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Strategic Advertising & Marketing Engagement Submitted to: Chad Wiswall ChadsACDirect. Digital Marketing Resources
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Strategic Advertising & Marketing Engagement Submitted to: Chad Wiswall ChadsACDirect
Digital Marketing Resources If you’re looking for a snapshot of 4 Local Media’s best digital marketing resources, you’ve come to the right place. We’ve assembled our most popular pieces on topics like list growth, Social Media marketing, mobile marketing strategy, customer lifecycle marketing, and more! SOCIAL MEDIA | SEO & SEM | EMAIL | DIRECT MAIL | MOBILE
Overview • In business over 20+ years • Mission: Chad’s AC Direct has been providing Heating and Air Conditioning services to the Montgomery Commercial and Residential market for over 20 years. • Highly trained technicians are fully licensed and trained in all HVAC services. Excellent reputation in the Montgomery community. • The owner, Chad Wiswall, stands behind every Air Conditioning & Heating Installation or repair with a 100% satisfaction guarantee. • Residential and Commercial Heating & Air Conditioning • Services: AC Repair Services, Air Conditioning Installation Services, Heater Repair Services, Duct Cleaning Services, Heat Pump Installation Services, Central Air Conditioning Installation, Air Conditioning Maintenance, Air Conditioner Replacement, Goodman AC and Heating Dealer Montgomery • Service Locations: Montgomery, Millbrook, Prattville, Wetumpka
Project Summary • Chad’s A/C Direct is a local business needing ongoing advertising consulting recommendations to generate new customers • 4LM can develop custom plan for “Chad’s A/C Direct” through our strategic CMS “Complete Marketing Solution” for a annual investment of $799 • 4LM will provide recommendations to increase new customer leads, brand awareness and direct phone calls • 4LM will provide research and proven Ideas & Solutions from multiple markets. • Education: The CMS back office is packed with over 200+ hours of advertising training (Videos, Audios, Printed Material). VMC is a 24/7 Ask the Expert Resource! • Resources: Provide access to high level media consultants • Vendors: Complete list of product & service media options
Project Scope Engagement Overview: 4 Local Media will provide a complete advertising and marketing review, recommendation and ongoing expertise resource. Depending on engagement needs and desired timeline, 4 Local Media will focus on immediate objectives. Key Objectives: • Detailed review of project requirements and core deliverables (depending on advertising medium) • Configure and customize targeted lead generation program, delivering ROI goals • Drive revenue through new solutions from case studies from other non-competitive markets / clients.
Education • Social Media: Social Media Ads have emerged as a popular and cost-effective way to promote a small business online. 22% of small businesses have used Facebook Ads, and 65% say they would use Facebook Ads again, citing ease and flexibility as the top reasons to run another campaign. Geo & Demo targeted ads work, but a creative compelling message must be used to garner RESULTS! • SEO | SEM: When paid and organic search channels work together, marketers get maximum revenue from both programs. Identifying holes in paid and organic search campaigns using the method described above should help improve overall performance. Ideally, this model works best if you intend to slowly scale back your SEM efforts and push deeper into SEO. SEM will show you where your assumptions are correct and incorrect, which then allows you to intelligently tweak your SEO campaigns. Once you see your natural search results starting to prominently spell success, that’s a good time to stop the AdWords spending and start focusing solely on SEO instead. • Email Solutions: Even the most relevant, well-designed email isn’t effective unless it gets to the inbox. 4 Local Media develops highly personalized automated triggered campaigns—and generate higher rates of revenue per send across multiple channels. Easily augment and leverage offline, online, social, mobile, purchased and other types of data. Leverage a full suite of analytics, ratings or reviews, social media, testing and digital coupon partnerships that support all local business owners needs.
Education • Direct Mail: The success or failure of any direct response marketing effort completely hinges on the quality of the mailing list. That’s why you need to use 4 Local Media for all your direct mail and email list needs. 4 Local Media offers a comprehensive, one-stop resource for literally tens of thousands of specialty and compiled mailing lists. Our certified list vendors offer local and national mailing lists from responder, lifestyle, and interest lists to activities and membership lists. • Mobile Solutions: Whether building awareness, increasing engagement or driving purchase intent, our experience executing mobile campaigns enables you to deliver the most innovative and successful mobile programs. Use mobile to reach consumers on-the-go as they increasingly turn to their devices for online content. We develop smart media management software to help advertisers streamline and scale digital campaigns. With a unified, holistic platform, marketers can access 100% of all digital inventory, across all channels and devices. • Lead-Gen Micro Sites: Microsites or Mini Sites are a great way to attract new leads for a targeted product or service. They are often used for contextual keyword advertising and to rank for specific keywords that are relevant and profitable to a business or person selling those products or services. Microsites can also be used for PPC landing pages, and as a network of relevant web properties that are related to a certain topic. Mini sites and microsites are heavily used in the search engine marketing field and are great for website marketing.
