1 / 10

Get Ready for ISO 20000 Internal Audit

An internal audit is important for every ISO certification. ISO 20000 is no exception. If you can manage the internal audit properly, you can easily gain the certification. This certification is all about an Information Technology Service Management System (ITSM).

qualityassuranceiso
Download Presentation

Get Ready for ISO 20000 Internal Audit

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Get Ready for ISO 20000 Internal Audit

  2. ISO 20000 Internal Audit! An internal audit is important for every ISO certification. ISO 20000 is no exception. If you can manage the internal audit properly, you can easily gain the certification. This certification is all about an Information Technology Service Management System (ITSM). In this context, it is important to note that the ITSM will lead you to successful certification only when you will conduct the internal audit properly. Here we are going to help you prepare for the ISO 20000 internal audit by compiling tips offered by renowned premium consulting experts.

  3. How to Prepare for ISO-20000 Internal Audit Let’s start with the first slide

  4. Hire auditor ISO 20000 Standard suggests the auditors not to audit their own work. This instruction is fair enough as anyone can be biased to his/her own work and it is quite natural. Therefore, it is important to seek an independent and neutral opinion. Therefore, it is better to hire a third-party agency for performing the internal audit.

  5. Prepare your Employees Your employees should also be prepared for the internal audit. If you hire outsourced audit team, then your employees should guide the audit team. To prepare the employees, you can arrange training and awareness programs. Cooperation between the external team and the in-house resources plays a pivotal role in the internal audit designed for ISO 20000 certification.

  6. Document the Audit • Involve the top Management This ISO standard requires a proper documented procedure that can define the authorities and responsibilities effectively. In fact, once the audit is done, everything regarding the audit should be documented for future reference. You must involve your top management in the internal audit process. The top management should see the internal audit from the perspective of potential improvement.

  7. A Final Takeaway Everyone involved in the ISMS should be equally responsible for the internal audit. You should not consider the audit as an overhead cost. It should be an integral part of your planning for gaining certification to ISO 20000.

  8. Looking for premium consulting services for gaining certification to ISO 20000? You can get in touch with ComplianceHelp, a trusted ISO consulting service provider agency..

  9. Contact Us

  10. thanks! Any questions? Call Us 877-238-5855

More Related