Hybrid Training for Direct Care Workers

1. Hybrid Training for Direct Care Workers Learning from the Oregon Training Initiative

2. Direct Care Workers: An emerging Crisis of Need Women

3. Direct Care Workers: An emerging Crisis of Need Age 25-54

5. Direct Care Workers: An emerging Crisis of Need Mostly White

6. Direct Care Workers: An emerging Crisis of Need Growing demand

7. Direct Care Workers: An emerging Crisis of Need 1/3 of Health workers

8. Direct Care Workers: An emerging Crisis of Need Largest Group

11. Oregon Online NA/HHA Training Initiative • Funded by HRSA • Community College lead applicant • Partners helped develop concept

12. Oregon Online NA/HHA Training Initiative: Requirements Train as many people as possible

13. Oregon Online NA/HHA Training Initiative: Requirements Use tele-health or distance learning technology

14. Oregon Online NA/HHA Training Initiative: Requirements Bring in partners in local community

15. Entry level training isn’t sexy The Oregon Experience • Pay is low • Demand slow with higher unemployment level • Only ½ of eligible community colleges opted to participate – even with lots of cash as incentive What we learned

16. Instructor Capacity is a significant barrier The Oregon Experience • Nursing Instructors prefer classroom • Clinical instruction often pays poorly • Every college experienced instructor shortage or turnover What we learned

17. Traditional programs resist hybrid models The Oregon Experience • Directors and college leadership needed education • Programs viewed online as competing with classroom model • Some students show a strong preference for online as an option; schools benefit from offering choice What we learned

18. Partners are important The Oregon Experience • Clinical sites can be difficult to secure • Training partners can speed time frame for course development • Health Care Association partner easily secured clinical sites; provided peer mentor training • Training Partner, IPCed, offered turnkey online didactic What we learned

19. Control is KEY The Oregon Experience • Colleges must have ownership of students throughout the process • Students in online program were initially viewed as “theirs” • Once all students were “ours” outcomes improved significantly What we learned

20. Hybrid programs increase student access The Oregon Experience • Students can learn at their own pace/place • Slower pace works well for challenged learners • Online aimed at entry learner was frustrating for nursing students • Students love options What we learned

21. Community Colleges create community partnerships The Oregon Experience • Taking the pulse of community need creates strong partnership program • Local nursing facility in remote rural area had desperate need for CNAs • Community college used hybrid program and sent nurse onsite for clinicals What we learned

22. Listen to students… The program with the College was just incredible. I have worked for the State Hospital in two different roles, and utilized my C.N.A. in an overtime capacity working nights and weekends as a Mental Health Technician. Thank you again for an excellent program. It has helped me both professionally and personally. “I could never have finished this program if I had to take time off my job to attend class. This online option made it possible for me to get my certification – something I’ve wanted for a very long time.”

23. Solutions?

24. Create Elastic Capacity Programs • Less dependent on INSTRUCTORS so it can grow quickly • Design the way students CHOSE to learn • Leverage PARTNERSHIPS • Ready to meet coming DEMANDS

25. What is YOUR solution? • How are you planning for future workforce needs? • How do you grow technology-based programs for this generation of students? • How can education prepare for workforce needs we don’t yet know about?

26. Thank You! NCWE…the intersection of policy and practice IPCed…Your caregiver training and certification partner