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CHAPTER 13. WORK-RELATED STRESS AND BURNOUT. Effects of Stress. Alarm Resistance Exhaustion. Effects of Stress. Stress assessed in 4 levels Environmental Sociological Psychological Biological. Perceptions of Stress.
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CHAPTER 13 WORK-RELATED STRESS AND BURNOUT
Effects of Stress • Alarm • Resistance • Exhaustion
Effects of Stress • Stress assessed in 4 levels • Environmental • Sociological • Psychological • Biological
Perceptions of Stress • Perceptions of events and the subsequent stress responses vary considerably from person to person • “Good” stress and “bad” stress
Good Stress vs. Bad Stress • We exert a high level of control over the outcomes of good stresses; with bad stresses, we have little or no control • We experience positive feelings when we process good stress • With bad stress, negative or ambivalent feelings occur
Good Stress vs. Bad Stress • Good stress helps us achieve positive goals; no desirable outcomes occur with bad stress • We feel eager when anticipating the work we need to do to process our good stressors
Questions for Self-Assessment • Where do I find support? • Which coping methods work best for me? • What tasks cause me to feel pressured? • Can I reorganize, reduce, or eliminate these tasks?