70 likes | 111 Views
Excellent customer service is a must for business growth and profitability. Customer service executives rely on ERP solutions to resolve customer issues. SAP Service Management tool helps businesses get maximum customer service efficiency.
E N D
What is SAP Service Management? Praxis Info Solutions www.praxisinfosolutions.commarketing@praxisinfosolutions.com91-8805025518Pune – Maharashtra India
Introduction • Excellent customer service is a must for business growth and profitability. Customer service executives rely on ERP solutions to resolve customer issues. SAP Service Managementtool helps businesses get maximum customer service efficiency. How to Manage Projects in SAP Business One
SAP Service Management • SAP Service Management enables streamlining of customer sales, service, and contract management. • Allows effective management of customer interaction for highest productivity. How to Manage Projects in SAP Business One
SAP Service Management Capabilities • Support teams resolve issues in one customer interaction with service request management. • Enables easy recovery of customer equipment information. • Customer support teams can create service contracts automatically as per the sold item. • Create and maintain a knowledge repository for resolving customer issues. How to Manage Projects in SAP Business One
SAP Service Management Advantages • Streamlining of customer service operations and achieving maximum efficiency. • Enhancing customer satisfaction and loyalty, resulting in customer retention. • Customer service representatives are better informed to make fast decisions. • Using service reports for determining the performance of customer service teams. How to Manage Projects in SAP Business One
Conclusion • Customer relations are critical for the success of any business. • SAP service management provides complete sales, support, and contract management. • Businesses can manage their service contracts for customers and partners. • Organisations need the technical expertise and experience of a good SAP Business One consultant. How to Manage Projects in SAP Business One
THANK YOU Visit Our Website 101, Sujam, Behind Maharaja Complex, Paud Road, Kothrud, Pune – 411038. MAHARASHTRA, INDIA 91-8805025518 marketing@praxisinfosolutions.com