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From Start to Finish - The Road To Open Source

From Start to Finish - The Road To Open Source. Ryan Allen Senior E-Learning Specialist University of Dayton June, 15, 2010. Session Outline. Rolling Out Sakai Where We Came From Analyzing Our Options Implementation Development Process Training Sustaining and Future Growth

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From Start to Finish - The Road To Open Source

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  1. From Start to Finish -The Road To Open Source Ryan Allen Senior E-Learning Specialist University of Dayton June, 15, 2010

  2. Session Outline Rolling Out Sakai • Where We Came From • Analyzing Our Options • Implementation • Development Process • Training Sustaining and Future Growth • Data Collection • Overcoming Issues • Tips

  3. Session Outline Point A to Point B in 30 months Rolling Out Sakai • Where We Came From • Analyzing Our Options • Implementation • Development Process • Training Sustaining and Future Growth • Data Collection • Overcoming Issues • Tips A B

  4. E-Learning Lab Staff Training and Support • Ryan Allen – Senior E-Learning Specialist (allenryf@notes.udayton.edu) • Leah Bergman – E-Learning Specialist (bergmalb@notes.udayton.edu) • Jerry Timbrook – E-Learning GA (timbroje@notes.udayton.edu ) Development • Paul Dagnall – Web Developer (dagnalpb@notes.udayton.edu) • Matt Mize – Systems Administrator (mizematr@notes.udayton.edu)

  5. University of Dayton • Private University founded in 1850 • Founded by the Society of Mary (Marianist) • ≈7,500 Undergrad / 3,500 Grad Students • Top 10 Catholic University in the nation • Faculty are not ordered to use technology but are also not shy about asking for help • No real Instructional Designers • 2010 NIT Men’s Basketball Champions! 11th Sakai Conference - June 15-17, 2010

  6. Where We Came From • UD adopted WebCT Campus Edition 4.1 as its LMS in 2003 • About 1800-2000 courses on WebCT each year • Primarily used for: • Submitting Assignments · Online Assessments • Accessing Readings · Discussion Forums • Posting/Reviewing Grades • E-Learning’s primary customers are campus faculty • Provide training, support, and instructional design assistance

  7. “WebCT has been a reliable product but as our needs expand and instructional technology develops, a new LMS that better fits the needs and identity of the UD Community must be sought out.” The Crossroads

  8. “WebCT has been a reliable product but as our needs expand and instructional technology develops, a new LMS that better fits the needs and identity of the UD Community must be sought out.” The Crossroads We Want More! (and we don’t want to pay through the nose for it)

  9. What we knew going in: • We wanted to end our contract with WebCT by the end of 2009 • It was going to be a phased migration • A great deal of (new) work was ahead of us The Migration Timeline 11th Sakai Conference - June 15-17, 2010

  10. What we learned along the way: • We needed help – IT Staff, Sakai Community, Faculty, Student • Some will embrace the change, others will not • 30 months was just about the right amount of time needed The Migration Timeline 11th Sakai Conference - June 15-17, 2010

  11. Phase 1 – Making the Decision E-Learning lab reviews available LMS’s Cross section of faculty and administrators brought together to evaluate options 120 Days 11th Sakai Conference - June 15-17, 2010

  12. Evaluating Our Options • LMS Advisory Panel Assembled • Finding the cost of Open Source • The panel reviewed resources compiled by the E-Learning Lab: • WebCT Usage Reports • WebCT Satisfaction Survey Results • ePortfolio Experience with Sakai • 3 migration paths offered Move to Sakai Migrate to WebCT 6/Vista Stick with WebCT 4.1 until Blackboard’s NG version is ready.

  13. Evaluating Our Options • LMS Advisory Panel Assembled • Finding the cost of Open Source • The panel reviewed resources compiled by the E-Learning Lab: • WebCT Usage Reports • WebCT Satisfaction Survey Results • ePortfolio Experience with Sakai • 3 migration paths offered • Sakai unanimously chosen http://learn.udayton.edu/isidore

  14. Branding • Tool Review • JIRA Ticket System Phase 2 – System & Tool Review 50 Days 11th Sakai Conference - June 15-17, 2010

  15. From Sakai to Isidore St. Isidore of Seville Patron saint of students and schoolchildren and recently recommended for patronage of computers and the Internet

  16. Phase 2 – System & Tool Review • Branding • Tool Review • JIRA Ticket System 50 Days 11th Sakai Conference - June 15-17, 2010

