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Passenger Lines and Ferries: Regulations, Demand, and Supply

Explore the regulations, demand, and supply of passenger lines and ferries, including the rights of passengers, compensation for delays, and the ranking of operators.

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Passenger Lines and Ferries: Regulations, Demand, and Supply

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  1. Chapter 9 • Passenger Lines and Ferries

  2. liner: vessel advertising sailings on a specified trade route on a regular basis. It is not necessary that every named port be called on every voyage (US Department of Transportation, 2008). • ferry: ship designed with one or more decks specifically for the carriage of passengers, and where there is either no cabin accommodation for the passengers (un-berthed) or not all of the passengers are accommodated in cabins where cabins are provided (Glossary of Transport Statistics, 2009). • passenger ferries • ro-pax: vessels built for freight vehicle transport along with passenger accommodation • fast ferries: catamaran, monohull, hydrofoil • cable ferries Passenger Lines and Ferries

  3. same regulation framework as cruises in North America and Canada • Europe: Regulation EU No. 1177/2010 • prevent refusal of boarding and to offer free assistance to disabled persons • give rights to passengers in case of cancellation or delay • - significant delays: compensation of 25%, 50% for long delays • - overnight stay due to delay: ferry operator pays for hotel and meals - cancellation: right to be re-routed at no extra cost, or full refund Institutional Framework

  4. Demand Hierarchy of Ferry Demands • Source: Adapted from Wergeland, 2012

  5. Demand • Number of passengers transported in Europe in 2011 • overall decline in passenger transport numbers in the past years • growth in Italy, Denmark, Finland and the Netherlands • Source: Adapted from Eurostat, 2013c

  6. Demand • US ferry passenger kilometres • increase of 32.5% in the last 10 years • 2008: 82 million passengers • Distribution of world ferry traffic in 2008 • Source: Adapted from ShipPax, 2009

  7. Supply Ranking of European ferry operators by passenger capacity in 2008 • Source: Adapted from ShipPax, 2008

  8. Supply • US: - largest operator Washington State Ferries (26 vessels and a passenger capacity of 36.110) - second largest operator NY Waterways (16 fast ferries and a passenger capacity of 2.631) • Operating companies in Canada in 2011/2012 • Source: Adapted from CFOA, 2012b

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