The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion

1. The Support-EAM ProjectAn e-Accessibility Quality Markto Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr - Association BrailleNet Pierre GUILLOU, pierre.guillou@snv.jussieu.fr - Association BrailleNet

2. Contents • an eAccessibility QM ? • At European level, what are the choices ? • At national levels, what are the choices ? • Support EAM Project ? • Positive effects to all ?

3. Contents  an eAccessibility QM ? • At European level, what are the choices ? • At national levels, what are the choices ? • Support EAM Project ? • Positive effects to all ?

4. eEurope: an Information Society for all [2000-2002] eEurope 2002: eAccessibility as a target • 2001: W3C/WAI WCAG as de facto standard for all public Web sites • 2002: AA for all Web sites [2002-2005] eEurope 2005: eAccessibility as an horizontal action • 2003: provision of an eAccessibility mark for goods and services

5. National policies on Web Accessibility

6. National interpretations of Web Accessibility

7. The current situation in Europe

8. Needs in Europe • Avoid fragmentation • Harmonisation • WCAG • System of verification • Common rules for Web industry

9. Needs in Europe • Avoid fragmentation • Harmonisation • WCAG • System of verification • Common rules for Web industry  Unified methodology  eAccessibility Quality Mark

10. Contents • an eAccessibility QM ? • At European level, what are the choices ? • At national levels, what are the choices ?  Support EAM Project ? • Positive effects to all ?

11. www.support-eam.org2004 - 2006 • Objectives

12. www.support-eam.org2004 - 2006 • Objectives • Unified Web Accessibility Evaluation Methodology (UWEM).

13. www.support-eam.org2004 - 2006 • Objectives • Unified Web Accessibility Evaluation Methodology (UWEM). • e-Accessibility Quality Mark and a European Authority.

14. www.support-eam.org2004 - 2006 • Objectives • Unified Web Accessibility Evaluation Methodology (UWEM). • e-Accessibility Quality Mark and a European Authority. • Accredited regional Helpdesks in Europe.

15. www.support-eam.org2004 - 2006 • Objectives • Unified Web Accessibility Evaluation Methodology (UWEM). • e-Accessibility Quality Mark and a European Authority. • Accredited regional Helpdesks in Europe. • 7 Partners • BrailleNet (France), Fundosa Teleservicios (Spain), Bartimeus Accessibility Foundation (Netherlands), Dublin City University (Ireland), Universität Linz (Austria), Katholieke Universiteit Leuven (Belgium), AccessInMind Ltd (the United Kingdom). • Funding • The INFSO DG of the European Commission • (the 6th Framework Program).

16. WAB Clusterwww.wabcluster.org The WAB Cluster is the European Web Accessibility Benchmarking Cluster. It is a cluster of 3 European projects to develop a harmonized European methodology for evaluation and benchmarking of websites [24 organisations]. www.eiao.net www.support-eam.org www.bentoweb.org

17. WAB Clusterwww.wabcluster.org

18. www.support-eam.org2004 - 2006

19. www.support-eam.org2004 - 2006 European Workshop « Policies and legislations in favour of e-accessibility in Europe » Paris, 31 January 2005 In the presence of Madame Marie-Anne MONTCHAMP State Secretary for Persons with Disabilities  20 presentations from 10 countries  Governmental organisations, Companies, organisations of/for handicapped persons  Austria, Belgium, Denmark, France, Ireland, Italy, the Netherlands, Spain, Sweden, United Kingdom  Participants from 16 countries

20. www.support-eam.org2004 - 2006 • Within the WAB Cluster, development of a Unified Web Accessibility Methodology (UWEM), in coordination with WAI, based on W3C/WAI and to be synchronised with the foreseen migration from WCAG1.0 to WCAG2.0. • UWEM 0.5 soon on www.wabcluster.org

21. www.support-eam.org2004 - 2006 Survey online (Feb-March 2005): “Stakeholders’ needs for a Quality Mark” • Objective: to collect opinions and wishes about a quality scheme for the accessibility of Web sites and other possible accompanying services to support e-accessibility in Europe. • About 450 answers from more than 20 countries were received. • They represent a great variety of stakeholders (public organisations, Web designers, …) • Result: Stakeholders are prepared to seriously take into account the different aspects involved in Web accessibility, including the technical and financial ones. They ask for criteria, methodology, services and Quality Mark.

22. www.support-eam.org2004 - 2006 CEN/ISSS Workshop (April 2005 – March 2006) “Specifications for a complete European certification scheme concerning the delivery of a Quality Mark for Web Content Accessibility” • announced January 31st 2005 • launched April 14th 2005 – 70 participants - 45 Organisations - 14 countries • 1st of 3-4 working meeting : June 22nd, Paris

23. www.support-eam.org2004 - 2006 CEN/ISSS Workshop • based on existing standards (EN45000 series – ISO standards) • compatible with schemes developing in several countries (the Nethelands: ACC-RvA; France: BNET-ADAE, Spain: AENOR-ANEC…)

24. www.support-eam.org2004 - 2006 CEN/ISSS Workshop • Applicable to • Voluntary self certification • Mandatory self certification • Voluntary third-party certification • Mandatory third-party certification • But the Workshop will NOT recommend any of these schemes.

25. www.support-eam.org2004 - 2006 Developer/owner Third Party Certification Certificate Contract Web Site Independant Organisation Conformity Check Accessibility Specification

26. www.support-eam.org2004 - 2006 Conformity Declaration Developer/owner Declaration Web Site Quality Assurance Conformity Check Accessibility Specification

27. Contents • an eAccessibility QM ? • At European level, what are the choices ? • At national levels, what are the choices ? • Support EAM Project ?  Positive effects to all ?

28. Positive effects of a Quality Mark

29. Thank you ! Questions are welcome.