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Understand the signs and symptoms of alcohol use, effects of commonly tested drugs, and the reasonable suspicion process for requesting testing. Learn how to observe, confirm, document, discuss, and test for substance abuse in a professional setting.
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ALCOHOL • Acts primarily upon the central nervous system • Affects your sense, thoughts, emotions and behaviour • The body can metabolize about one standard drink per hour 12 oz beer (5% alcohol) 5 oz wine (12% alcohol) 1.5 oz hard liquor (40% alcohol)
SIGNS AND SYMPTOMS OF ALCOHOL USE • Lack of coordination • Constricted pupils • Bloodshot or watery eyes • Sleepy condition • Aggressive or antagonistic behaviour • Slurred speech • Slowed reaction time • Odour of alcohol
COMMONLY TESTED DRUGS –Standard 7 Panel • Amphetamines • Methamphetamines • MDMA • Cocaine • Marijuana • Opiates • PCP
AMPHETAMINES Adderall, Bennies, Uppers Effects: • Increased body temperature and blood pressure • Faster breathing • Increased energy and alertness • Decreased fatigue • Decreased appetite Signs of use: • Talkativeness • Loss of appetite • May appear very fidgety • Dilated pupils • Loss of fatigue
METHAMPHETAMINES Chalk, Crystal, Ice, Meth Effects: • Euphoria • Profuse sweating • Dilated pupils • Increased blood pressure • Paranoid behaviour Signs of use: • Long periods with no sleep • Loss of appetite • Significant weight loss • Unusually active • Nervous or anxious
MDMA Molly, E, Peace, X, XTC Effects: • Euphoria • Empathy • Increased energy • Altered perceptions • Nausea • Chills • Blurred vision • Distortions of time • High blood pressure • Sweating/overheating • Confusion or anxiety Signs of use: • High levels of stimulation • Increased energy • Acting abnormally friendly • Exaggerated pleasure from touch • Sweating • Dilated pupils • Tight, clenched jaw • Overheating • Collapse
COCAINE Coke, Crack, Blow, Soft, Snow Effects: • Short lived intense high • Irritability and anxiety • Decreased appetite • Disturbed sleep patterns • High blood pressure Signs of use: • Alertness • Dilated pupils • Wide mood and energy swings • Profuse sweating • Runny or irritated nose
OPIATES Morphine, Codeine Effects: • Relief from pain • State of contentment, freedom from emotional distress • Weight loss • Euphoria Signs of use: • Noticeable elation • Marked sedation/drowsiness • Confusion • Constricted pupils • Slowed breathing • Shifting or dramatically changing moods
PHENCYCLIDINE (PCP) Angel Dust, Wet, Peace Pill, Zoom Effects: • Numbness and relaxation • Euphoria • Problems concentrating • Slurred speech • Misperceptions of abilities • Odd erratic behaviours • Seeing/hearing things that aren’t present • Higher blood pressure and heart rate Signs of use: • Impaired coordination • Incoherent speech • Extreme mood swings • Violent and combative • Profuse sweating • Involuntary jerky eye movements
MARIJUANA Cannabis, Weed, Pot, Grass Effects: • Euphoria • Increased appetite • Foggy or slow memory • Lowered inhibitions • Impaired judgment • Dizziness • Sedation, slow movement • Lethargy Signs of use: • Poor muscle and limb coordination • Bloodshot eyes • Delayed reaction times and abilities • Increased heart rate • Distorted sense perception • Slowed speech • Distinctive smell
THE REASONABLE SUSPICION PROCESS • OBSERVATION– personally witness any uncharacteristic behaviour • CONFIRMATION– Confirm observations • DOCUMENTATION– document observations • DISCUSSION– discuss your suspicion with the worker • TESTING– direct the worker to undergo testing
OBSERVATION • You personally witness any unusual or uncharacteristic behaviour exhibited by a worker you supervise • A trained supervisor from another party may not request reasonable suspicion testing for a worker they do not supervise • You must personally observe before requesting reasonable suspicion testing. Testing is not permitted based on third party observations.
CONFIRMATION Changes in behaviour: • Mood and attitude • Life at home • Isolation • Secretive or defensive • Alterations in the workers lifestyle • Use of alcohol with justification • Need for medication Changes in job performance: • Unsatisfactory • Numerous accidents • Difficulties dealing with people • Absenteeism • Frequent illness/time off • Avoidance of supervisors
CONFIRMATION Changes in physical appearance: • Deterioration in personal hygiene • Agitation or drowsiness • Rapid or slurred speech • Lack of coordination • Nausea or other physical symptoms Other changes: • Concern from others • Legal or financial troubles • Increase in insurance claims • Frequent need to borrow money • Non-work related visitors
DOCUMENTATION • You must specifically and clearly state, in writing, your observations • Must be based on specific and articulable observations made in the same period of time • Prepare and sign documentation within 24 hours • Document all conversations between you and the employee • Documentation should be clear, concise and specific
DISCUSSION • Direct without being antagonistic • Be clear and specific • Give the employee an opportunity to respond and discuss solutions • Immediately remove the worker from safety sensitive functions • Keys to a constructive discussion: • Set the tone • Present your observations • Clarify expectations • Listen to response
DISCUSSION Set the tone: • Private setting • Reason for meeting • Keep it confidential • Acknowledge good performance • Express concern Present your observations: • Stay in control • Explain your observations • Stick to the facts • Cite your policy and regulations • Refer only to job related behaviour
DISCUSSION Clarify expectations: • Cite job description • Clearly explain improvements needed Listen to response: • Allow time to respond • Offer support • Provide relevant referral information, don’t counsel
TESTING • Direct the worker to undergo testing • Never allow a worker to transport themselves to the testing facility • If the worker refuses the test, refer to your drug and alcohol policy
LET’S REVIEW Reasonable Suspicion training is your best defense!
Thanks! You can find me at: bmcdonald@wellpoint.ca 306.986.1022