Effective Training: Strategies, Systems and Practices, 3 rd Edition

1. Effective Training: Strategies, Systems and Practices, 3rd Edition Chapter One P. Nick Blanchard and James W. Thacker Chapter 1

2. Vice President Human Resources HR Planning and Research Director Employment Director Employee Relations Director Compensation Director Human Resource Development Director Improving the capabilities of employees If no director of Health & Safety exists this activity may fall under HRD Recruiting Testing Hiring and employee termination Compensation of employees (wages, salaries and benefits) Negotiates with outside benefit providers Forecasting employment needs Succession planning Conducting research Employee grievances In unionized firms management-union relations often involved in labor negotiations Organizational Chart for Human Resource Function Chapter 1

3. Possible Career Path in HRD Director HRD Rotation through other HRD management positions Manager, Training Support Services Supervisor of Materials Development Rotation through other specialist positions Entry-level specialist position (e.g., training materials developer) Chapter 1

4. OPEN SYSTEM INPUT PROCESS OUTPUT Systems External Environment General Open Systems Model Chapter 1

5. TRAINING’S ORGANIZATIONAL ENVIRONMENT Mission Strategy Structure Policies Procedures Finances Resources People Products Technology TRAINING SUBSYSTEM PROCESS INPUT OUTPUT Organizational Needs Analysis Knowledge Employee Needs Design Skills Budget Development Attitudes Equipment Implementation Motivation Staff Evaluation Job Performance Training as a Subsystem within the Organizational System Chapter 1

6. Needs Analysis Phase Input Process Output Design Phase Input Process Output Development Phase Input Process Output Triggering Event Implementation Phase Input Process Output Process Evaluation Data Outcome Evaluation Data Evaluation Phase Input Process Output Training Processes Model Chapter 1

7. Skill-Based Learning • Compilation • Automaticity Learning • Cognitive Knowledge • Declarative Knowledge • Procedural Knowledge • Strategic Knowledge • Attitudinal Learning • Affect/Feelings Classification of Learning Outcome Chapter 1