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Company Profile. Mission. To serve the exim community by facilitating a wide-range of service needs to enable them to make their enterprises globally competitive and profitable. Vision.
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Mission To serve the exim community by facilitating a wide-range of service needs to enable them to make their enterprises globally competitive and profitable.
Vision To become a leading, techno-savvy, professional corporate organisation with unique thrust towards well-being of all stake holders and become a benchmark organisation for customer service, employee contribution, value based practices and social consciousness
Established in 1925 • The intent was to provide services to exporters • Dedication, hard work, honesty & customer satisfaction remained the guiding principles • From a modest beginning, the current level of services extend to a wide range of industries spanning engineering goods, machinery, ceramics, food articles, chemicals, sports goods and many more.
Our Commitment: To provide a wide range of services to enhance the customer satisfaction by offering comprehensive service profile ranging from up-to-date shipping information, pre & post shipment services and transport assistance. • Our Goal: To emerge as Numero Uno service organisation with technology driven highest level of quality services
Service Profile • Custom Broking:Clearing of Import and Export Shipments: FCL / LCL / Break Bulk / AIR (IATA Cargo Agents) • International Freight Forwarding • Door to Door Logistics / Transportation (With self owned fleet of trucks and trailers) • Warehousing
Service Profile – Ancillary Activities • Logging of Export Entries in DEEC Book / DEPB License Verification / DFRC Verification • Refund of Central Excise and Proof of Exports • Fumigation of Export Consignments and Phytosanitary Certificates • Assisting SGS Inspection and CRF Reports • Certificate of Origin from Chamber of Commerce • Documents Legalisation from the Consulates in Mumbai • Export Incentive Claims: DEPB / Drawback • Octroi -Exemption Facility and Refund Claims • All other Services related to Shipping and Exports
Our Strengths • Intra Office • Technology and System driven procedures • Human Resources with expertise & experience • Excellent Track record • Ethical practices • Networking with all major shipping companies and Airlines • Excellent rapport with government agencies • Youthful leadership • Sound financial status • High credibility with customers
Technology as driving force • We use the most advanced technology – Both Hardware & Software so as to provide quality, on-line services at efficient rates.
Technology: Some instances • Track-n-Trace, stage wise shipment status on Email / SMS / IVRS • Tracking till destination point* * Wherever available
Technology: Convenience • Phone Tracking66571000 – One Number – One Solution. Track all your shipments over the phone, anytime.. • Tracking on SMS
Our Website – Your Information Gateway • Track your shipments online • Infomine - Stay Abreast with the latest information on:VDSPLIndustry NewsCirculars & Notifications • Flash News – The Hottest News
Dedicated Customer Service Cell • Trained staff to handle all customer queries under the direct supervision of the Top Management. • Toll Free No. to access the Customer Service Department – 1800-220-111 (India)
Our Network • You can avail our services at Mumbai, JNPT, NSICT, Kandla, Baroda,Ahmedabad, Rajkot, Gandhidham, Mundra, Jamnagar, Indore, Nasik, Pune, Pipavav, Ludhiana Jalandhar, Delhi, Dadri, Chennai*, Tuticorin*, Cochin*, and Kolkatta* * Affiliations
Certificate Credentials • We are awarded the prestigious ISO 9001:2000 Certification: A Hallmark of Quality Services all the time.
Awards & Recognitions • Our Vadodara office was awarded the Certificate of Excellence in Exports, by the Container Corporation of India Ltd. (CONCOR), a Govt. Of India Undertaking - Ministry of Railways, for 5 consecutive years (2002-2007).
Members • IATA • FFFAI – Federation of Freight Forwarders in India • FIATA – International Federation of Freight Forwarders Association • BCHAA – Bombay Custom House Agents Association • AMTOI – Association of Multimodal Operators of India • World Cargo Alliance