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Lori Kittle. 2014 IT Projects. Single Sign On 15 Kitchen Video Systems Affordable Health Care Act POS/Menulink modifications New Retail System Oracle R12 Upgrade New Help Desk Software with workflow New LSC Mobile Application with Push notifications
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2014 IT Projects • Single Sign On • 15 Kitchen Video Systems • Affordable Health Care Act POS/Menulink modifications • New Retail System • Oracle R12 Upgrade • New Help Desk Software with workflow • New LSC Mobile Application with Push notifications • Lake Charles Golden Nugget systems integration • Casino System Upgrade for Las Vegas and Laughlin • One Card 3
IT Escalation Procedure • If you have a mission critical emergency situation and have not received a call back within 30 minutes, please email the following (these escalation contacts monitor email on their phones) • Marc Rodriguez mrodriguez@ldry.com • Carol Small csmall@ldry.com • If you do not hear back from a tech within a reasonable amount of time of your initial escalation, please contact Lori Kittle at lkittle@ldry.com or 713-398-3857.