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Resolving Consumer Complaints

Resolving Consumer Complaints. Every purchase involves some degree of risk. What do consumers complain about:. Defective products Products made of poor quality Unexpected costs Deceptive pricing Poor repair service. FRAUD….

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Resolving Consumer Complaints

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  1. Resolving Consumer Complaints

  2. Every purchase involves some degree of risk What do consumers complain about: Defective products Products made of poor quality Unexpected costs Deceptive pricing Poor repair service FRAUD…. The dishonest business practices that are meant to deceive, trick, or gain an unfair advantage.
  3. Resolving Differences Between Buyers and Sellers Return to the place of purchase Contact company headquarters Get Help from a consumer agency Better Business Bureau Food and Drug Administration The Consumer Product Safety Commission Dispute Resolution Mediation Arbitration Take Legal Action
  4. Legal Options for Consumers Small Claims Court $500 - $10,000 Usually no lawyers or juries Class Action Suits A legal action on behalf of all the people who have suffered the same injustice. Hire a Lawyer
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