1 / 16

Types of Teams and Characteristics of Effective Work Groups

Discover different types of teams, such as self-managed work teams and cross-functional teams, and learn about the characteristics that make work groups effective. Explore topics like virtual teams, top management teams, and conflict resolution methods.

ramonac
Download Presentation

Types of Teams and Characteristics of Effective Work Groups

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter 13 Teams, Groups, and Teamwork

  2. Self-Managed Work Teams • Responsible for an entire work process or segment that delivers a product or service • Members are typically generalists, and receive training in team skills • Empowered to share many management and leadership functions • High caliber employees required

  3. Project Teams • Do not follow typical chain of command • Staffed with people from functions • Project managers coordinate people and material needed for mission • Members can be from same or different functions • A task force is a smaller project working against a deadline

  4. Cross-Functional Team • Blends the talents from different specialties to accomplish a task • Members must develop broad perspective • Typical purpose is product development • Team leader needs technical and process skills • Collaboration within group is needed

  5. Top ManagementTeams • The team makes big decisions collaboratively to function as true team. • A few companies use co-CEO setup, with separate responsibilities for both. • Power can be shared by one executive being CEO and the other chairperson. • Criticism: one executive should have final say.

  6. Virtual Teams • Collaborate electronically rather than face to face meetings. • Collaboration software and videoconferencing are quite helpful. • Intranet might be used for the project. • Useful for cross-cultural teams and geographically dispersed workers. • Trusting each other is crucial.

  7. Characteristics of Effective Work Group • Enriched job design • A feeling of empowerment • Interdependence of tasks and rewards • Right mix and size (small enough to be fed on two large pizzas!) • Emotional intelligence (build relationships, manage emotion well)

  8. Characteristics of Effective Work Group, continued • Support for the work group • Effective processes within the group (such as high team spirit) • Follows processes and procedures • Familiarity with jobs, coworkers, and the environment (relevant experience is helpful) Effective leadership is key supplement.

  9. Stages of Group Development Stage 1: Forming (learn the tasks) Stage 2: Storming (shakedown period, often with coalitions and cliques) Stage 3: Norming (group standards of conduct emerge) Stage 4: Performing (focus on tasks) Stage 5: Adjourning (goodbye for now)

  10. Managerial Actions for Building Teamwork • Agree on what constitutes success. • Compete against external enemy. • Promote the norm of collaboration, including use of teamwork words. • Use consensus decision-making. • Feed group new information. • Use some in-group jargon.

  11. Managerial Actions to Promote Teamwork, continued • Minimize micromanagement • Reward team as well as individuals. • Publish team book with one-page biographies. • Show respect for team members. • Send members to outdoor training (cooking gourmet meals is in). Pick and choose from tactics 1-11.

  12. Task-Related Aspects of Team Play • Possess and share technical expertise. • Assume responsibility for problems. • Be willing to commit to team goals. • Be able to see the big picture. • Be willing to ask tough questions. • Be willing to try something new.

  13. People-RelatedAspects of Team Play • Trust team members. • Share credit. • Recognize the interests and achievements of others. • Listen actively and share information. • Give and receive criticism. • Don’t rain on his or her parade.

  14. Potential Problems of Team and Groups • Group polarization (may shift to extreme position) • Social loafing (shirking responsibility) • Limited accountability (group is rarely blamed for failures) • Career retardation (some individualism needed for career success)

  15. Positive Consequences of Conflict • In limited doses conflict can increase: • Creativity (Talents and abilities rise.) • Effort (Spurred to new heights of performance.) • Diagnostic information (What went wrong?) • Group cohesion (A nice fight helps.)

  16. Methods of ConflictResolution • Forcing (dominate other side) • Accommodation (appease other side) • Sharing (results in compromise) • Collaboration (win-win to fully satisfy both sides; confrontation and problem solving) • Avoiding (indifference to both parties)

More Related