Our Mission

1. Our Mission  To supply creative turn-key solutions to improve the performance and the growth of our client companies in full respect of their history and philosophy Our Vision To support creativity and bring innovation within companies to help them compete in the global market Head Office: 95, “Atheni” Annibale Preca Street, Lija, LJA 1915, Malta Tel: (+356) 2143 2549 / 2142 0557; info@vicajomalta.com; www.vicajomalta.com

2. Real Estate Consultancy Real Estate Management Consultancy Property development appraisals Planning & design Worldwide real estate network Pre-sales services  Consultancy & turnkey services  Fittings & furnishing services  Re-allocation services  Insurance services  Management & Maintenance services

3. International Trading Consultancy Procurement Management Supplier Selection Quality Control & Inspections International Logistics Shipment Consolidations Free Zone operations Customs Tariffs & Clearance Cargo storage Just-In-Time delivery sytstems

4. Management & Business Clients support • Management and technology consultancy with a unique combination • We group our business and management consultancy experience into four areas: • Operational support • Strategy and policy development • Performance improvement • Change management

5. HR Solutions We understand that HR is the key to employ retention, motivation and satisfaction. To handle HR activities, solutions, improvement, appraisals, administration, courses, monitoring is not an easy task. Vicajo Co. Ltd., provide effective solutions to help small business and large companies in successfully reach the HR target. Our expertise is in creating that unique employee experience which is fruitful to the company. Training Solutions at business level: Training Solutions at technical level: Customer care Microsoft Windows Problem solving Basic & advanced Internet courses Complaints handling Handling Computer systems at work Dealing with difficult customers Managing computer hardware Sales techniques and achieving targetsWebsite design Handling telephone and office customers Customer care for techniques and IT people Retail sector customer service Human Resource & Development

6. Hospitality, Travel& AviationConsultancy Hospitality & Tourism Management Customer Relationship Management Operating Procedures Quality Management Mystery Guests Audits Human Resources HACCP System Food & Beverage Audits Low Cost Airlines & Aviation Airline startup and roadmap  Airline business & marketing plan  Fleet planning & maintenance  Human resources & financials  Risk mitigation & equity offering  Booking engine & systems development 

7. Destination Management Consultancy Destination Management Operators Tour operators   Conference organizers   Retail travel outlets   Travel agencies   Airlines companies  Conf & Incentive travel opts   Product launching Conventions   Corporate incentive travel   Destination advise   Animation programmes  Conference facilities Excursions World span reservations Airline Tickets Sales Accommodation worldwide Reservations Niche Market Packages Travel & Tourism Services

8. English Language Study Holiday Packages Traditional language courses  General; Intensive & Business language Courses Combination & Mini group language course   One to one & absorption language course  Accelerated absorption & Specialized electives Mini group tuition course   Living & learning language courses   Summer vacation & school group lang. course    Niche market language courses  - Technical courses for the: Oil industry  Aviation industry   Tourism industry   Francophone industry   Arab & Asian Speaking World   Bankers & People in Finance   Pharmacists, Doctors & Paramedics   Jurisprudence, Ecologists, Archeologists Engineers & Technical Personnel IT Industry

9. Mergers & AcquisitionsConsultancy Our firm has one vision, this being client focus, and commitment to operational excellence. Vicajo Co. Ltd., through its strategic and licensed partners provides a diversified business process from Auditing and Assurance, Accountancy, Tax, Legal Consultancy, Business Advisory and Corporate and Compliance services, to Information Technology, Debt collection and much more outsourcing solutions. We can also create tailor-made software according to your requirements. Through our Global Licensed M & A firm – Vicajo Co. Ltd., offers innovative and effective solutions for clients both locally and overseas. The firm adopts one concept: the “can do” attitude that motivates all of us to deliver nothing less than the very best to our clients.

10. Legal & Tax Advisory Services • Commercial law: identification of the appropriate civil law institution, negotiation of agreements, drawing up of contract draftings for locally- and internationally-based operations • Company law: mergers and acquisitions, ITC’s, IHC’s, Ltd’s, LLC’s company setting-up and reorganization, venture capital, management of all legal activities • Legal consulting: judicial and extra-judicial consulting in civil and penal law, like: licensing, trademark, intellectual property, commerce and retail, agency contracts, credit recovery

11. Marketing, Promotion & Sales Management • Consulting in strategic and operative marketing, corporate image and brand positioning, competitive analysis,market researches. • Access to international teams of professionals expert in qualitative and quantitative market research in the major markets • Advertising competitive analysis, professional semiotic analysis of the company communication and advertising • Consulting in mergers & acquisitions, from identification of potential partners to support during negotiation

12. Communication & PR Management • 360° consulting on media and communication: from identification of best communication strategies, to implementation of advertising campaigns, to media buying, to the creation of the best graphic and production options • Full press-office service: from compilation of press releases and company profiles to organization of press conferences and media relations • Organization of special events, fairs, meetings and promotional launch activities and coordination with all the other brands’ communication activities • Sponsorship opportunities with public and private bodies and totally customized global awareness opportunities for brands and companies

13. Management Consultant • Chartered Consultant, holding a Masters Degree in Business Administration • Chairman & Fellow of the Institute of Hospitality – Malta • Fellow of The Sales & Marketing Management Association PROFILE: • Started management career in 1979 as a Deputy General Manager • with Gozo Channel Co. Ltd. • General Manager & CEO of various 3 / 4 star Hotels, Time Share Resorts in Malta & Gozo varying between 65 and 1000 rooms capacity. • Managed Tour Operating and Destination Management Companies Currently: • CEO & Group Company Secretary of Travel-Malta Destination Management Ltd. & Travel-Malta School of Languages • CEO & Managing Partner of La Quinta (Malta) Ltd. an International Creative Business Consulting Group • Company Secretary of Comlux Completion Ltd.an International Aviation Consortium. • Chief Operating Executive for Hotel Xlendi Resort & Spa Tony Coleiro MBA FIH FInstTT FTE FISMM CC CHARTERED CONSULTANT