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International Organization for Standardization. www.iso.org. Bringing solutions home Defining the scope for an “Action Plan” DEVCO/COPOLCO Workshop Train the trainers Paris, France 20-25 February 2009.

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  1. International Organization for Standardization www.iso.org

  2. Bringing solutions home Defining the scope for an “Action Plan” DEVCO/COPOLCO Workshop Train the trainers Paris, France 20-25 February 2009 Acknowledgements to: Association française de normalisation (AFNOR), ISO/COPOLCO training team co-chairs, BSI and Consumers International

  3. Bringing solutions home – Outline Setting Priorities for maximum impact • What is an “Action Plan”? • What are the main elements? • What can NSBs and Consumer organizations do? • Actions for today; actions for the future

  4. Bringing solutions home – Looking forward This Final Session is about ‘Looking Forward’ It will encourage you to build on: • The range of presentation material • The discussions and feedback from the dialogue sessions • Supporting Information available Together with: The knowledge you have of your local national situation

  5. Bringing solutions home – Building blocks The Key Building Blocks provided include: • Key characteristics of the standards process • Benefits of standards for consumers • Consumer representation • Nationally, regionally & internationally • Resources available to support consumer representation • Networking nationally, regionally & internationally • COPOLCO & CI’s support and networking activities • Developing capacity • Relevant case studies (e.g. from the region)

  6. Bringing solutions home – a good Action Plan A good action plan - practical and realistic • Activity and output based • Contributes to a longer term vision • States who does what • Unambiguous • Takes account of resources available • Clear timetable with dates and targets • Agreed by the parties involved

  7. Bringing solutions home – Actions for an NSB • Provide an annual plan of priorities and actions • Consult with consumers in developing the plan • Appoint a liaison person to communicate with Consumer organizations • Join COPOLCO, ensure appropriate contact person

  8. Bringing solutions home – Actions for an NSB(continued) Develop consumer involvement in NSB governance • Encourage consumer participation in standards development • Train consumers about standards and how to engage • Network with other NSBs in the region

  9. Bringing solutions home – Actions for a Consumer organization • Evaluate where consumer priorities overlap with national standards activities (review NSB action plan) • Evaluate issues of greatest consumer detriment where standards may help • Liaise with other COs and NGOs • Review where consumer participation in priority standards issues would be most effective/useful (vs. legislation/relates to testing agenda)

  10. Bringing solutions home – Actions for a consumer organization (continued) • Provide realistic and practical information to NSB regarding consumer participation to facilitate a joint action plan • Investigate funding and resource opportunities for participation • Evaluate CO potential resources to participate(financial & human) • Appoint a liaison person to co-ordinate with NSB and other COs/NGOs

  11. Bringing solutions home – Joint actions Joint actions standards bodies and consumer organizations might consider include: • Activities to support World Standards Day • Develop an ongoing dialogue (meetings, seminars) • Involve each other in topics of mutual interest • Promote good use of standards in consumer protection • Develop mechanisms to enable consumer priorities for standards to be developed • COPOLCO members meet with consumers to consider the papers, to brief delegates and/or submit e-mail comment.

  12. Bringing solutions home – Actions for today What to consider today • When should we meet (again)? / Whom should I contact? • First draft of a vision for consumer participation • A draft plan, inevitably with gaps • Information needed to fill gaps/ progress a plan(Who will do this?) • Actions for the NSB representative • Actions for the consumer representative

  13. Bringing solutions home – Actions for the future What to consider in 6 months • Do we have a draft action plan? • If not what needs to happen to make progress? It will take initiative and co-operation ultimately from both parties to achieve a mutually beneficial relationship

  14. Bringing solutions home GOOD LUCK WITH DEVELOPING CONSUMER PARTICIPATION IN YOUR COUNTRY Making standards work for consumers

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