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QuicKart is Dubai's best home delivery grocery app for fresh fruits, vegetables, beverages bakery, and more. Get same-day products & choose from 1700 essentials.
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15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai Terms&Conditions Welcometo www.quickart.ae(“Site”).TheownerandoperatoroftheSiteisQuickart GeneralTradingLLC,alimitedliabilitycompanyregisteredintheUnitedArabEmirates (“UAE”)underlicensenumber1050651,withitsofficelocatedatCoresus,Shopno2,Al barari,DubaiintheUAE(“we”, “our” or “us”). TheseTermsofUseandallpoliciesandadditionalterms(ifapplicable)postedonthe SitesetoutthetermsonwhichweofferyouaccesstoanduseofourSite,services andapplicationsincludingourmobileapplication(collectively,the “Services”).You canfindallofourpoliciesandadditionaltermshere: www.quickart.ae (“Legal Documents”).TheseLegalDocumentsareincorporatedbyreferenceintotheseTerms ofUse. Byaccessing,registeringand/orcontinuingtouseoraccessourServices,youare agreeingtobeboundbytheseTermsofUseandtheLegalDocumentswith immediateeffect.TheseTermsofUseandtheLegalDocumentsaresubjectto changebyusatanytime.YourcontinueduseoftheSitefollowinganysuchchange constitutesyouragreementtotheseTermsofUseandLegalDocumentsasso modified. ReferencesintheseTermsofUseto“you”(orsimilar)arereferencestoyouasan individualorlegalentityasthecasemaybe. ABOUTOURSITE TheSiteisane-commerceplatformthatallowsenterpriseuserstoofferandsell products,andindividualsandenterpriseentitiestobuyproducts. https://www.quickart.ae/terms-conditions.html 1/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai WereservetherighttointroducenewServicesandupdateorwithdrawanyofthe Services,inoursolediscretion,andwewillnotbeliabletoyouforexercisingthis discretion. 1.ELIGIBILITYANDREGISTRATION REQUIREMENTS 1.1YouareeligibletoregisterasabuyerorsellerandbenefitfromtheServicesifyou meetthefollowingeligibilitycriteria: a)forbuyers: i.youareabovethelegalageforpurchasingproductsinyourcountryof residence;and ii.youareabletoprovideanaddressintheUAEortheKingdomofSaudi Arabia(“KSA”)fordeliveryofproducts. b)forsellers: i.youarealegalentitydulyregisteredinyourjurisdiction; ii.youhaveacurrenttradelicence; iii.youprovideproofofauthorisationfortheindividualwhowillbe registeringandusingtheSite; iv.youprovideidentificationfortheauthorisedperson; v.youcanprovidesupportingbankdetails;and vi.youacknowledgeandagreethatforcertainproductcategories, additionalrequirementsmightbeapplicable. 1.2InordertoregistertotheSite,youwillneedtoprovideuswithcertaininformation. YourregistrationtotheSitemaynotbeacceptedifyoudonotprovideuswiththe requiredinformation.Wereservetherighttodeclineanyregistrationwithoutfurther explanation.Wereservetherighttoundertakesuchchecksasarenecessarytoverify youridentity. 1.3Onceyouhavesuccessfullycompletedregistration,yourregistrationshallcontinue foranindefiniteperiod,subjecttosuspensionorterminationinaccordancewith clause6oftheseTermsofUse. 2.YOUROBLIGATIONS 2.1WhenusingoraccessingtheServices,youagreethatyou: https://www.quickart.ae/terms-conditions.html 2/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai i.areresponsibleformaintainingtheconfidentialityof,andrestrictingaccessto anduseofyouraccountandpassword,andacceptresponsibilityforall activitiesthatoccurunderyouraccountandpassword; ii.agreetoimmediatelynotifyusofanyunauthoriseduseofyourpasswordor accountoranyotherbreachofsecurity; iii.willprovidetrue,accurate,currentandcompleteinformationaboutyourself andyouruseoftheServicesasrequiredbyus; iv.willnotdisclosetoanythirdparty(exceptasrequiredorrequestedbyus)a user’sinformationprovidedtoyou;and v.willcooperatewithourrequestsforadditionalinformationwithrespecttoyour eligibilityandusageofourServices. 