Project Scope Very Competitive SEM (paid search) advertising Very Competitive SEO (organic search) websites SEM Solution Use competitive “promotional” landing page to take competitors prospects SEO Solution Best Option using dedicated vendor updating website daily with targeted software.
Project Scope Marketing Review: Based on the CORE services for Chad’s AC Direct, we will recommend a simple, targeted digital solution. The recommendation will include a multi-media digital approach. The delivery will include phone calls, email leads and a database. Details: • Website: Design improvements can help site conversions. Site needs a better offer and conversion mechanism. Option would be set up lead generation landing page to generate new customers via emails and phone numbers. • Database: Our Lead Generation micro-sites deliver immediate customers and most importantly will build the Chad’s AC Direct internal email / phone database! • CMS: Providing a full service Idea Expert (Aloma Stewart), helping with ongoing campaigns and upcoming business solutions. • Offer a targeted PPC (Pay Per Click) campaign targeting specific areas.
Project Scope Recommendation: First step in our recommendation would be for a consultive meeting to ask some specific questions and start a business partnership. 4 Local Media has determined based on a limited budget, we will need to utilize strategic online digital solutions. Details: • Partners: Chad’s A/C Direct needs to partner with a local radio station home products or service company. Weekend Show on local AM radio station, share in time for program. See Referral List – during CMS consult meeting • Targeted Lists: Purchase list for home owners in geo-targeted area. Either direct mail or electronic mail. Email is less than half the investment and delivers almost the same ROI. See Referral List – during CMS consult meeting • Podcasting Program: We highly recommend Chad’s A/C Direct to produce a highly professional thirty / sixty minute program. Based on the seasonal services, there could be 2-3 programs. Each running on the website (recorded loop). Program can be aired on small local radio stations (paid programming) in off inexpensive times. See Referral List
Project Scope (continued) • SEO: Obvious recommendation, however website changes need to happen first. Best solution is a daily, weekly, monthly software solution. Website indexing needs to communicate with search engines. Do not use a do it yourself $49 company. They do not work. See Referral List • SEM / PPC: Highly recommended. However, very confusing and fragmented space. If budget is under $250 per month, best option is study, learn and use in-house person, or do it yourself. 4 Local Media has a full service “certified” provider starting at $1,500 per month. • Grassroots Marketing: This is a “perfect” industry / service to utilize Nontraditional Solutions. Custom targeted Door Hangers, Cross Promotions, Yard Signs, Creative Business Cards, Strategic Online Promotions, Fiver Promotions, Viral Videos. • Social Media WOM: Entice local consumers to provide referrals and recommendations. Invest in an ongoing “Word of Mouth” social media campign, estimate budget $2,500 per month. MUST be compelling, designed and managed “professionally” by third party vendor. Recommendation: Aloma Stewart
Project Scope Ongoing Expertise: 4 Local Media provides 24/7 advertising solutions and marketing advice. We offer a Marketing Academy at the CMS website. We also offer a complete list of dedicated consultants available to answer questions. Details: • CMS Resource: $799 annual membership / Password: Provided with CMS • Questions and marketing resources, please use the VMC “Virtual Consultant”. • Urgent questions or help, call your local representative first, local manager second, local strategic partner third. See contacts
Partner Consultants / Referrals For all contacts and referrals; Email, Text, Call (in that order) Aloma Stewart – National Sales Manager Email: asjenter@yahoo.com | Phone: (334) 296-3330 Jeff Carrier - Founder & Vice President Email: jcarrier@cloudone.com | Phone: (503) 750-2277 Kevin Martinelli - Founder & Vice President Email: kevinmartinelli@gmail.com | Phone: (602) 319-3867 Damon Balch - Founder & President Email: damon@4localmedia.com | Phone: (360) 601-7422
Next Steps 1. Use the CMS Marketing Blueprint Academy www.4localmedia.com | Password: (with $799 membership) 2. Set up Business Overview “follow up” call with National Sales Manager. • Commit to reasonable “timeline” for advertising campaign(s), make sure and let Aloma Stewart know those dates. • Share all (outside vendors) proposed advertising campaigns with 4 Local Media. When a local sales representative tries to sell you “anything”, please run it by us first. Send through the VMC 24/7 Consultant, usually an immediate response, no longer than 1 business day. • Remember to forward all advertising sales requests to your “IN HOUSE ADVERTISING AGENCY”. This helps you with a built in gate keeper. • Take a 15% discount on ALL MEDIA BUYS! Talk to your 4Lm Representative
We look forward to providing Chad’s A/C Direct future Ideas & Solutions! Damon E. Balch President & Founder