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The Art of Collaboration in Unsaleables Management

The Art of Collaboration in Unsaleables Management. Gene Schachte Sr. Manager, Reverse Logistics. For the Next Hour:. What is Collaboration?. Collaboration is: Cross Functional Ownership and Accountability Working toward a common goal Sharing resources, ideas, and results

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The Art of Collaboration in Unsaleables Management

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  1. The Art of Collaboration in Unsaleables Management Gene Schachte Sr. Manager, Reverse Logistics

  2. For the Next Hour:

  3. What is Collaboration? • Collaboration is: • Cross Functional • Ownership and Accountability • Working toward a common goal • Sharing resources, ideas, and results • Enhanced partnerships SUCCESS !!

  4. Why Collaborate

  5. Does Collaboration Work Unsaleables as a % of Sales for the past 5 years YES

  6. Scope At a minimum, who should be included in collaboration? • Internal Resources • Sales/Brokers • Marketing • Packaging • Logistics • Finance • Customer Service • Manufacturing • Planning • Procurement • External Customers • Procurement • Category Management • Logistics • Reclamation Group • Store Operations

  7. Approach Collaboration is an on-going process built from the ground up. Ground Rules Execute • Full Disclosure • Limitations • Agree to Disagree • Design • Define Success • Implement Engage Follow-Up • Trust • Open Minded • Review Results • Future Planning

  8. What Should I Expect? Initially Long Term

  9. Marketing Your Results • The Program will not work if you do not communicate your results. • Communication: • Incents the team • Celebrates achievement • Garners support for the future • Stimulates thought • Formalizes partnerships

  10. Maintaining Support • The to any collaboration program is: Sustainability

  11. Maintaining Support • Solid Reporting • Frequent Updates • Sustainable improvements • and Results!!

  12. Your Turn

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