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Mark Cooper CWUN Project Airwave Hampshire Constabulary

Present & Future Benefits of Airwave. Mark Cooper CWUN Project Airwave Hampshire Constabulary. Benefit Realisation. Benefits Include: Encrypted digital communication system Radio voice traffic Telephone functionality Transmission of data Coverage Performance management

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Mark Cooper CWUN Project Airwave Hampshire Constabulary

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  1. Present & Future Benefits of Airwave Mark Cooper CWUN Project Airwave Hampshire Constabulary

  2. Benefit Realisation • Benefits Include: • Encrypted digital communication system • Radio voice traffic • Telephone functionality • Transmission of data • Coverage • Performance management • All Lead to Greater Officer Effectiveness

  3. Encryption • Improved security • Reduced engineer time (Court and File Preparation) • Ease of deployment – codes no longer required • Inevitably more suspects detained on scene

  4. Radio Voice Traffic • Clarity – reduced interference • National roaming and inter force operability • Firearms • Command and control efficiency • ‘Need to Know’ • Major operations – e.g. T200, Operation Blake • Officer safety (Emergency Button Functionality)

  5. Telephone Functionality • CRB Calls • Point to Point • Customer Focus – Voicemail and Telephone Updates • Efficient use of talk group • Reduced cost of mobile telephones – • Pre Airwave in excess of £300,000 per annum • 2006/7 less than £200,000

  6. Calls to the Crime Reporting Bureau - 1

  7. Calls to the Crime Reporting Bureau - 2

  8. Voicemail Pilot - Citizen Focus Pilot will be conducted (by end of May) involving approximately 190 officers of the Portsmouth Neighbourhood Policing Team

  9. Calls to and from Control Room

  10. Reduced Cost of Mobile Telephones

  11. Airwave Telephony Usage and Cost • For 12 hours on 7th January 2006 • Point to Point – 160 • Calls to Landline – 24 • Calls from Landline – 21 • Call costs less than 0.5p per call

  12. Data Transmission • Text in Place – Initially from Control Room to officers to confirm deployment • Status Messages and PNC Checks by the end of July • Automatic Vehicle Location by the end of July • Automatic Resource Location by the end of September

  13. Coverage The network provider, o2 Airwave are looking at a site reduction programme, due to much of the coverage currently provided throughout the country falling outside the contracted levels. Due to the enhancements purchased to ensure that the required levels of coverage would be met, Hampshire will only lose one site out of the 120 installed Additional Benefits It is estimated that to purchase the same levels of coverage now would be 8-10 times more expensive i.e. approximately £2 million

  14. Performance Management • Policing Relies on Effective Communication • Call Data Records Provide Management Information on Communication • Who is using their radio • What they are using it for • Challenge behaviour and identify training needs • Improve the level of officer visibility – complete tasks on patrol • Call Analyst – Call Management Funded

  15. The Future • ANPR; • Briefings/Intelligence Through PDAs & Laptops; • More Effective Communication with Partner Resources

  16. Thank You For Listening Questions?

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