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Tips to Improve Service Quality at Your Hotel

1. Treat every guest like a VIP<br>Every guest of the hotel should be treated like a VIP. Once the hotelier starts treating their customers as VIP, then it would be a memorable experience for the customers, creating positive reviews to the hotel. The hotel staff should also be trained to be more responsive, attentive and should respond them based on their urgent needs instead of being lazy. This sense of immediate response would make your customer to reward you in return.<br>For more Info Go to PPT

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Tips to Improve Service Quality at Your Hotel

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  1. Tips to Improve Service Quality at Your Hotel www.hoteljobber.com

  2. 1. Treat every guest like a VIP www.hoteljobber.com Every guest of the hotel should be treated like a VIP The hotel staffshould also be trained to be more responsive, attentive and should respond them based on their urgent needs instead of being lazy. This sense of immediate response would make your customer to reward you in return.

  3. 2. Connect with your guests on a personal level. www.hoteljobber.com As you may know, hospitality is all about customer service and keeping customers satisfied, so businesses like to maintain a lively, vibrant and fun atmosphere. For this to happen, employers are most likely to hire friendly and uplifting staff which allows to create a great environment in the workplace for you and your colleagues.

  4. 3. Make training as everyday priority www.hoteljobber.com Training is mandatory for every staff who serves in hotel. Training on daily basis is impossible in an industry where most of the hotel staffs are already working above expected hours. But there are new technologies which offer-high quality training that does not need a lengthy time commitment.

  5. 4. Update your technology toolbox www.hoteljobber.com Hospitality is one of the oldest businesses in the world now. But it is a surprising fact that the hotel’s effort can help them reach their fullest potential only by adding modern technology. The technology which supports check-in and check-out process and generates financial reports, manage staff and automate daily tasks and saves time is the need of the hour.

  6. 5. Impact Guest Experience www.hoteljobber.com This means instilling purpose in your hotel employeesby showing them that what they do every day in the workplace has a big effect – such as impacting the guest experience and the hotel's revenues. By tying individual behavior to a larger system, you will give your employees a sense of how important it is that they practice good quality service every day. .

  7. Thank you Office No.3, 2nd Floor, Aditya Centeegra, FC Road, Deccan, Pune - 411 004 support@hoteljobber.com +91 7888179991 / +91 7888179992 www.hoteljobber.com

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