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Transforming the Culture of Advising: Success Through Collaboration

Transforming the Culture of Advising: Success Through Collaboration. NACADA 2014 National Conference October 11, 2014. Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson – Student Services Coordinator, College of Nursing.

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Transforming the Culture of Advising: Success Through Collaboration

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  1. Transforming the Culture of Advising: Success Through Collaboration NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson – Student Services Coordinator, College of Nursing

  2. Activity: Newspaper Article • One Year from Now: Imagine that your campus newspaper is publishing an article about advising at your institution. In an ideal world, what would that article say? • Write two or three highlights from that article.

  3. Presentation Learning Objectives • Introduce participants to the development and adoption of a new advising model • Discuss the application of proactive and appreciative advising strategies at SDSU • Provide participants with methods to change the advising culture on their campuses

  4. Institutional Profile • Four-year, public, land-grant institution • Founded in 1881 • 10,220 undergraduate students (FTE) in fall 2013 • 2,137 first-time, full-time students in fall 2013 • Offer 73 undergraduate majors, 32 master’s degree programs, 15 Ph.D. programs, and 2 professional doctorates • Carnegie Foundation ranking: research university, high research activity • Division I athletic programs • Located in Brookings, SD, population 22,591

  5. History of Advising at SDSU • Previous model: Primarily faculty advisors with some professional advisors • What was working? • What wasn’t working?

  6. Student Success Model • Student success task force: 2009-2010 • Identify effective practices • Inventory SDSU initiatives • Develop a comprehensive model • Implementation teams formed: 2010-2011 • Implementation: 2011-2012

  7. Implementation Teams • Common Read • Early Alert • First Year Advising Center • First Year Seminar • Individual Learning Plans/Mentoring • Learning Communities/Block Scheduling • Living/Learning Communities • Meet State • New Student Orientation • Readmit Success Plan • Summer Bridge • Supplemental Instruction

  8. First-Year Advising Center • Modeled after the existing professional advisor structure • Full-time professional advisors for first-year students • Holistic approach to advising: academic, career, and personal goals • Advisors are specialists rather than generalists

  9. Adoption of New Advising Philosophies • Proactive Advising • Early Alert • College Student Inventory • Appreciative Advising • Introduction at SDSU • Implementation Plan

  10. Outcomes • Advisee Satisfaction Survey • SP11 – SP12: Student satisfaction increased in 23 of 24 areas • SP11 – SP14: Student satisfaction increased in all 24 areas; increased by double digits in 13 of 24 areas • Institution retention rate • Increased by 3.5% within three years of implementing Student Success Model

  11. Changing the Culture • John Kotter’s Eight Stages of Change • Create a sense of urgency • Put together a strong team • Create an appropriate vision • Communicate vision broadly • Empower employees to act • Produce sufficient short-term results • Build momentum – use it to tackle tougher change problems • Anchor new behavior in organizational culture

  12. Activity: Presidential Cabinet • Review your newspaper article highlights from the start of this presentation. • Which players on your campus could help you implement the change you are seeking?

  13. Questions Jody Owen 605-688-4155 Jody.Owen@sdstate.edu Meghan Peterson 605-688-4089 Meghan.Peterson@sdstate.edu

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