2.2WhenusingoraccessingtheServices,youagreethatyouwillnot: a)post,listoruploadinanymanneranyinformationwhichisblasphemous, defamatory,obscene,libellous,invasiveofanother'sprivacy,hateful,orracially, ethnicallyobjectionable,disparaging,relatingorencouragingmoneylaundering orgambling,orotherwiseunlawfulinanymannerwhatsoever. b)post,listoruploadcontentoritemsininappropriateorprohibitedcategories orareasonourSite,including: i.contentoritemsthatmaybeconsideredculturallyorreligiouslyoffensive inanyway; ii.contentoritemswhichmaynotbeconsideredtobeincompliancewith generallocallaw,Islamiclaw,rules,morals,values,ethicsandtraditions; iii.contentoritemsthatmaythreatennationalsecurity; iv.contentoritemswhichmayconstituteorbeconsideredtopromote gambling; v.securities,includingshares,bonds,debentures,oranyotherfinancial instrumentsorassetsofanydescription; vi.livingordeadcreaturesand/orthewholeoranypartofanyanimal whichhasbeenkeptorpreservedbyanymeanswhetherartificialor natural; vii.weaponsofanydescription; viii.liquor,tobaccoproducts,drugs,psychotropicsubstances,narcotics, intoxicantsofanydescriptionandmedicines; ix.itemsthattoyourknowledgearedefective,fake,damaged,falseor misleadingorthatmaythroughnormaluseharmanotherSiteuser’s https://www.quickart.ae/terms-conditions.html 3/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai interestorhealth; x.non-transferablevouchers;and xi.chemicals. c)postitemsyoudonothavearighttolinktoorinclude; d)postcounterfeitorstolenitems; e)breachorcircumventanylaws,thirdpartyrightsoroursystems,policiesor determinationsofyouraccountstatus; f)useourServicesifyounolongerfulfiltheeligibilitycriteriaorarenotableto formlegallybindingcontracts,oraretemporarilyorindefinitelysuspendedfrom usingourServices; g)failtopayforitemspurchasedbyyou,unlessyouhaveavalidreasonasset outinanyofourpolicies; h)failtodeliveritemssoldbyyou(ifapplicable),unlessyouhaveavalidreason assetoutinanyofourpolicies; i)usecontactinformationprovidedtoyouduringthecourseofatransactionon theSitetosolicitadditionalsalesofflineoronanotherwebsite; j)manipulatethepriceofanyitem; k)interferewithanyotheruser’slistings; l)takeanyactionthatmayunderminetheSite’sfeedbackandratingssystems; m)postfalse,inaccurate,misleading,deceptive,defamatoryorsimilarcontent; n)transferyouraccounttoanotherpartywithoutourpriorwrittenconsent; o)distributeorpostspam,unsolicitedorbulkelectroniccommunicationsor similar; p)distributevirusesoranyothertechnologiesthatmayharmourServicesorthe interestsorpropertyofotherusers; q)infringe: i.thecopyright,trademark,patent,publicity,moral,database,and/orother intellectualpropertyrights(collectively, "IntellectualPropertyRights" )that belongtoorarelicensedtous;or ii.anyIntellectualPropertyRightsthatbelongtothirdparties; r)harvestorotherwisecollectinformationaboutuserswithouttheirconsent;or s)circumventanytechnicalmeasuresweusetoprovidetheServices. https://www.quickart.ae/terms-conditions.html 4/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai 3.INTELLECTUALPROPERTYRIGHTS 3.1ExceptfortherightsexpresslygrantedundertheseTermsofUse: a)allcontentincludedontheSite,includingbutnotlimitedtotext,graphics, logos,images,audioclips,digitaldownloadsandsoftwareisourpropertyorthe propertyofourlicensors.We(orourlicensors,asthecasemaybe)retainall right,titleandinterestinandtotheSiteandtheServices,including,without limitation,allIntellectualPropertyRightstherein;and b)allrights,titleandinterestinandtoanyinformation,materialsorother contentthatyouprovideinconnectionwithyouruseoftheServices,includingall IntellectualPropertyRightstherein,willbecomeourproperty. 