NANC Report Numbering Oversight Working Group (NOWG)

1. NANC ReportNumbering Oversight Working Group(NOWG) July 13, 2004 Co-Chairs: Karen Mulberry, MCI Jim Castagna, Verizon

2. Contents • PA Change Order #29 Recommendation • Summary - NANPA 2003 Performance Report • Summary - PA 2003 Performance Report • 2004 Meeting Schedule • Attachments - Tracking Documents • PA Change Order Tracking Summary • NANPA 2003 Performance Evaluation Report • PA 2003 Performance Evaluation Report NOWG NANC Report

3. PA Change Order #29 Recommendation • New Change Order submitted on 4/6/2004 • Change Order #29 addresses INC Issue #426 – “Usage of Blocked Codes/Blocks Information from Appendix 2” • The NOWG reviewed the Change Order and could not recommend the Change Order be approved as written • NOWG recommended the PA modify this Change Order to add the capability that will denote (with the use of an asterisk) which block in the Block Available Report in PAS has a special status. A Service Provider will then be able to select that block to view the comments as indicated by the asterisk prior to completing a Part 1A form. • This recommendation was provided to the FCC on 7/8/2004 NOWG NANC Report

4. Summary2003 NANPA Performance Report • 2003 Survey Responses • Comparable to previous years (1998, 1999) • Total responses reflect a single survey per entity • Reduced volume could be related to PA Survey and high Customer satisfaction level NOWG NANC Report

5. Summary 2003 NANPA Performance Report The NOWG considered, reviewed and analyzed the following data: • NANPA Operational Review Presentations • 2003 Performance Survey Responses • Performance Improvement Plan (PIP) results • NANPA responses to NOWG clarifying questions • NANPA 2003 Annual Report • NOWG Observations NOWG NANC Report

6. Summary2003 NANPA Performance Report Based on NANPA’s 2003 performance data, the NOWG determined that NANPA’s rating to bebetween “More than Met” and “Exceeded”. NOWG NANC Report

7. Summary - NOWG Observations 2003 NANPA Performance Report High level of satisfaction revealed: • Exhibited perseverance, leadership, initiative, outstanding professionalism and expertise • Cooperatively worked with the NOWG • Proactively introduced new INC issues and contributions. . NOWG NANC Report

8. Summary - Suggestions2003 NANPA Performance Report One suggested area for NANPA’s continuous improvement was identified: • NANPA should work with the industry and regulatory community to improve the reclamation reporting process. NOWG NANC Report

9. Summary2003 PA Performance Report • 2003 Survey Responses • First year results • Total responses reflect a single survey per entity • Reduced volume could be related to customer satisfaction level NOWG NANC Report

10. Summary 2003 PA Performance Report The NOWG considered, reviewed and analyzed the following data: • PA Operational Review Presentations • 2003 Performance Survey Responses • PA responses to NOWG clarifying questions • NOWG Observations NOWG NANC Report

11. Summary2003 PA Performance Report Based on the PA’s 2003 performance data, the NOWG determined that the PA’s rating is between “More than Met” and “Exceeded”. NOWG NANC Report

12. Summary - NOWG Observations 2003 PA Performance Report High level of satisfaction revealed: • Exhibited perseverance, leadership, initiative, outstanding professionalism and expertise • Cooperatively worked with the NOWG • Proactively introduced new INC issues and contributions. . NOWG NANC Report

13. Summary - Suggestions2003 PA Performance Report Suggested areas for the PA’s continuous improvement were identified: • Development and distribution of their Annual Report • Training to increase staff knowledge of industry guidelines • Ongoing focus to improve the accuracy of the data that is input into PAS • Consider a PAS capability that will allow a pass through to the NANPA system for full NXX requests (pool replenishment, dedicated customer or LRN establishment) • Change the PAS timeout function to more than 15 minutes • Conduct a continual review of the information on the main web page to ensure that the information is kept current and up-to-date NOWG NANC Report

14. NOWG Time Estimate The following is a rough estimate of the total amount of time the NOWG collectively and NOWG members individually spent to complete the various NANPA and PA 2003 performance evaluation steps: • NANPA 586 hrs • PA 840 hrs Total hours spent on these projects: 1,426 NOWG NANC Report

15. NOWG 2004 Meeting Schedule Contact either of the Co-Chairs for complete meeting or conference call details karen.mulberry@mci.comor james.t.castagna@verizon.com (Other meetings for the NOWG may be scheduled as needed beyond what has been identified in this list) NOWG meeting notes and documents are posted at nanc-chair.org NOWG NANC Report