  17. Tool Review Process • Slow roll-out with limited number of tools • manage expectations and maintain better support • All core tools reviewed • 11 of 15 core tools chosen for the initial Fall 2008 release • 3 more tools added for the Winter 2009 release • 2 more tools added for the Winter 2010 release

  18. Phase 2 – System & Tool Review • Branding • Tool Review • JIRA Ticket System 50 Days 11th Sakai Conference - June 15-17, 2010

  19. How We Keep Track of Progress and Needs? >400 Bug Fixes and Improvements Already Made

  20. Phase 3 – Development rSmart, Unicon, Ourselves? What do we spend our time developing? What does our hardware environment look like? 120 Days 11th Sakai Conference - June 15-17, 2010

  21. Phase 3 – Development rSmart, Unicon, Ourselves? What do we spend our time developing? What does our hardware environment look like? 120 Days 11th Sakai Conference - June 15-17, 2010

  22. What does it mean to develop in Sakai? User Interface 30%* HTML, JSP/JSF, JavaScript Business Logic 60%* Java Data Access 10%* Reads/Writes via Java (Hibernate) * - % of time spent by developers

  23. How do we decide what to ‘develop’? Before we went live: • We used our experience What did people like/not like about WebCT? After we went live: • Faculty Feedback/Requests • Phone Calls • Emails • E-Learning Lab Guided • Trainer Feedback • Developer Suggestions Make plans but not necessarily promises

  24. Disagreements are Good

  25. Phase 3 – Development rSmart, Unicon, Ourselves? What do we spend our time developing? What does our hardware environment look like? 120 Days 11th Sakai Conference - June 15-17, 2010

  26. SSL • 4 Servers Purchased – 2 App, 2 Database • Production and Testing Environments • Connected to campus SAN • Rely on Oracle expertise on campus

  27. SSL

  28. Phase 4 – Pilot Instructor Training 18 instructors chosen for pilot semester Based on WebCT experience and classes to be taught No Test/Quiz tool available during pilot semester Mandatory 2 day training – 2 hours each day 14 Days 11th Sakai Conference - June 15-17, 2010

  29. Phase 5 – Pilot Semester & Training 22 course sections taught from multiple disciplines Training sessions offered to all faculty throughout semester Development courses created for all interested 140 Days 11th Sakai Conference - June 15-17, 2010

  30. Training Approaches • 2 Hour ‘Mastering Isidore’ Sessions • 2 Trainers Per Session • Specific Tool Training • Departmental Planning • Customized Training Material & Isidore Help File • Isidore ‘Tip’ Emails • Students/Instructors

  31. Phase 6 – System Upgrade System upgraded weekend after grades due Tests & Quizzes, Wiki, and Chat Room tools added (w/ help) Self Course Creation functionality added for all in W09 semester 14 Days 11th Sakai Conference - June 15-17, 2010

  32. We started with version 2.0 in Fall 2008 • We’re now up to 2.5 • We install bug fixes and minor feature releases at 6 AM every other Sunday (2.5.3) Phase 6 – System Upgrade System upgraded weekend after grades due Tests & Quizzes, Wiki, and Chat Room tools added (w/ help) Self Course Creation functionality added for all in W09 semester 14 Days 11th Sakai Conference - June 15-17, 2010

  33. Phase 7 – Sakai Open to Campus WebCT and Sakai run in parallel during 2009 (3 semesters) Faculty converted when appropriate for them 45% Winter | 65% Summer | 95% Fall Migration options laid out & assistance provided 350 Days 11th Sakai Conference - June 15-17, 2010

  34. Faculty told over and over and over throughout 2009 We’ll be parting ways with WebCT onDecember 18th, 2009

  35. Migrating from WebCT • Create Automated Migration Utility • Start Fresh or E-Learning Lab Migration • Began late Spring 2009 • Utilized Georgia Tech Migration Tools • Online Migration Request Form Created • Faculty were emailed the courses for which they were instructors in as a reminder

  36. Communicating with Campus Blanket (Non-Threatening) Marketing

  37. Student Review 11th Sakai Conference - June 15-17, 2010

  38. Faculty Review 11th Sakai Conference - June 15-17, 2010

  39. Phase 8 – Bye Bye WebCT. Hello Sakai! Lost LDAP authentication for WebCT on December 18th WebCT still available to admin accounts Hardly anybody looking back… December, 18, 2009 11th Sakai Conference - June 15-17, 2010

  40. User and Site Statistics 11th Sakai Conference - June 15-17, 2010

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