3.2Youagreethatyouhavenorighttouseanyofourtrademarkswithoutourprior writtenconsent. 3.3AllrightsnotexpresslygrantedtoyouintheseTermsofUsearereservedand retainedbyusorourlicensors. 4.WARRANTIES,REPRESENTATIONS& UNDERTAKINGS 4.1Youwarrant,representandundertakethat: a)youshallfullycomplyandwillatalltimescontinuetofullycomplywithall applicablelaws,statutesandregulations,including,withoutlimitation,allprivacy lawsandcontentregulation; b)youhavefullpowerandauthoritytoenterintotheseTermsofUseandthe executionandperformanceofyourobligationsundertheseTermsofUsedoes notconflictwith: i.anylaws,rules,regulationsorgovernmentalguidelinestowhichyouare subjectto;or ii.anyotheragreementstowhichyouareapartytoortowhichyouare otherwiseboundby; c)ifyoucreateoruseanaccountonbehalfofabusinessentity,yourepresent thatyouareauthorisedtoactonbehalfofsuchbusinessandbindthebusiness totheseTermsofUse.Suchaccountisdeemedtobeownedandcontrolledby thebusinessentity d)youownorhavetheauthoritytogranttherightsandlicencesgrantedtous byyouundertheseTermsofUse;and https://www.quickart.ae/terms-conditions.html 5/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai e)anycontentyousubmitaspartofyouruseoftheServicesandanyproducts thatyoulistdonotviolatetherightsofanythirdpartyanywhereintheworld including,withoutlimitation,anyIntellectualPropertyRights(whetherregistered ornot). 4.2Subjecttoclause5.1,theServicesareprovidedtoyouonan“asis”basiswithout representations,warrantiesorconditionsofanykind.Wedisclaimallwarranties, conditionsandrepresentationsofanykind,whetherexpress,impliedorcollateral, including,butnotlimitedto,allconditions,representationsorwarrantiesof merchantability,offitnessforaparticularorgeneralpurpose,ofnon-infringement,of compatibilityorthattheServicesaresecureorerrorfreeorwilloperatewithout interruptionorwillbeprovidedinatimelyorpropermanneroratall. 4.3Furthermore,whilstweattempttobeasaccurateaspossible,wedonotwarrant thatproductdescriptionsorothercontentofanyServiceisaccurate,complete, reliable,current,orerror-free.Additionally,asabuyer,youagreethatwearenot responsibleforexaminingorwarrantingthelistingsorcontentprovidedbyusorthird partiesthroughtheServices,andthatyouwillnotattempttoholdusliableforany inaccuraciesordefectsinanyofthelistings.Asaseller,itisyourresponsibilityto reviewthecontentofyourlistingsforaccuracyandyouwillnotattempttoholdour catalogue/contentprovidersorusresponsibleforinaccuracies. 5.LIABILITY&INDEMNITIES 5.1NothingintheseTermsofUseshalllimitorexcludeaparty’sliability: 5.2Subjecttoclause5.1,innoeventwillwe,ourparentcompany,subsidiariesand affiliates,andour,andtheirdirectors,officers,agents,employees,suppliers, subcontractorsorlicensorsbeliable,whetherbasedonanactionorclaimin contract,tort,negligence,breachofstatutorydutyorotherwisearisingoutoforin relationtotheseTermsofUseforlossofprofits,lossofdataorinformation,business interruptionorotherpecuniarylossorforanyspecial,indirect,incidentalor consequentialdamages,evenifwe,ouraffiliates,directors,officers,agents, employees,licensors,subcontractorsorsuppliershavebeenadvisedofthepossibility ofsuchdamages. a)forfraud,includingfraudulentmisrepresentation,perpetratedbythatparty; b)fordeathorpersonalinjurycausedbythenegligenceofthatparty;or c)foranyotherliabilitythatcannotbelimitedorexcludedunderapplicablelaw. 