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Group 1 Dan Pashniak, Ernest Rempel, Jules Gareau, Glenn Karr, Michael Rodyniuk, Viha Nguyen

Group 1 Dan Pashniak, Ernest Rempel, Jules Gareau, Glenn Karr, Michael Rodyniuk, Viha Nguyen . AGENDA. Is Electronic IT/IS Involved?. Yes. 1. Describe Organization. 2. Define Organizational Problem. 3. Define Information Aspect of Problem. 4. Analyze how IT/IS Impacts the Problem. No.

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Group 1 Dan Pashniak, Ernest Rempel, Jules Gareau, Glenn Karr, Michael Rodyniuk, Viha Nguyen

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  1. Group 1 Dan Pashniak, Ernest Rempel, Jules Gareau, Glenn Karr, Michael Rodyniuk, Viha Nguyen

  2. AGENDA Is Electronic IT/IS Involved? Yes 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem No 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages 8. Messages for Modern Leader

  3. 1. Describe Organization ORGANIZATION • Investment Banking Branch of Germany’s second largest bank • DrKW formed through purchases and mergers • Dresdner Bank (AG) bought Klienwort Benson (UK) and this entity combined with Wasserstein Parella (US) • Dresdner Bank bought by German insurance company Allianz

  4. 1. Describe Organization ORGANIZATION (cont) • Headquarters and offices in London, Frankfurt, New York and Tokyo • 6000 employees • Two main divisions: • Capital Markets: Raises funds for clients through equity and debt financing • Corporate Finance & Origination: Provides advisory services for mergers and acquisitions

  5. 1. Describe Organization ORGANIZATION (cont) • In terms of M & A, DrKW ranks: • 2nd in AG (15th in the world) • In 2005, voted Best Place to Work • Major competitors • Deutsch Bank, Goldman Sachs, Merrill Lynch • IT • $700M budget • 1000 staff • 900 applications on 3000 servers

  6. 1. Describe Organization 2. Define Organizational Problem PROBLEM • Lack of Internal collaboration and information sharing • Results in replication and regional isolation • Causes “fiefdoms” for every major activity DrkW is involved in • Challenge - Shift the paradigm - cross-functional collaboration • Potential of falling behind client focused competitors

  7. Information Aspect of the Problem 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem • Downsizing pressure reduced IT department staff and budget since 2001 • Investment banking industries have large, complicated IT infrastructures supporting high volume transactions.

  8. Information Aspect of the Problem 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem • CIOs tried to impose rigid standards and simplify procedures wherever possible • Rangaswami did not want to impose top-down mandate • Wanted the best to emerge naturally • Developed an interest in blogging in DrKW

  9. MIS Aspect Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem • Evolution of computer technology has helped people get closer to contributing to the “sea of information” on the World Wide Web • RSS (Rich Site Summary or Really Simple Syndication) – feed that frequently publish updated work (e.g.. Blogs) • Syndicates contents quickly & automatically

  10. Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem MIS Aspect • Rangaswami believes blogosphere will help with collaboration between silos • Blogs record organization’s thoughts and conversations while RSS allows contents to be searchable and consultable • Emergent of electronic markets and client demands require DrKW to change its way of communicating

  11. What is a BLOG Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem A blog (a contraction of the term weblog) is a type of website, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse-chronological order. "Blog" can also be used as a verb, meaning to maintain or add content to a blog. SOURCE: http://en.wikipedia.org/wiki/Blog

  12. Types of BLOGs Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem  Personal Question and Answer Media Device based (PDA) Corporate

  13. Why Internal Blog Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem • Internal blogs were created by IT department • Intended to share professional ideas, requests, opinions and provide faster solutions to problems • Increase internal knowledge sharing to reduce redundancy and regional isolation • Self-gratification achieved through good blogs • Slow progress in the first 15 months but picked up in Q4 of 2004 • Small involvement from the business side of the organization

  14. Case Alternatives Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem Do Nothing – No evidence of the success of blogging available therefore DrKW can return to the original organization structures Expand Internal Blogging – Since there was a jump in Q4 of 2004, the company can try to encourage business side employees to participate in sharing their market knowledge to colleagues worldwide Go External – To gain more knowledge, competitiveness and better customer support, the company can expand their blogs to allow outsiders to view and contribute

  15. Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem Pros & Cons 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives • Do Nothing • Pros • Costs nothing • Short term activities and communications remain the same • IT remains lean and available to work on other internal projects • Cons • May fall behind other IBs, lose market share to other competition locally and internationally when it comes to active communication

  16. Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem Pros & Cons 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives • Expand Internal Blogging • Pros • Break down Silos and streamline communication internally • Standardize philosophies and focus on fostering information sharing • Leverages the cross-functional talent from multiple business units • Cons • Cost to promote and deploy • Cost to maintain • Censors/Screening • Perception by Senior Management

  17. Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem Pros & Cons 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives • Go External • Pros • Expand market share • Potential to be the next Merrill Lynch (pre 2008) • Cutting edge (at the time) • Create and Grow trust with public and clients • Cons • …same cons as internal blogging with added concerns… • legal and compliance issues. • Potential to be the next Merrill Lynch (post 2008) • Information Security (no matter how control is perceived) • Hard to control which blogs are made public and which aren’t

  18. Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem Our Solution 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages • Continue to facilitate learning and communication using the latest technology • Maintain open communication internally • The nature of business at DrKW does not lend itself to external information sharing • Immediate solution • Move to a Wiki

  19. Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem Messages for Leaders 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages 8. Messages for Modern Leader • Changes require exhaustive effort at the beginning or they will fail • Consider using consultants • Pilot projects are essential to development • Some steps are necessary to follow as stepping stones to future applications • All choices will have pro’s and con’s • Leader must choose option that gives largest return for least risk

  20. Is Electronic IT/IS Involved? 1. Describe Organization 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem Questions 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages 8. Messages for Modern Leader

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