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Are you playing phone tag with your patients?. Solution: Automated patient call-back program P atient R esponse N etwork (PRN). Improving the Efficiency of Your Practice. Patient Response Network (PRN) Every time some one in your office touches a chart it costs $3.00
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Are you playing phone tag with your patients? Solution: Automated patient call-back program Patient Response Network (PRN)
Improving the Efficiency of Your Practice • Patient Response Network (PRN) • Every time some one in your office touches a chart it costs $3.00 • Telephone tag is an expen$ive game
Patient Response Network(PRN) • Average physician sees 100 patients a week • 66 need a call back to report results of tests • 70% of calls are for normal results • Each call takes 3-5 minutes of M.D. time • Automated call back program takes 25-35 seconds a call • Saves each physician 8.6 hours a month!
Here’s How It Works 1. Patient receives 1-800 number and patient identification code 2. Patient calls in 3-5 days 3. Patient can call 24 hours a day, 7 days a week 4. Receives NORMAL report from physician in physician’s own voice 5. Physician receives weekly report on patients that have accessed the system
Patient Results NetworkPRN (800) 613-9050