5.3Inaddition,totheextentpermittedbyapplicablelaw,we(includingourparent company,subsidiariesandaffiliatesandour,andtheirdirectors,officers,agents, https://www.quickart.ae/terms-conditions.html 6/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai employees,suppliers,subcontractorsorlicensors)arenotliable,andyouagreenotto holdusresponsible,foranydamagesorlossesresultingdirectlyorindirectlyfrom: a)thecontentorotherinformationyouprovidewhenusingtheServices; b)youruseoforyourinabilitytouseourServices; c)pricing,shipping,formatorotherguidanceprovidedbyus; d)delaysordisruptionsinourServices; e)virusesorothermalicioussoftwareobtainedbyaccessingorlinkingtoour Services; f)bugs,errorsorinaccuraciesofanykindinourServices; g)damagetoyourhardwaredevicefromtheuseofproductssoldontheSiteor ourServices; h)thecontent,actionsorinactionsofthirdpartiesusingourServices; i)asuspensionorotheractiontakenbyuswithrespecttoyouruseofthe Services; j)thedurationormannerinwhichyourlistingsappearinsearchresults;or k)yourneedtomodifypractices,contentorbehaviouroryourlossoforinability todobusinessasaresultofchangestotheseTermsofUse. 5.4Subjecttoclause5.1,ifclauses5.2or5.3areheldtobeunenforceableor inapplicableforanyreason,thenthetotalliabilityapplicabletous,ourparent company,subsidiariesandaffiliatesandour,andtheirdirectors,officers,agents, employee,suppliers,subcontractorsorlicensors,toyou,whetherbasedonanaction orclaimincontract,negligenceorbreachofstatutorydutyorotherwise,arisingoutof orinrelationtotheseTermsofUseshallbelimitedtothelowerof: a)thepricetheitemsoldforonourSiteanditsoriginalshippingcosts;and b)theamountoffeesindisputenottoexceedthetotalfeesthatyoupaidtous inthetwelve(12)monthspriortotheactiongivingrisetotheliability;or c)AED300. 5.5Youagreetoindemnifyandholdus,ourparentcompany,subsidiariesand affiliatesandour,andtheirdirectors,officers,agents,employee,suppliers, subcontractorsorlicensorsharmlessfromandagainstanylosses,damagesand expenses(includinglegalfeesandattorney’sfees)(“Claims”)arisingoutoforrelating to: a)anyclaimsordemandsmadebyanythirdpartyduetoorarisingoutofyour useoftheServices; https://www.quickart.ae/terms-conditions.html 7/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai b)yourviolationofanyoftheprovisionsoftheseTermsofUse,including,without limitation,anyofthewarranties,representationsandundertakings; c)yourviolationofanyapplicablelaws,including,withoutlimitation,data protectionoranti-spamlaws;or d)themannerinwhichyouuseourServices,including,withoutlimitation,that thecontentyoupost,theitemsyoulistoryourtrademarksinfringethe IntellectualPropertyRightsofanythirdpartyorthatthecontentofyourlistingsis slanderous,defamatory,obsceneorviolatesanyotherrights(includingprivacy rights)ofanythirdparty(includingotherSiteusers). 6.SUSPENSION,TERMINATION& CANCELLATION 6.1Wemay,atoursolediscretionandwithoutprejudicetoanyofourrightsand remediesandwithoutanyliabilitytoyou,wemaylimit,suspendorpermanently withdrawyouraccessofourServices,cancelanyproduct(s)orderand/orremove hostedcontentsubmittedbyyouforanyreasonincluding,withoutlimitation,the following: a)ifwebelievethatyouhaveinfringed,breached,violated,abused,or unethicallymanipulatedorexploitedanytermoftheseTermsofUse; b)IfyouuseourPlatformorServicesforanyunlawfulandfraudulentpurposes orinconnectionwithacriminaloffenceorabuseourpolicyandrules; c)Youaresuspectedofinventoryabuseorplacingbulkorder.Thefollowingshall (withoutlimitation)constituteinventoryabuseorplacingbulkorder: i.Productsorderedarenotforself-consumptionbutforcommercialresale; ii.Multipleordersplacedforsameproductatthesameaddress,depending ontheproductcategory; iii.Bulkquantityofthesameproductordered; iv.Invalidaddressgiveninorderdetails; v.Anyabuseorfraudusedtoplacetheorder;or vi.Anyorderplacedusingatechnologicalglitch/loophole. 