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The Zen of Coaching: The Role of Achievement Coaches

The Zen of Coaching: The Role of Achievement Coaches. Central New Mexico Community College (CNM) Albuquerque, NM Barbara Burrows, Health, Wellness & Public Safety Patricia Gamboa, Math, Science & Engineering Kim Jeffries, Business & Information Technology

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The Zen of Coaching: The Role of Achievement Coaches

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  1. The Zen of Coaching: The Role of Achievement Coaches Central New Mexico Community College (CNM) Albuquerque, NM Barbara Burrows, Health, Wellness & Public Safety Patricia Gamboa, Math, Science & Engineering Kim Jeffries, Business & Information Technology On Course National Conference April 8-10, 2010

  2. History of Achievement Coaches at CNM • In 1996, first position was funded through Carl D. Perkins grant for the School of Applied Technologies • In 1997, each school funded one Achievement Coach through a TVI Works grant • In 2000, Achievement Coaches hired in BIT, SAGE, HWPS and AT

  3. Who are the Achievement Coaches at CNM? Achievement Coaches are a diverse group of professionals who bring a talent bank of knowledge, skills and abilities to support student success, retention and systems improvement efforts at CNM.

  4. Academic & Life Coaching • Study Skills • Test Taking • Balancing school, family & work • Success Plans • Graduation Planning • Career Coaching • Goal Setting • Stress Management • Time Management • Classroom Presentations and Workshops

  5. Information & Referral Campus & Community • Tutoring Services • Academic Advisement • Counseling Services • Faculty • Financial Aid • Health Services • Special Services • Other Achievement Coaches • Career Resource Center • Job Connection Center • Childcare • Domestic Violence Resources • Emergency Food & Clothing • Housing/Shelter/Rental Assistance • Human Services (Food Stamps) • Legal Assistance • Transportation

  6. Popcorn: Riding A Bike • Consultant • Therapist • Academic Advisor • Teacher • Coach

  7. Coaches motto. . . Coachees are creative, resourceful and whole Powerful Question: If I only noticed the creative, brilliant parts of my coachee, what would I have to let go of?

  8. COACH Model C= Competencies

  9. Here And Now

  10. Powerful Questions • Reflect active listening and understanding of the coachee’s perspective • Evoke discovery, insight, commitment, or action • Open-ended questions create greater clarity, possibility, or new learning • Move the coachee toward what he/she desires, not justify or look backward

  11. Using Powerful Questions • Get dumb and curious instead of taking the role of expert • It’s not important what you know, it’s what the coachee knows • You’re not responsible for their results

  12. Pair Sharing: Powerful Questions • Each person at the table picks up a powerful question • Partner with the person to your left • Take turns asking your partner your powerful question • Each person will have 2 minutes to respond • The person asking the question will only listen

  13. Coaching Video: Ruben • Designate someone at your table to be Ruben • Follow the Competencies section of the COACH Model • Spend 5 minutes selecting and asking Ruben 3 powerful questions • Use the coaching questions handout as a guide • Complete the Here And Now Section of the Strategizing For Success handout

  14. Then And There Only when you know where you want to go can you find a route to get there. Dr. Howard Adams

  15. COACH Model O = Outcome

  16. Change 3 Things • Partner with the person to your right • Designate a person A and a person B • Person A is the Observer • Person B is making the changes • Stand up back to back • Person B makes 3 changes • Face your partner • Person A: What 3 changes did you observe? • Repeat

  17. Coaching Video: Kristi • Use the Outcome section of the COACH Model and the powerful questions examples • Spend 5 minutes coaching Ruben in identifying his vision for his future • Record the goals and outcomes on the There And Then section of the Strategizing For Success handout

  18. COACH Model A = Action

  19. “Let not the fruit of action be your motive to action. Your business is with action alone, not with the fruit of the action.” Bhagavad-Gita

  20. The Gap • Use the Action section of the COACH Model • Spend 5 minutes coaching Ruben using the powerful question examples to form action steps toward reaching his goals • Complete The Gap section of the Strategizing For Success handout

  21. COACH Model CH = Checking

  22. Coaching Video: Aimee • Ask Ruben if all the goals were met, and his vision for his future were realized, what one word would he use to describe how he feels • Take Ruben’s word and write it on your pennant after the Equal sign • What two things would have to happen for the Outcome in the Success Formula? • Put those two words in the first two blanks on your pennant

  23. Student Success Formulas • Understanding the Material + Applying It to the Test = Accomplishment • Efficiency + Self Care = Successful • Good Prioritization + Acceptance = Reaching My Potential • Applying Knowledge + Acceptance = Competence • Study + Time = Learning & Understanding

  24. Success Plan

  25. Contact Us • Barbara BurrowsSchool of Health, Wellness & Public Safetybarbarab@cnm.edu • Patricia GamboaSchool of Math, Science & Engineeringpgamboa@cnm.edu • Kim JeffriesSchool of Business & Information Technologyfjeffries@cnm.edu

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