Australian Government Promotes Use of International Standards for Better Services

1. Press Release: SPECIAL MINISTER OF STATE 1/7/2006 The Australian Government is promoting the use of international standards to help deliver better services to Australian citizens. “Government agencies must join up their IT systems in a reliable,secure and cost effective way to support business” said the Minister. The Australian Government Information Management Office (AGIMO) is helping Agencies by providing a platform called GovDex to provide resources to maximise the use of international standards. “GovDex includes standards developed under the auspices of the United Nations and This means we can benefit from the work of governments and businesses across the world” the Minister said. The government’s recently released E-Strategy ….

2. UN/CEFACT Moving Beyond Trade …?

3. Common View for OASIS eGov TC? People and businesses Policies, processes, pressures One face to the public TAX SS Technology standards, content standards, process standards Cross-agency standards Stovepipes / agencies Political and audit accountabilities One face to SW developers? What about one face to “PAA”? Canberra, 6 December 2005

17. Example Centrelink (Social Security) Integration with Employers

18. The Problem • Casual workers receiving income support must estimate their income. • Often they get it wrong and owe $ to government. • If we can interface directly with employer payroll systems we can eliminate this problem.

19. Scenario • Eliminates manual processes • Reduces admin costs • Eliminates error • Simpler for citizen and business • Reduced CentreLink debt Real time automated payroll reporting: CentreLink Person 4 Pay benefit 2 Pay salary 1 Authorise Business But how to manage: • Diversity of payroll systems • Cost effectiveness for SMEs • Whole of government consistency • Privacy and security • Managing a large community Auto Payroll System / provider 3 Report payroll

20. Approach • Apply standards • At the technical layer by defining re-usable “profiles” for the application of web service standards. • At the semantic layer by building models from the same library of re-usable core components. • Maximise Re-use • Of integration components by providing a framework where all MYOB customers can leverage the same plug-in. • Of community data by providing a publish once, discover many times registry of businesses and their services. • Be practical • Cost should be less then benefit for any business large or small. • Don’t expect users to buy new equipment or learn new things.

21. Employer Backend System How has GovDex been used: Centrelink • The GovDex method of developing and deploying the integration to employers has reduced costs enough to make this implementation possible. Payroll Rsp Payroll Req Rec Ack Rec Ack

22. Concepts – “profiles and patterns” • Define how to use standards • Promote interoperability • Reduce deployment effort • Leverage common patterns Request – response transaction pattern

23. govdex.gov.au