6.2Wereserveourrighttotakeappropriateactionifyouaresuspectedofacting fraudulentlyorifyoufileinvalidand/orfalseclaimsorprovidesfalse,incomplete,or misleadinginformation.Youmaybeconsideredtobeengaginginfraudulent activitiesifanyofthefollowing(withoutlimitation)aremet: a)youdon’treplytothepaymentverificationmailsentbyus; https://www.quickart.ae/terms-conditions.html 8/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai b)youfailtoproduceadequatedocumentsduringthepaymentdetails verification; c)youmisusecredentialsnotbelongingtoyou; d)youuseinvalidaddress,emailandphoneno; e)youattempttooveruseavouchercode; f)youreturnwrongordamagedproduct; g)yourefusetopayforanorder; h)forCODitems,youusefakecurrencynotestomakethepayment; i)youabuseorharassthedeliverystaff; j)miscellaneousactivitiesconductedwiththesoleintentiontocauselossto business/revenuetoQuickart; k)yourreturn,undeliverablerateisveryhighandoftenthereturnedproducts aremissing,fakeordamaged;or l)Repeatedrequestformonetarycompensation. 6.3IfyouraccesstoourServicesorourPlatformisterminatedforanyreason,wemay deleteanycontentorothermaterialsrelatingtoyouruseoftheService(including anycreditsearnedthroughloyaltyprogramsorrewardpoints)andwewillhaveno liabilitytoyouoranythirdpartyfordoingso.However,yourtransactionsdetailsmay bepreservedbyusforpurposesoftaxorregulatorycompliance. 6.4Fortheavoidanceofdoubt,anyamountspaidandreceivedbyusinrelationtoa cancelledproduct(s)orderwillberefunded. 7.REPORTINGVIOLATIONSOFTHESEREQUEST TERMSOFUSE 7.1WearecommittedtoensuringthatlisteditemsandcontentonourSitecomply withtheseTermsofUse.Ifyoubelievethatalisteditemorcontentbreachesthese TermsofUse,pleasenotifyusonthedetailsinclause8.12andwewillinvestigate. 8.QUICKARTAFFILIATES&ADDITIONAL FUNCTIONS 8.1QuickartGeneralTradingLLCOwnedbyQuickartGeneralTradingLLCand/orits affiliates("Quickart’sAffiliates")providewebsitefeaturesandotherproductsand servicestoyouwhenyouuseorsign-upasabuyerand/orsellerontheSite.“Affiliate” https://www.quickart.ae/terms-conditions.html 9/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai means,withrespecttoaparticularperson,anyentitythatdirectlyorindirectly controls,iscontrolledby,orisundercommoncontrolwithsuchperson. 8.2ToenhanceyourexperienceacrosstheSiteandwithQuickart’sAffiliates,you herebyagreethatwemayset-upadditionalservices,functionsand/oraccountson yourbehalf,byusingtheinformationyouprovidetousontheSite. 9.GENERAL GoverningLaw. TheseTermsofUseandanynon-contractualrightsorobligations arisingoutoforinconnectionwithitshallbegovernedbyandconstruedin accordancewiththelawsoftheUnitedArabEmirates,asappliedintheEmirateof Dubai. DisputeResolution. IfyouhaveanissuewithourServices,pleasecontactus.Wewill endeavourtoresolveyourissueassoonaspossible.AnydisputesorClaimsarising outoforinconnectionwiththeseTermsofUse,includinganynon-contractualrights orobligationsarisingoutoforinconnectionwiththeseTermsofUseshallbereferred toandfinallyresolvedbyarbitrationundertheArbitrationRulesoftheDIFC–LCIA ArbitrationCentre,whichRulesaredeemedtobeincorporatedbyreferenceintothis clause.Thenumberofarbitratorsshallbeone.Theseat,orlegalplace,ofarbitration shallbeDubaiInternationalFinancialCentre.Thelanguagetobeusedinthe arbitrationshallbeEnglish. ThirdPartyRights. ApersonwhoisnotapartytotheseTermsofUsehasnorightto