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Koninklijk Horeca Nederland Royal Dutch Hotel, Restaurant and Café Association. February 2007, Ljubljana. OUTLOOK AND GOALS. “Creating within the framework of the association an optimal environment for enterprises to prosper ”. Helping members to make money
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Koninklijk Horeca NederlandRoyal Dutch Hotel, Restaurant and Café Association February 2007, Ljubljana
OUTLOOK AND GOALS “Creating within the framework of the association an optimal environment for enterprises to prosper” • Helping members to make money • Collective promotion of interests • Individual promotion of interests • Expertise at any level • active communication of results • Image of professional hospitality
COMPANY STRUCTURE Organigram Leen- service
COMPANY DEPARTMENTS • Policy department • lobby at (inter)national level • Market, Sectors and Economy • sectoral activities and Market Information Centre • Member service • individual service and collective service at local and • regional level
MEMBER SERVICE Legal department Individual (paid) Helpdesk individual MEMBER SERVICE Member inrollend individual Business consultants Individual (paid) Consultants individual and collective
POLICY Department • Meetingpoint of members desires and concerns • Monitoring trends and developments • Monitoring of new legislation • Outlining policies • Positioning • Lobby and networking
Hot topics 2006 • Administrative burden/Red Tape • Smoking • Alcohol legislation • Collective agreement/ relations with unions • Pension schemes • Food hygiene/ obesity/ food laws
International Affairs Member of IHRA: lobby at UN/WTO/ILO/WIPO/WHO etc. Member of Hotrec lobby European institutions
Market, sectors and economy • 1750 Hotels • 7500 Restaurants • 2700 Fastfood- and Ice cream parlors • 6100 Cafés and Bars • 600 Tourism and Leisure • 1150 Chinese and Indonesian restaurants • 900 Disco’s and Auditoria
CURRENT EVENTS • Privatisation of energy companies • Risk Inventarisation and Evaluation (RIE) • Pay terminals • VAT-rates • Internet (education) • Tourist tax • Prevention of legionella • Trans fatty acids (Verantwoord Frituren)
COMMERCIAL RELATIONS • Direct financial profits for members • In 2006: over e 15.000.000 of discounts for members • Recovering membershipfees
MARKET INFORMATION CENTRE • Collecting and communicating market information by • means of the internet: • trends, • market data, • developments, • Communication on all levels • Visiting meetings and conventions • Supporting sectormanagers
THANK YOU FOR YOUR ATTENTION KONINKLIJK HORECA NEDERLAND ‘Royal Dutch Hotel, Restaurant and Café Association’ Pelmolenlaan 10 3447 GW WOERDEN Tel. +31-348 - 489 489 Fax +31-348 - 489 493 www.horeca.org info@horeca.org