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Gateway: New Tools for the Traveler

Gateway: New Tools for the Traveler. David Zavattero Illinois DOT ITS Midwest Annual Meeting Chicago, IL February 7, 2006. New Tools Overview. Navigation Tools More Camera Snapshots Wireless Access to Travel Times Comparative Historical Data E-mail Traffic Alerts.

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Gateway: New Tools for the Traveler

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  1. Gateway: New Tools for the Traveler David Zavattero Illinois DOT ITS Midwest Annual Meeting Chicago, IL February 7, 2006

  2. New Tools Overview • Navigation Tools • More Camera Snapshots • Wireless Access to Travel Times • Comparative Historical Data • E-mail Traffic Alerts

  3. Gateway Navigation Tools Multiple “Layers” “Live”, Clickable Icons on Map

  4. Customer Feedback

  5. Camera Snapshot Overview Over 100 snapshots now available Image age given, generally 2-5 minutes

  6. Images from Temporary and Permanent Cameras Orientation Views

  7. Wireless Travel Times • May 20th, 2005 launch • Over 200,000 Hits thru December • www.gcmtravel.com/gcm/cqt.jsp • Developed for lowest common denominator devices • Text-only for speed of access

  8. Historical Travel Time Data • www.gcmtravelstats.com • June 22nd, 2005 launch • Meets the growing sophistication of the Users • Planning Studies • Corporation Moves • Trip/Schedule Planning • Where to live • Commercial Vehicle/JITD • * Operations Report • * Accordance with FHWA Performance Measures • 320,000 hits through January

  9. Comparative Travel Times Select Route Current Travel Time Compared to Averages Graphed Over 24 Hours www.gcmtravelstats.com

  10. Comparative Trip Routes Select 2 Routes, (Days, Time Periods) to be Compared Comparative Travel Times by Route

  11. E-mail Alert Registration

  12. Traveler Preferences Select Time Period Select Route(s) Suspend Alerts Select Info

  13. e-mail Traffic Alert

  14. www.gcmtravel.com usage Averaging over 15 million page views per month Averaging over 15 million page views per month

  15. Customer Satisfaction RTA/IDOT Survey • 72% rate the site ‘Very helpful’ and none rate it ‘Not helpful’. • For layout and presentation,60% rate it ‘Good’ while 29% rate it ‘Excellent’. N=501 N=501

  16. Industry Leader • www.gcmtravel.com • Wins “2002 Outstanding Traveler Information Website” award from USDOT • Wins “2003 Outstanding Traveler Information Website” award from USDOT • Gateway Traveler Information System • Wins “Best of ITS” award in the Consumer Products category from ITS America and 2003

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