enforceanyofitsterms. RelationshipoftheParties. NothingcontainedintheseTermsofUsewillbedeemedor construedbythepartiesoranythirdpartytocreatetherelationshipofpartnership, jointventureoragencybetweentheparties,itbeingunderstoodthatthepartieswill atalltimesremainindependentpartiescontractingforServices. FurtherAssurances. Thepartieswilldoandexecuteorarrangeforthedoingand executingofeachnecessaryact,documentandthingreasonablywithinitspowerto implementandgiveeffecttotheseTermsofUsetoitsfullextent,including,without limitation,assistingeachotherincomplyingwithapplicablelaw. Assignment. TheseTermsofUsewillbebindinguponandenuretothebenefitofthe partiesandtheirrespectivesuccessorsandpermittedassigns.Youagreethatyouwill notassignortransfertheseTermsofUseoranyofyourrightsorobligationsunder theseTermsofUse,whetherdirectlyorindirectly,withoutfirstobtainingourprior writtenconsent,suchconsentnottobeunreasonablywithheld. EntireAgreement. TheseTermsofUseandthedocumentsreferredtoorincorporated hereinbyreferencecontaintheentireagreementbetweenthepartieswithrespectto thesubjectmatterandsupersedeallprioragreements,negotiationsand https://www.quickart.ae/terms-conditions.html 10/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai representations,writtenororal,relatingtoitssubjectmatter.Exceptasprovidedin theseTermsofUseandthedocumentsreferredtoorincorporatedintotheseTerms ofUsebyreference,therearenoconditions,representations,warranties,undertakings oragreementsbetweenthepartieswhetherdirect,indirect,collateral,expressor implied. Amendment. TheseTermsofUsecannotbemodified,varied,amendedor supplementedinanywaybyyou.Wereservetherighttomodify,vary,amendor supplementtheseTermsofUseatanytimeandfromtimetotime.Wewillpostthe currentversionoftheseTermsofUseontheSiteandeachsuchchangewillbe effectiveuponpostingontheSiteoruponthedatedesignatedbyusasthe“effective date”(ifany).YourcontinueduseoftheServicesfollowinganysuchchange constitutesyouragreementtobeboundbyanditsacceptanceoftheseTermsofUse assomodified. Severability. IfanyprovisionoftheseTermsofUseisdeterminedbyanycourtof competentjurisdictiontobeinvalid,illegalorunenforceable,thatprovisionwillbe severedfromtheseTermsofUseandtheremainingprovisionswillcontinueinfull forceandeffectsolongastheeconomicorlegalsubstanceofthetransactions contemplatedherebyisnotaffectedinanymannermateriallyadversetoeitherof theparties. ForceMajeure. Neitherpartywillbeliableforanylossordamageorforanydelayor failureinperformanceduetoactsbeyondthecontrolofsuchpartywhetherornot suchactscouldreasonablybeanticipated(includingactsofGod,legislative,judicial orregulatoryactsofanyprovincialorthefederalgovernment,courtorregulatory authority,actsofanyofoursubcontractorsoranythirdpartyprovidersofgoodsor Servicestous,labourdisruptions,blackouts,embargoes). NoWaiver. AnywaiverbyusofanyoftheprovisionsoftheseTermsofUsewillnot constituteawaiverofanyotherprovision(whethersimilarornot),norwillanysuch waiverconstituteacontinuingwaiverofthatparticularprovision,unlessexpressly providedbyusinwriting. Communications. Youmaycontactusthroughemail,socialmediaorlivechatonthe Site,orbycallingourcallcentreon+97152135826(UAE) Survival. Allprovisionsthateitherexpresslyorbytheirnaturesurvive,willsurvive suspensionorterminationofyourmembershipoftheSite. https://www.quickart.ae/terms-conditions.html 11/12
15/11/2023, 22:56 Best Home Delivery Grocery App | Quickart Grocery App Dubai Copyright@2022 ReturnandRefund Terms&Conditions PrivacyPolicy https://www.quickart.ae/terms-conditions.html 12/12