information on the topic.
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Equality Lead Meeting23rd June 2011Normanton Golf Club 2011 TM-Training
Overview Issues faced Solutions Employees Best practice Good policy Further info & resources 2011 TM-Training
Issues Fear Vulnerability Lack of respect Previous negative experiences Refusal to treat trans patients ‘Outing’ by professionals 2011 TM-Training
Solutions Training Robust policies and procedures Supported by all staff and led by management Consultation Visibility 2011 TM-Training
Staff Education Professional training courses Robust policies Challenge behaviours Resources 2011 TM-Training
Staff Training - Advantages Increased confidence Increased knowledge Better understanding & respect Aware of specific needs Better reputation Less complaints 2011 TM-Training
Visibility Publishing policy – transparency Posters & resources available Presence at trans events & conferences 2011 TM-Training
Trans Employees – Short Term Work with the employee Devise a strategy together Consider: Documentation Communication Clothing/uniform Time off Support 2011 TM-Training
Trans Employees – Long Term Time off for appointments & surgery Ongoing support Harassment/bullying procedure 2011 TM-Training
Best Practice Negative experiences Consultation In-patient treatment Previously published guidelines 2011 TM-Training
Negative Experiences Patients refused treatment as they are trans Patients left in inappropriate waiting area a case of one patient being guarded Wrong names or pronouns used Staff members bullied 2011 TM-Training
Negative Experiences (cont) Training already in place – inaccurate Mixed in with sexuality Wrong language & definitions Patients being outed a doctor saying ‘so you still have a vagina’ in a loud voice on the ward in front of family members who may not know they are trans 2011 TM-Training
Best Practice - Consultation Patient Rep Groups Meeting with local groups - e.g. Porterbrook and Charing Cross Sheffield Centre for HIV & Sexual Health – expert advise 2011 TM-Training
Best Practice – In-patient Hallamshire hospital Separate room Respect shown at all times Patient needs considered & patient consulted No info given out to staff who didn’t need to know Feedback asked for by staff nurse 2011 TM-Training
Policy Communication & language Flexibility Feedback/Comments – users & staff Grievance/Complaints procedure Bullying/harassment Specific needs Legislation 2011 TM-Training
Further Info & Resources Dept of Health Publications Trans: A Practical Guide for the NHS: http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_089941 Living My Life: http://www.sexualhealthsheffield.nhs.uk/resources/livingmylife.pdf Other policies Support networks 2011 TM-Training
TM-TrainingLee GaleWeb: www.tm-training.co.ukEmail: lee.gale10@gmail.comTel: 0781 585 0795 2011 TM-Training