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This presentation provides an overview of the strategic plan, successes, challenges, and budget of the Office of the Public Protector in South Africa. It also highlights achievements in investigations, executive management, outreach programs, and corporate support services.
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Briefing to the Select Committee on Security and Constitutional Affairs on the Activities of the Office of the Public Protector. Adv M L Mushwana Public Protector of the Republic of South Africa 20 May 2008
OFFICE OF THE PUBLIC PROTECTOR Presenters: S M THOKE (Acting Chief Executive Officer) and Z DOCRAT (Chief Financial Officer)
CONTENTS: • Objectives of this Presentation • Legal Frame work • Mandate • Performance on the Strategic Plan 2007/08 • Conclusion and Discussion
OBJECTIVES OF THIS PRESENTATION • To Brief members of the Select Committee on Security and Constitutional Affairs on the following: • Strategic Plan (2007/08) • Successes • Challenges • Budget
LEGAL FRAMEWORK The mandate , powers and functions of the OPP are provided for by: • The Constitution, 1996 • The Public Protector Act 23, 1994 • The Executive Members Ethics Act,1998
OPP MANDATE INVESTIGATING REPORTING ACCESSIBILITY STRENTHENING CONSTITUTIONAL DEMOCRACY TAKING REMEDIAL ACTION
PERFORMANCE ON STRATEGIC OBJECTIVES The following are the Programmes as defined in the OPP three year Strategic Plan: • Investigations and Reporting • Executive Management • Outreach Programme • Corporate Support Services
PROGRAMME ONE:Investigations and Reporting Objective: • To conduct effective, efficient, informed timeous and high quality investigations Outcome: • Improved service delivery to stakeholders
PROGRAMME ONE: Highlights of the Achievements • Thirty four (34) systemic and own initiative investigation conducted and eleven (11) finalised • Forty (40) reports issued to different organs of State and all recommendations were accepted and are being implemented.
Programme One: Statistical Overview • Chart 1: Statistics of 2007/08: complaints received, finalised and carried over. • Chart 2: Statistics of 2007/08: non jurisdictional matters dealt with and complaints referred • Chart 3: Comparison between statistics 2005/6; 2006/07 and 2007/08. • Chart 4: Reflects number of complaints older than 1 year at 31 March 2008 per office / investigative unit. The total of 434 represents 6.7% of the total cases carried over to 2008/9. • Chart 5: average turnaround times of finalised investigations in 2007/8 • Chart 6: Gender breakdown of investigations finalised in 2007/8 • Chart 7: Breakdown of top 11 portfolios complaint against (national, provincial and local government) taken from investigations finalised during 2007/8
Chart 1: Statistics of 2007/08 - complaints received, finalised and carried over.
Chart 2: Statistics of 2007/08 – non jurisdictional matters dealt with and complaints referred
Chart 3: Comparison between statistics 2005/06; 2006/07 and 2007/08
Chart 4: Reflects number of complaints older than 1 year at 31/03/08 per office/investigative unit. Total of 432 represents 6.7% of the total cases carried over to 2008/09
Chart 5: Average turnaround times of finalised investigations in 2007/08
Chart 6: Gender breakdown of investigations finalised in 2007/08
Chart 7: Breakdown of top 11 portfolios complaint against (national, provincial and local government) taken from investigations finalised during 2007/8
PROGRAMME TWO:Executive Management Objective: • To provide strategic direction and improve internal and external communication to inculcate a common vision and improved profile of the OPP Outcome: • Improve service delivery to stakeholders • Smooth, timeous flow of accurate information to all OPP staff • Increased awareness and knowledge of the constitutional mandate of the OPP
PRORAMME TWO:Highlights of the Achievements • Think Tank process manual completed • Annual reports tabled to Parliament timeously • Communication strategy adopted and implemented • Two external newsletters printed and distributed
PROGRAMME THREE:Outreach Programme Objective: • To empower the people through knowledge by resulting in visibility of the services of the OPP Outcome: • Improved stakeholder perceptions, cooperation and accessibility of OPP services
PROGRAMME THREE:Highlights of the Achievements • Outreach strategy adopted • 320 information sessions conducted • 343 joint collaborative workshops conducted • Launched the Mobile Office of the Public Protector (MOPP) in three provinces (KZN, Limpopo and the EC)
PROGRAMME FOUR:Corporate Support Services Objective: • To achieve and sustain an efficient and effective corporate support service that is compliant with legislation Outcome: • Improved service delivery
PROGRAMME FOUR:Highlights of the Achievements • Unqualified audit report obtained • Security Management Strategy adopted and implemented • Risk Management Strategy adopted and implemented
SUCCESSES • Unqualified audit report • Achievement of Strategic Objective • Issued 40 reports to different organs of state • Reached out to many communities through the Outreach Programme
CHALLENGES • Budget • Staff Turnover • Technological
CONCLUSION & DISCUSSION Questions and answers